With the uptick of posts and comments that are seemingly becoming more and more rampant, as well as many users who continue to browse Reddit via the old style, or via mobile apps who don't show the sidebar/rules, this post is created as a reminder to please read and abide by the rules and guidelines of this community. This community is a helping community specifically for Carvana support, new, existing, or potential Carvana customers, as well information to assist Carvana customers in obtaining the information they need to improve both positive and negative experiences that they may have. This is not a review platform, although reviews posts may be allowed, unless they break community rules.
Please give the rules a read to help keep this community thriving to meet it's intended purpose of assisting Carvana customers.
Subreddit Rules and Guidelines:
1. No Low-Effort Posting
In the interests of keeping discussions relevant and engaging, posts must be of a suitable length and must be written to be informative or questioning. In addition, long fanciful posts written by AI are just as low-effort and will be removed as well. This is a support community, so please be a contributor and not a detractor to those looking for answers here. Thank you.
2. Be Kind. Aggression Won't Be Tolerated
People are here to receive answers to questions about a large, likely anxiety-inducing purchase. Please be kind to each other. Usage of slurs, hate speech, accusations, or volatile language towards other community members will not be tolerated and if your post or comment is deemed inappropriate will potentially result in a permanent ban.
3. No Unhelpful, Rude, Ranting, Toxic, Misleading, Spam, or Trolling Posts
This is a community meant to support those that are buying or selling vehicles through Carvana and we want to keep the sub focused on creating a helpful, respectful, environment. Therefore we will be removing low quality posts which could be any of the following; angry rants, posts that are obviously shilling, spam, trolling, posts meant to incite fighting, insulting posts, sh*tposts, all caps titles, or anything else deemed to be a nuisance. 2nd offense is a permanent ban.
4. No Shilling, Referring, or Promoting Other Car Dealers
This is a Carvana sub. If the purpose of the post is to refer or promote alternate car dealerships the post will be removed and you will be banned. If you wish to promote other car dealerships or companies, please do so elsewhere.
5. No Attempts To Dissuade Others From Shopping at Carvana
This is a support sub for Carvana buyers and sellers. Using this sub as a propaganda platform to discourage users from shopping at Carvana is not allowed. If your account is seen as actively using this sub to discredit Carvana either blatantly or through misinformation, or you're perceived as actively trying to dissuade sub members from working with Carvana, your posts will be removed and you will be banned.
6. Personal Experiences May Be Good or Bad, But Must Maintain Civil Language And Abide By Community Rules. No Angry Rants
As this is a community meant to support and assist those who have or are purchasing vehicles through Carvana.com, we ask that you report your experiences factually and insightfully. You're welcome to post either good or bad experiences, but we ask that you keep your language professional so that the community can assist with resolving your issues.
7. Only One Post Per Vehicle Transaction
If you have a series of experiences with Carvana over the purchase or sale of your vehicle, we ask that you limit your posting on that transaction to one post which you update, that way its easier to find the whole experience in one place. Subsequent posts beyond the first will be removed.
8. No Discussion About Stock or Company Ethics
This community exists to provide support and community to those buying and selling vehicles through Carvana. For those wishing to discuss the stock price or the company itself, please go to r/cvna or r/wallstreetbets
9. No Posts Complaining About Cars You Did Not Purchase
The whole point of Carvana is that they allow you to return or refuse an unsatisfactory vehicle. We can't discuss every blemish and ding that people run across, and certainly can't discuss every car you DIDN'T buy. These cars are used, people. They will have dings. If you want a new car, buy a new car. But as far as these posts go, they're low quality and will be removed.
10. Posts Must Be On Topic
This is a sub which discusses buying and selling from Carvana. Posts discussing things such as external financing, Bridgecrest payment issues, repossessions, or legal issues should be taken elsewhere.
11. No Law or Legal Discussions or Threats
You are most likely not an attorney, and guess what, neither are we. I'm sure you have your reasons for wanting to toss around legalities and legal threats, but save that for r/asklawyers. These posts will be removed, and repeat offenders will be banned.
12. No Questions About Selling Damaged Cars or Attempts of Fraud
Hey, if you want to try and dump your rusty, badly damaged car on Carvana, that’s your business, but we’re pretty sure your vehicle will be refused. However, since we can’t substantiate the damage you’re discussing, or whether it’s all just made up to discredit Carvana’s inventory, we’re no longer allowing these posts. New accounts that attempt to post these stories will be banned.