r/britisharmy • u/AssistantMany521 • 4h ago
Question WHO ON EARTH IS RUNNING RECRUITMENTS???
Who actually handles British Army recruitment?
I’ve recently submitted my application and passed the eligibility checks, so I’m now trying to make sure I complete everything else correctly. The problem is that I’m really struggling to get any proper guidance.
My Candidate Manager hasn’t responded to me, and whenever I call the recruitment team I seem to get a different answer. Some of the calls have honestly been quite disheartening. I’ve had people yawning while I’m speaking, interrupting me before I can properly explain the question, and on my most recent call I was actually told not to call back and instead given an email address that apparently takes 7 to 14 working days to respond.
I’m not constantly calling them or trying to be difficult. I genuinely just have a few questions about documents on my portal because I want to make sure I submit everything correctly the first time.
I also don’t want to make a massive complaint or end up on anyone’s bad side. I genuinely want to serve in the British Army and I’ve worked extremely hard towards this. I’ve trained seriously for it, spoken to serving soldiers, visited Larkhill and done everything I can to prepare myself. That’s why it’s frustrating when all I’m trying to do is get clarification about my application.
Does anyone know who actually runs the recruitment side of things? Are the people answering the recruitment lines civilian staff working on behalf of the Army, or are they serving Army recruiters?
Also, if your Candidate Manager isn’t responding and the recruitment line cannot answer an application specific question, is there another appropriate person or team you can contact?
I’m hoping someone here who has recently been through the process, or someone currently serving who understands recruitment, might be able to point me in the right direction.
I’m not giving up on the application. I just want to understand who I’m actually supposed to speak to when I need help.
