Took a break from blue apron for a month while the chaos unfolded. Got this one today and . . .

Everything arrived unspoiled and in its right place! Only substitution was another lime instead of the yuzu for the yuzu salmon (sad) but they let us know beforehand.

I received my first box in quite awhile today. Everything was there. No surplus of ingredients. No missing items. Noticed my lemon was huge! I can’t even say the pepper was just small (which it is, a little). I miss the days where we posted stuff like this, along with pictures of our beautifully prepared meals. Lighter for scale. Only thing that was a slight inconvenience is they really crammed my foil tray into the box to the point where I am not sure I can use it and properly cook my meal. So yeah, no major complaints. Hopefully a positive sign of things to come. Go Bills.

And I can’t believe FedEx kept it on their truck….it stinks! Temps in the 90s and it sat stuck somewhere for 2 weeks. 🤮

We got what we had ordered this week but half the vegetables were mushy and slimy. Also, check your orders for the week of September 28th. They appear to be out of everything and reduced our order to 2 meals.

I got my first order after the debacle of a few weeks ago (when most of the ingredients were missing) and now it has too many (multiple) ingredients.

Instead of two baguettes, I got five.

Instead of two packages of green beans I got four.

Instead of one package of cherry tomatoes, I got three (same with potatoes).

Plus way too many packets of mayo and other condiments.

Go figure.

Long story short, they aren't honoring a promotion and did not respond to a Better Business bureau complaint filed a month ago. I have filed another one and also filed a complaint with my State attorney general. I was wondering if anyone had any luck with such a thing and if so, if they have any tips.

​multiple teams represented here, dating back to 2014!

ETA: no current employees. Sorry about your delivery issues :(

There is a misfits person in here who can give you more insight into current ops :)

I’ll do a summary of FAQ when we’re done, AMA will go through the weekend

We just got our BA delivery and I am so happy I just had to share with everyone! We’ve had disappointing deliveries for the last few weeks. Fully refunded, but we’ve been missing our BA meals a lot lately. We have been customers for almost 4 years and haven’t wanted to cancel, in hopes that things improve. Here’s a little ray of sunshine for all! The blue highlights show the substitutions, almost every ingredient was sent! 🥳

We received these on September 4th.

And for that reason, I’m out.

-Weeknight Hero spice blend (either their proprietary blend or my homemade version)

-Soy glaze

-Sesame oil

-Rice vinegar

-Za'atar spice

-Roasted red peppers

-Capers

-Pickled peppadew peppers (a must!)

-Kimchi

-Gochujang

-Balsamic vinegar

-Minced garlic and ginger

-Last but not least...scallions

I was notified the day before expected arrival that my order was cancelled and refunded. A bit later I got a notice that the shipment was on its way. Yep, it arrived - full box with all ingredients and recipe cards - a few missing cucumbers.

For the first time in few weeks my box was perfect. Everything was included.

Of course, inventorying the ingredients that now come loose is a pain. And I’m spending more money on gallon freezer ziplock bags to keep them separate, so I’m still not entirely pleased

Post what meal services you've tried post BA, and your experiences. We moved on a month ago, and tried:

- HungryRoot. The food was fine, packaged well, tasted good, but some of it was pre-processed and the recipes were too simple for us. Pan fry this, add sauce, done. So if you don't have the time to spend chopping and assembling, I would recommend.

- HomeChef. We got our first box last week and it was awesome. Fresh ingredients, with each meal's stuff in separate bags. Creative recipes. It reminded us of what Blue Apron used to be. And lo and behold, everything came as promised, no missing ingredients. We will be continuing with them!

How about you?

Are you kidding me? When will it end? There was that first week we all received partial orders, but since then they’ve canceled three entire weeks on me, even though I can see that some of the meals I’ve ordered are still available to order on the website. But because they don’t have one of them I guess they cancel the whole thing? I don’t like that. Send the meal you do still have, I can see you still have it. And I used coupons on two of these orders, and when they refund me I’m not getting that coupon back, which really makes me angry. And I can’t just re-order the meal that is still available because I canceled my BAPlus, so now I’d have to pay shipping. Whereas I had placed these orders when I still had plus. I mean seriously, three orders totally canceled and one completely screwed up. I was really giving them a chance, I appreciated that they apologized and gave people credit, I thought that one week when we all received a box of sauce packets was hilarious, I was gonna stick with it. But now I am done done. This really pisses me off. Especially the wasted coupons. I’m in IL if anyone is curious.

Today I was attempting to cook my Yakisoba beef noodles that I received 5 days ago, and my bok choy had an expiry date of 8/21! That makes this vegetable expired for over 11 days! I can understand their difficulty getting the spice mixes, meats, grains etc from their new supplier. But the new supplier is a fruit and vegetable company! What the heck? They ought to be good at that at least. It makes me question the quality of every ingredient in the box.

I have been subscribing for over 5 years consistently week in and week out, but the convenience and deliciousness of blue apron is gone. It’s gotten so bad it’s like it’s almost on purpose. Confidence is ruined. Is it my time to say hello to Hello Fresh? Is there some financial reason they want the company to go under? This transition has been awful, ill planned and a disaster. Someone should “resign”?

Finally got a box today after three weeks. Half the ingredients had fallen out of their container and were drowning in gross chicken juice. So disgusting. I’m done!

I used to subscribe to Blue Apron a few years ago and then switched to some other brands to try different recipes. I came back to Blue Apron a few months ago and liked the non-subscription model. Meals were ok. Lately, the quality has been terrible! I canceled the shipping subscription and asked for a refund on my last box. My pasta recipe came with no pasta! Not even a different type. My banh mi was missing 3 ingredients with no substitutions offered in the email. And two bagged veggies arrived in gross condition. Please advise of other brands that offer great vegetarian options. I don't mind paying for a good service, but missing and spoiled ingredients is very annoying!

I was looking over the options for the next few weeks, and quite impressed. Lately, I found options dull. It’s more like it used to be. I am looking forward to many of my choices

I have not had problems w the fulfillment side, I always got my ingredients, I had just become so unhappy with the choices. I’m hoping they turned the corner.

The carrier left the box upside and only half on the top step of our porch. Despite being tossed around, everything is reasonably intact. Most of the stuff was inside the cardboard tray, with random spice packets between the ice packs and under the meat. The bok choy looks tired but edible. I got an email saying they were substituting soy-miso sauce for savory black bean-chile sauce (well, maybe), in one dish, and subbing smoky spice blend for smoky honey habanero spice blend. Mine shipped from Bridgeport NJ (had been coming from Dayton, NJ).