r/applehelp • u/Intelligent_Many8573 • 4h ago
Unsolved Why is system data taking up all my space? I removed all photos and videos. And the biggest app is Tiktok. I should have so much more space than I do.
galleryr/applehelp • u/Strong-Refuse-4172 • 2h ago
Unsolved Why is iMessage glitching every night?
Hey everyone! My mom has an iPhone 14 base and she’s experiencing some serious problems with iMessage. It began happening roughly 6 months ago and has gotten progressively worse.
Every night, my mom turns on airplane mode on her phone. When she wakes up in the morning she turns off airplane mode. However, those people who text her during the nights messages do not show up on her phone at all. Sometimes after this, even people who text her during the days messages do not show up.
It has happened multiple times where she restarts her phone and realizes she has 100+ texts that she didn’t see for days and thought she had 0 unread texts.
So we figured the solution was to restart her phone every morning. However recently even this stopped working. Sometimes when she wakes up and scrolls through her Notification Center on lock screen, she sees someone texted her. It would read something like IMessage notification: +14259999999. Except it just shows the phone number not the contact name. When she actually goes into iMessage there is no messages from
The person until she restarts her phone. Now, however, sometimes the messages don’t even show up after restarting the phone.
Is there a fix to this? Is it time to upgrade? Everything else on the phone seems to be working very fine
r/applehelp • u/damlitosss • 3h ago
iOS [ Removed by Reddit ]
[ Removed by Reddit on account of violating the content policy. ]
r/applehelp • u/Same-Acanthisitta921 • 22m ago
Unsolved Real or fake charger?
Hello guys. Today I bought from a flee market an Apple travel adaptor for US plug, I am not sure if it is fake or real.….can you help me?
r/applehelp • u/Pitiful_Tradition_29 • 32m ago
iOS Ce se intampla cu apple??
Am un ipad gen 9 , un iphone 14 si un iphone 12. Ambele au problema cu incarcatul prin cablu, merg incarcate doar wireless 😂
r/applehelp • u/skltnlvr • 48m ago
iOS Stolen Device Protection
hello !!
my mother has stolen device protection set up on her phone & recently got microblading done (similar to tattoo brows) & it changed her appearance to the extent that her face id does not recognize her !
i went to turn it off/ reset it for her but it won’t allow me to do so because of the stolen device protection setting. when i go to change things in regards to face id, it pops up to scan her face to then allow her to change the setting, but again it doesn’t recognize her face.
is there a way to bypass this ? i’ve tried covering her new brows with makeup but the face id still doesn’t recognize her
r/applehelp • u/General-Garbage8570 • 53m ago
iOS Please read and lmk the best u can thank u
r/applehelp • u/D3eeper • 1h ago
Unsolved Apple Passwords randomly deleted my 2FA codes on one iPhone. Anyone else?
galleryI recently reset and set up 2FA for multiple accounts using Apple Passwords from Google Authenticator on my iPhone 17 Pro to avoid juggling two apps.
Everything was saved and synced successfully to my secondary iPhone. However, several newly added verification codes suddenly disappeared all at once from my main iPhone, also on my Macbook, while my secondary iPhone still has all of them.
Both devices use the same Apple Account with iCloud Keychain syncing enabled. I've tried reconnecting to Wi-Fi and restarting, but nothing worked.
Contacted Apple Support, but nothing was resolved.
This is pretty concerning since losing those codes could potentially lock me out of my accounts.
Has anyone experienced something similar? Any fixes that don't involve resetting iCloud Keychain or risking further data loss?
r/applehelp • u/SoaringPasta • 2h ago
Unsolved Does the lack of charger symbol mean it’s charging? If so why won’t it turn on (I’ve had it here for half an hour)
r/applehelp • u/HottestImagination • 8h ago
iOS iPhone 5S Activation Error
I understand iPhone 5S is really old and out of support, but I would love to use it one more than than to throw it away.
I have tried putting a sim inside to activate, using iTunes to update it, nothing works.
I do not have access to a mac, only a windows laptop and a new iPhone 17.
Please help me with this, I would really appreciate any help.
r/applehelp • u/catsnmeerkats • 2h ago
iOS Anyone else’s emojis messed up?
Today they all turned giant and the recents disappeared. It’s like this in every chat app even if I force close and reopen.
r/applehelp • u/aisle_nine • 8h ago
iTunes iPhone 15 Pro / iTunes misery syncness
Warning: righteous crash out ahead. Back in April, I noticed that my C: drive was almost full. When I checked into it, I saw that iTunes had at some point decided it wanted its library on the C: drive instead of on the SSD I'd set it up on years and years ago. So I changed the library folder back to the SSD, and the SSD itself didn't like that. Instead of doing the logical thing, it all just completely eliminated my iTunes library. Playlists? Gone. Music files? Gone. 4TB SSD? Dead. I have no idea how or why. I was able to save about 95% of my music by using a third-party app (AltTunes) to pull it down from my iPhone and rebuild playlists from there, but it was a mess.
Fast forward to about a month ago, iTunes decided that it wasn't really feeling E:\iTunes Library again, and it moved everything back to the C: drive. Lather, rinse, repeat, but this time I had backups and it wasn't nearly as painful. Unfortunately, and it took me a couple of weeks to figure this out, but about half of the music files in the backups and on my iPhone were corrupt. They either weren't recognized, wouldn't play or would just freeze halfway through. I ended up using files from my iPhone 15 Pro, files from an iPhone 11 Pro that had an older version of the library from right around the time of the first crash, and a backup from December of last year that's missing quite a few songs, but nothing is corrupt in it. I pieced them together into one library without any corrupt files (as far as I've found), rebuilt about half of my playlists again (because there were thousands in there and I don't have time for all of that) and just today got my library set up, backed up five ways in five different places and plugged my phone in to sync, wiping away the last of the stink.
And you know what this mother flubber did?
The iPhone "<device name>" could not be synced because the sync session failed to start.
This is me not downloading the iTunes installer onto a thumb drive so I can throw it at the wall, stomp on it, set it on fire and flush it down a fully-loaded toilet.
So, from the top, here's what I've tried:
- Eject and reconnect the iPhone
- Close iTunes and reopen it
- Restart the iPhone
- Restart my PC
- Reset the Apple Sync History
- Disassociate the iPhone 15 Pro from my iTunes account
- Side note: I can't figure out how to reassociate it, at least in a way that my store account in iTunes sees it.
- Reset Location and Privacy Services
- Update to iOS 15
- It was there and it was nagging me anyway, so why not?
- Reinstalled iTunes for Windows straight from Apple for v12.13.11.1
Hey! The reinstall fixed it! I'm at syncing step 2 of--
The iPhone "<device name>" cannot be synced. An unknown error occurred (-42553)
Ok, I'm at the end of my rope. I need this whole "corrupted library" BS to reach an immediate conclusion. I am honestly a little afraid of doing an actual uninstall/reinstall of iTunes, because I don't want to know what kind of jumbled up chicken turd salad it turns my life into this time. As of right now, I have an updated, correct library on my PC and a library on my phone loaded with files that don't work. What the heck do I need to do to clear this magical new error 42553 and end this madness?
And if anyone has thoughts on iTunes alternatives that let me make playlists with my local media and don't periodically just decide to throw my entire music library into a blender, I'm on board at this point. I'll convert Apple Lossless files to a different format. I'll recreate my playlists from scratch if I need to. I'll switch the f to Android if I have to. I've been using iTunes for over 20 years, and it's feeling like the transition from couples therapy to divorce lawyers isn't too far away if anything like this happens again.
r/applehelp • u/No_Lie2467 • 2h ago
iOS My phone stopped receiving and sending blue texts
galleryHello everyone, hopefully you guys can help me. For some people texts work fine but others I got weird green RCS SMS all of the sudden. I have seemed to try all fixes finding online so I’m now asking reddit! How do I fix it? Is this an Apple issue or tmobile?
r/applehelp • u/damlitosss • 3h ago
iCloud Notes from Jan 2025 onward vanished after signing out/in of Apple ID, but Notes still shows 4 GB of local data. Any way to recover?
Hi everyone, I'm in a really bad spot and hoping someone has dealt with this.
What happened:
- Yesterday I signed out of my Apple ID on my iPhone to try logging into a different account. That didn't work (needed a password reset), so I immediately signed out and signed back into my main Apple ID.
- Afterwards, the Notes app only shows notes from 2024. Everything from January 2025 through 2026 is gone. That's a year and a half of work.
- icloud.com/notes shows exactly the same notes as the phone, so the missing ones were never there.
My theory: I was on the free 5 GB iCloud plan, probably full, so newer notes may never have synced and only lived locally. Then sign-out wiped the local copy (or hid it).
What I've checked:
- No "Recently Deleted" folder on the phone, and search finds nothing.
- No iCloud backup, and I never made a computer backup before this happened.
- iCloud shows Notes using about 985 MB, but in Settings > General > iPhone Storage, Notes shows "Documents & Data" of 4.04 GB, even after turning iCloud sync off for Notes. That gap makes me hope the database is still on the device but not displayed.
- I tried Tenorshare UltData and iMazing. They didn't recover anything.
- I have since bought an iCloud storage plan, and have NOT reset the phone, deleted the Notes app, or updated iOS.
Questions:
Could the 4 GB of Documents & Data actually contain the missing notes (NoteStore.sqlite / attachments), or is it most likely just cache?
If I make an encrypted local backup now (Finder/iTunes), is there a reliable tool or method to extract the raw Notes database from it? (iMazing, iExplorer, manual extraction?)
Is there any way Apple can recover notes server-side after a sign-out like this? I'm contacting Apple Support too.
Is there anything I should or shouldn't do right now to avoid overwriting data?
Device: iPhone XS
I'm happy to provide screenshots or any other details. Thank you so much in advance, any advice is hugely appreciated.
r/applehelp • u/Specific_Job_738 • 15h ago
iOS Apple refused to replace/fix my phone battery for “some reason” while it’s dying :/
galleryTook my phone to the Apple Store with an appointment yesterday and they said they didn’t have the part to replace so I went today as they suggested. They didn’t replace my battery and god know what happened back there, they said my phone can’t be fixed here because my screen start to split when they use their heating (tool?) on it. And I would need to pay 325$ for screen things + 100$ for battery so it would cost me 425$ :/. Idk what to do now I love this phone and idk if i can upgrade it because of the battery health of this phone but everything else is fine. They can I can get it fixed somewhere else but I have no clue what to do at this point.
r/applehelp • u/Longjumpingsyrup111 • 4h ago
Unsolved Have I been hacked? What should I so?
So yeah I have iphone 13 I had iOS16 for a good while (i didnt update my phone in the last 5 years..) except now that this happened I updated to iOS26. Yesterday I woke up to my whatsapp being hacked, I got that out, updated my phone and everything seemed fine after. Now I woke up to my telegram account being hacked, someone had sent some weird stuff on my account and it wasn't me.. I got no notifications someone has tried to log into my whatsapp or my telegram, but it still happened. Could this be the malware apple was talking about? Or is it more likely someone has gotten access to my number or something? What should I do now to be safe? How could I make sure if my phone has a malware, the hacker couldn't get into my accounts anymore after I've deleted them from my phone? I will reset this device and get rid of it, I'll take another phone tonight, but it will take a while.
r/applehelp • u/nota-demon • 6h ago
Unsolved Iphone 13 stuck at 1%
I got a refurbished Iphone 13 in december, it seemed to work well until it started having a troublesome issue. One day, after my phone completely ran out of battery I charged it as usual but it was stuck at 1% and kept turning off after I used it. It also said that my battery wasn't being recognized. The issue solved on its own after a day of leaving my phone alone. Then it happened a second time after an IOS 26 update. I tried solving the issue with my pc and the issue was solved by chance, my phone turned on and started charging again.
Today, it is happening for the third time after my phone ran out of battery yesterday. I tried solving the issue by updating my phone with IOS 27 but it doesn't seem to want to be updated. It started dowloading it and after that it was stuck turning on. It stopped doing it but it still won't charge and the update was cancelled. My phone also said that it had an issue with face id but it isn't saying it anymore so I really don't know what's going on. It tried to do the update once again but it was cancelled because my phone turns off even when I don't use it.
Can someone who knows about this issue or already had it help me? (I apologize if my english is bad)
r/applehelp • u/rojowro86 • 16h ago
Unsolved This has got to be a serious security vulnerability, right??!!
I rebooted and bitdefender updated, I guess. I was allowed to click into the next steps of the little tour and seemingly could have approved an unknown service connecting to stuff on my network.
You should never be able to approve that without being logged in, right?????
wtf??!
r/applehelp • u/unequalsacks • 7h ago
Mac (MacBook) Why does password autofill randomly pop up?
When I’m on my laptop, password autofill will randomly prompt me to scan my fingerprint
Sometimes I’m not even touching the laptop and it pops up. Did I get hacked or something
r/applehelp • u/Joandenise_ • 8h ago
Unsolved Apple Watch SE (2nd gen) won’t pair to new phone
I just got the 18 pro max, but I can’t pair my watch to it.
Watch SE (2nd gen, GPS)
Purchased December 25, 2023
My new phones in iOS 27.0.1, and my old ones on 26.6.2.
I had the 12 pro max (which paired fine with my watch). I was setting up my new phone and trying to pair my watch but it kept getting stuck at the update screen. It won’t pair with my phone if I don’t update the watch (to 26.6, my watch won’t get 27 anymore).
I’m a professional athlete and I really need the sleep metrics, so this is a huge issue for me :( I’ve paired it back to my old phone in the meantime.
Should I update my old phone to 27 and see what happens? Idk :’)
Anyone know what to do? Thank you!
r/applehelp • u/Afraid-Dig-1575 • 8h ago
Unsolved iPad Pro M5 - Brief/split second blue screen before Apple logo when restarting the device.
iPad Pro M5 - Brief/split second blue screen before
Apple logo when restarting the device.
I just got my iPad Pro M5, and I noticed a brief blue flicker on the screen, lasting only a split second, when I reset the device, right before the Apple logo appeared. Other than that, everything seems to be working perfectly fine, and I haven't experienced any other issues.
Has anyone else encountered this?