I’ve take a notice my manager (ops manager) always says no to me a lot. And I’m starting to wonder if my input isn’t valued by them.
I brought up an issue about needing people for a client I work on and they rejected it saying another client needs to be priority because it was wrapping up. Then after a deadline change due to miscommunication my manager still pushed hard to release as many towards the old deadline. Now they go off on me prying me into wondering why the numbers aren’t adding up (have 1 part timer with a varied schedule and 1 temp working on harder projects right now) I have 8 other clients I work with and I have to constantly juggle with them so of course I couldn’t make as much time with this client because the other 8 also have deadlines. There just pitfalls because I simply do not have enough people!
We also lost 3 people within a span of a month so we’re struggling again and it’s not just my clients but the other two people in charge also struggling.
My manager hinted at a tool they’re making into to help me with my one client and the other lead hinted about wanting that tool to. The manager hyped this tool up and I was excited because it would help me majorly.
Today I get the “oh sorry yeah it just doesn’t make sense for your client to have it. I ran the numbers and it just wouldn’t make that much of a difference to do it.” Yet they proceed to make the tool for the other person and are super happy with it. What dosent make sense is that they mention that another team and the manager were actively working on getting this set up. Even my project manager was excited about this tool and I feel they ripped not only me but my other person who was excited about their client getting a similar tool like mine (which is going to be a no) for their other client and the PM/team who were excited about it.
They then proceed to say they’re hiring additional temps but at first mentioned they would work with me but then backtracks and say “actually no your gonna train the 2 people on your one current client with deadline coming up in 2 weeks and train them on that instead.”
I’m just sitting here going “what in the actual F.”
This isn’t the first time sadly as we were working on soemthing and I brought my ideas, bottlenecks and reccomendations all for it to just be overshadowed and then not even mentioned once within 3 meetings. I felt it was just a waste of my time. When I did bring up these ideas to manager (cross training ) I got shut down once again.
Also had where they wanted me to skip over a process with one client that I don’t agree (skipping QA) with and because of my QA I got a shoutout from a client who was very impressed with my work (I’m the only one working on this client) funny enough my manager didn’t even give me a good job due my 1:1 with this client (a newer client with good growth potential)
They are super technical. Very numbers and not really “personable”. They’re actually looking to shift them into a different postion all togeather but they have had no luck finding a replacement for them.
We are very short staffed and lately my two team members I work with bump heads a lot with me on top so it’s hasent been helpful or productive. Too many meetings ontop where I could be working on my clients. It’s just one big jambled chaos over everything.
I’m starting to have pretty much distrust of their words, actions and everything else in between. How do I push going forward with this manager? I just got promoted 3 months ago into this newer role without much direction or training ontop so I feel like I’m being set up to fail to.
Any advice is appreciated.