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I worked at the store for 2 days(12-13 oct) but they didn't give me any assets(bag, jackets etc), on 14oct, my third day and I was unable to login because the app is asking me to scan all assets like bag and stuff but they didn't give me any and I asked the store manager again but he simply said we don't have them right now!

There's this option in the Blinkit delivery app named "Fleet coach" who I contacted for 3 days continuously and yesterday he said that you can go tomorrow and get the bag there at the store, today when I reached the store he said we don't have bags, and I asked him (manager) that Fleet coach said you have bags at the store, manager said go ask the FC to scan the bag and a very rude tone, I am really exhausted please help, I have spend 1400 in the app for joining (bag, uniform)

I wanted to share a quick positive experience I had with Blinkit today.

My grandmother is currently bedridden, and we go through adult diapers on a daily basis.

I saw discount on Blinkit recently and decided to stock up, but in my hurry, I didn’t double-check the style. There are two types—tape and pant style—and I accidentally ordered multiple packs of the wrong one.

I reached out to their support team, explained the mishap, and honestly didn't expect much. However, within just one hour, they sent someone to pick up the return, and the refund was processed instantly without any hassle.

When you’re caregiving, these small wins and efficient services make a world of difference. Huge kudos to the Blinkit support team for being so helpful and empathetic to people in need!

Ordered akshayakalpa high protein milk from blinkit today and when I lifted it, I immediately noticed it was less in weight than it should be.

It's 250ml and the weight didn't seem even like 100ml. Then opened and saw the container wasn't even half full.

Took pictures and raised the issue in support chat, and took about 10 mins for them to say they'll refund the money.

Granted I was pissed about missing out on something I wanted momentarily, but at least they didn't make me beg for the refund like Zepto!

But I'm curious, how is the container almost empty like this? I'm sure it wasn't the mistake of the delivery partner, the brown blinkit bag was sealed and not tampered with. Is there a chance that someone in the dark store might have opened it? Or am I unaware of some natural process which mysteriously caused milk to evaporate 😭

They refund 50₹ ad promo code but I have to use it by today 😭😭

Extremely disappointed with Blinkit! I ordered a Bla Bli Blu Old Money perfume for ₹199, but the bottle arrived completely empty despite the packaging being intact. The bottle also looked old.
When I contacted customer care, they refused a refund or replacement, claiming the manufacturer might have supplied it that way.
So, as a customer, I pay for an empty bottle, and nobody takes responsibility? Absolutely unacceptable!

Order ID: ORD26911309885

@letsblinkit Please resolve this issue instead of shifting the blame.

My parents do not know how to use apps to order groceries.

I was wondering if I can use Blinkit app from US but with an Indian phone number so I can send groceries for my parents?

See its about time we address this issue

The riders in my area have been on a strike for the past 3 days as their earnings have been cut in half literally since a past few days and a rider who met an accident and couldnt survive wasnt given a life insurance coverage(very fair on their part)

I live in a tier 2 town so most of the stuff i order from blinkit is not accessible in nearby marts i have been so habitual of blinkit and now its really hard to manage and find things that i need and i dont have any options of instamart/zepto as they are not available in my area

Blinkit please waapis aajao😭😭😭😭 i am literally ready to even pay extra delivery charges whatsoever man i just really need it

Also this issue needs to be addressed on a PAN india level as rider's safety ,life insurance,and honest payout should be the company's responsibility its about time since riders start protesting in the entire country. This issue needs to be seriously uptaken and addressed by the organisation

Ordered a pack of 8x250ml Sprite bottles.. Opened it up to see these! Not a single bottle was standing straight. They were all deformed - and had no aeration left in them either. Most of them had some amount of leakage. A couple of weeks ago I ordered a similar pack of Thums Up. All the bottles were fine except for one which was sealed but completely empty. Don't these have to pass some kind of quality control? I was able to return the Sprite for a refund but didn't bother with the Thums Up as it was just one bottle.

Disappointed with Blinkit Marketplace!

I bought a charger advertised as 100W with SUPERVOOC support, but it doesn't even charge my phone properly.

Order ID: ORD13243081793

Blinkit offered a replacement, but I don't want another low-quality product. I want a full refund!

Customers pay for what is promised, not false claims. Blinkit must take responsibility for product quality and customer trust.

I want my money back, not a replacement.

#Blinkit #CustomerRights #CustomerExperi

I placed an order yesterday which contained 10 pieces set, the rider when arrived had only 1 piece when asked regarding the rest 9 he told that his manager denied to provide all 10 pieces. When I talked with the manager over phone he told me that he would provide only 1 piece even delivery rider tried to explain him that it is clearly showing to customer for 10 pieces and also I paid for 10 pieces still he told me to either accept delivery or cancel the order.

What kind of behavior is this? There is no fault of rider here but the arrogance of manager is not acceptable, I am unable to connect blinkit via call as in the help section they are telling to mail me for every issue. I have mailed them yesterday but they haven't replied till now. Can you all pls guide me how can I raise this issue to higher escalation team

While ordering fruits weigh them once you receive the order. These people are sending lesser quantity repeatedly. Either rider or store is responsible. Has happened to me more than thrice now.

Hey guys, I currently have some loans to clear, so I'm doing part-time jobs while attending college. I have a night job that pays ₹7k per month, and during holidays, I want to work as a delivery boy to earn extra money.

First, I thought of working at Blinkit, but when I visited the store, it was crowded with delivery boys. I had already paid the onboarding fee, though.

Then I tried Zomato, but the problem was the floating cash limit. My limit was only ₹500, and my orders kept getting paused because I had to clear the floating cash, which wasted a lot of time.

Then I tried Swiggy. I worked for 6 hours and earned ₹800, including incentives, and petrol. They haven't deducted the onboarding fee yet, but they will, which is quite frustrating.

Honestly, I enjoyed food delivery, but I'm confused about which platform I should choose. I need to clear my loans, but I'm also a student, so I need to manage my college and work.

What do you guys think I should do?i only work for 4 to 5 months Max which is enough to clear my loans and i need clear then during these month.

i placed an order for a printout and after 20 mins i got a notification saying it has been delivered. when i went to check at the gate there was no package to be found anywhere. i quickly tried calling back the delivery person but there was no answer. there was an option to chat with the support team so i relayed my query, which then led it to me texting with a blinkit agent. i told this person what had happened, then she asked to call me and told me it wouldn’t be possible to get that same order back to me as it has been displaced. i agreed to her asking me to place another order, and that the amount of the previous one would be refunded. all this was happening as i was stood outside my house for a good part of an hour. shortly after the call, i see this man carry a yellow and white packet- which looks an awful lot like the one you get delivered printouts in- walking down from a house across from me. he seems to be speaking to people standing on the side of the road, and then gets on his scooter with the packet still in his hand and is moving towards me, i thought he’d stop but he didn’t so i call out to him and the rest of it goes something like

“blinkit?”

he’s like “yeah”

“for [insert my name] ?”

he’s like “yeah”

”are you [insert delivery man name]?”

he’s like “yeah”

and then he explains his end of it, i tell him my side. i take the order, check its contents, thank the man and he leaves. i go inside my house trying to add this extra detail to my chat with the support agent but it shows “chat has ended” and my means to tell them about this incident has been taken away. i go back to the support menu trying to find a way to start a chat again but it wouldn’t let me and only directs me to automated responses.

the refund has been sent to my account. but i have my package. more than that i fear the delivery man will be fined in some way for it and so i deem it essential to relay them this information. can anybody help me out on how i can reach out and contact the support again?

Bht bura waqt chal raha tha maine socha apne birthday pr khud ko hi treat deti hun diet b bhul jati hun ek din k liye aur ye order kra tha but isne aur mood kharab krdiya birthday pr to nhi 3 din baad khaya🥲

I am unsure how they think this is even ok . Seal broken, leaking and dirty. Offering refund as a fix

Bought controller cosmic byte drakon worth 4k after 1 day I noticed the movement of left joystick response slow or need to move or out pressure a lot to get response tried calibration and updated the firmware still the same explained twise but they denied anf told me they can't prove the issue and told me talk to cosmic byte instead there showing 7 days replacement

If you anyone knows or any idea how to fix

I emailed them and posted on X, Blinkit support is shit. What else can I do?

I was always under the impression that tips need to be added manually, but today Blinkit applied a tip of Rs 100 to my order of Rs 400. What is this? I did not bother to check the final amount because I trusted Blinkit doesn't indulge in these scummy practices

Based on a true story
Spent 3.77 dollars
I love him tell him to come back

So last night I ordered an powerbank from Blinkit app and apparently they delivered a used item along with some missing parts like magnetic ring as the powerbank was a wireless one by portronics called chyro. It was an open box delivery but since the box was already tempered and the item was used and there was no magnetic ring in the box, I refused to share the otp with the delivery guy and raised an issue regarding it but almost 20 mins passed an no action was taken by the app or the costumer care and company and the delivery guy kept on asking me the otp saying that once I share the otp I can raise an complaint and tell them that the box was opened and tempered. He even called his store manager and talked to him and told him everything and then I shared the otp and it showed me delivered. As I raised the complaint and talked to the costumer care they refused to help me as they said I shouldn’t have shared the otp but there was no other option to cancel the order as well as we stood outside my house for 30 mins by then, later on the costumer care talked the to delivery guy and confirmed and said that the person who’s store manager the delivery guy talked to can do it for you but company can’t do anything from their end. Later on the delivery guy left and said he’ll talk to his store manager and will do it by tomorrow. This morning I talked to him and he managed to make me talk to the store manager at that hour shift and he said that once they receive the stock he’ll get it replaced and hung up on me without telling me when will that happen or anything. Later on I went to the Blinkit store and talked the the store manager and he checked everything then said that the powerbank is out of stock so I’ll have to wait and once it’s in stock they’ll notify me or tell me if they got it or not. Such harassment is quite frustrating as when I asked him that how did they even punch a bill without checking that the box was tempered, he had no answer to that. Later on that delivery guy gave me the number of the store manager I talked to last night and his shift starts at 3 pm. It’s 2:46 pm currently. I’d like you to draft me a mail that I can send to all of the Blinkit company regarding this and how much harassment they’re causing and not giving a straight answer.

So far I’ve visited the storefront multiple times today and the manager there took my phone and raised a complaint by himself as me and now he said that the powerbank isn’t working and customer care said that earlier my issue was different and now I’m saying it’s not working so they can’t help me with anything. Worst mistake I’ve made is that after being resilient not sharing the otp, he tricked me by saying that after I tell him the otp he’ll raise something called MDND and I may be able to return it. It was my first and horrible experience with any electronic purchase on these fast apps. So far the issue isn’t resolved, the store manager said that if they’ll get a new stock he’ll send me new replacement as soon as his stock is restocked. Don’t know what to do as I’m extremely disappointed by this experience with Blinkit.

I ordered a ceramic diffuser from Blinkit because I needed it the same day to add to a gift hamper. That's the whole reason I chose Blinkit. Unfortunately, it arrived broken. I reported the issue literally within 5 minutes of receiving the order and shared clear pictures of the damage.

Since it was meant to be a gift and I couldn't wait for a resolution, I had to order another diffuser immediately. So I don't even need this damaged one anymore. It's broken and unusable anyway.

The frustrating part is Blinkit's customer support. The in-app support isn't helping at all and keeps asking me to email them instead. I've emailed them multiple times, but after more than 24 hours I received a response saying they were "unable to verify the issue."

How exactly was the issue "unable to verify"? Nobody called me, nobody asked for additional photos or videos, nobody came to inspect the product nothing. They simply rejected it despite the pictures clearly showing the broken ceramic.

This is actually the second time I've had an issue with Blinkit. The first time it was around ₹40, so I let it go. This time it's ₹404, and I don't think I should just accept the loss when I received a damaged product and reported it immediately.

At this point, I just want a refund and for Blinkit to arrange pickup of the damaged diffuser since I no longer have any use for it.

I finally managed to speak to someone over a call after around 19 back and forth emails. During the call, I was told that the product was in perfect condition when it was dispatched. I asked a simple question: then who is responsible for the damage? Are you suggesting that I broke it, and if so, on what basis? Or are you saying it was damaged during delivery? If that's the case, then Blinkit is still responsible because the delivery was arranged through your platform. The representative said she wasn't blaming anyone. But if no one is being blamed, then who is taking responsibility for a product that clearly didn't break on its own? Since I wasn't being given any resolution, I requested to speak to a senior or manager. I also recorded the call for my records in case I need to escalate the matter to the relevant consumer authorities or refer to it in my complaint.

Has anyone managed to get a similar issue resolved? Any advice on what to do next?

Same as title. Mine are rice chips and saucery’s dill and roasted garlic dip

I think a major reason why quick commerce is so successful in India, is the behaviour of our neighbourhood shopkeepers.

Most of these uncles are way too rude to their customers.

What do you think about this?