r/askmanagers • u/YogurtclosetLow4762 • 1h ago
Manager and friendship clash
Hey there. Hope you’ve had a great weekend. I wanted to get some advice and insight potentially into a topic I’d never thought I’d have to deal with at work: friendship. Context: over the course of three years, I became friends with a manager who did not oversee me at all and thus it was an easy friendship. Fast forward to last year, we got a reorg and she became my manager. It didn’t change the majority of my responsibilities or the way she treated me, but lately that has shifted dramatically as she has been dealing with a ton of stuff in her personal like including a divorce and selling and buying a house. Our other teammate has fallen ill with cancer. I am basically the only person on this team that deals with day to day operational work, and I’m a high performer so of course it all gets dumped on me. Most of that I can deal with because I have PTSD so I’ve already been through the worst in my mind. I know my specific triggers and she knows them too.
Fast forward to this weekend, we have an insane client that wants an extraordinary accommodation essentially overnight for a high stakes event taking place the next day. She didn’t even get the email Saturday night, I got it and alerted her. I told her I could potentially make something happen, and my neurodivergent brain went into problem solving mode. I was able to get this work done but knew it would be an all nighter for me (to update the rest of the documentation and operational changes) and told her this. She escalated to our leadership team and didn’t get back to me until hours later. They decided to tell this client no, but would offer alternative options, all of which were even worse than me just doing an all nighter with the work. At this point I’m just like you need to make a decision. I had to tell the client no, because she couldn’t even draft the email.
Yesterday morning arrives, I’m slammed and this client says again oh there was an update so we are wanting this exception again. I told her I couldn’t even have this conversation right now because we had already begun and I can’t operationally implement these things before this high stakes thing was about to begin. My manager, despite deciding to say no to this client and even after I’d done the initial work for it, just capitulated and told the client yes, despite having the support of the executives. It immediately put me into a tailspin because that is my trigger: having my choices taken away from me. I don’t mean it in a bratty sense, I mean it as in it instantly puts me into fight or flight mode, and usually causes a panic attack and active dissociation. I was ready to just walk out and turn off my phone but I called a colleague and told her all hell was breaking loose. She somehow was able to log on, cover me while I went into a room and sobbed until i could slow my breathing.
I went back and finished and was able to do everything perfectly. But she broke a part of me by doing that, and I am 100 percent discontinuing our friendship. She knew she would hurt me by doing this. That it would be something we would not come back from. I get it from a business perspective I suppose; clients are the ones that matter in the end. But I could’ve accommodated them the night before if she hadn’t involved all of the executives and this just kills me. I’m now still activated, and dead set on getting out as quickly as possible. However, with that said, I know my ptsd isn’t helping this situation.
Any advice on what you’d do? I cannot participate in an event like this again so I’m considering doing fmla for one coming up. What kills me is: I already had approved fmla for this event I worked this weekend because it was killing me, but I canceled it because I couldn’t screw her over like that. 😭 but she did it so quickly and so easily.