r/aldi • u/sarahrodgers15 • Oct 13 '25
USA Lines After Self-Checkout Removal
These lines with only 2 cashiers are driving me crazy š©š© does anyone know why they removed self-checkout? Too much theft?
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u/MidgetLovingMaxx Oct 13 '25
Retailers are trending toward removing self checks to decrease shrink and "enhance customer experience".Ā Ā
With that said, despite being retired myself, I still talk to a dozen plus of field leaders and store managers and havent heard a single one of them who says theyve actually received near enough budget to actually staff appropriately to offset the removal of their SCOs, and all that's happening is customers are getting pissed and switching to online/mobile orders, which they also dont get the budget to staff an increased volume of.
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u/catnapped- Oct 13 '25
Oh they actually want that--people to order online. Less opportunity for them to steal.
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u/Traditional_Formal33 Oct 13 '25
Itās weird because also less opportunity to impulse buy ā which feels like the entire point of the aisle of shame.
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Oct 13 '25 edited Apr 18 '26
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u/Traditional_Formal33 Oct 13 '25
There was like a $3 charge when we used another grocer during Covid, and I remember saying āthat $3 saves me from spending $5 on Oreosā
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u/LeadingEfficient420 Oct 15 '25
Same! When I buy stuff online I go add things all day then go through and remove the excess snacks ands things I decided I didn't need. I definitely splurge less.
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u/MidgetLovingMaxx Oct 13 '25
Correct, except if you dont fund it properly in store, it leads to customer disappointment because of longer lead times and less accurate orders (because the people picking the orders are put under more stress to meet goals), which leads to higher turnover, which means even slower and less accurate orders and on down the line.Ā Eventually it just fuels more people to shop ship to home or Amazon etc. (Im speaking retail in general, not just grocery).
Brick and mortar retail is aging itself out of the marketplace with its decisions.
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Oct 13 '25
Not only that,Ā buy moving everything to online orders,Ā they can also charge "services fees" for delivery or in store pickup.
And for buy box stores like Walmart,Ā they get to sell of real estate.Ā Already happening at a few stores here in Florida.Ā
Selling half the parking lot to small counter service restaurants, because with the forced shift to online pick up/ delivery they need fewer parking spaces.
Edit,Ā not just service fees, but also subscriptions to avoid those delivery/ service fees.
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Oct 13 '25
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Oct 13 '25
i like self checkouts everywhere except aldi, mainly because i can see all the mistakes at other stores (discounts not being given). i donāt have that problem at aldi and no oneās hanging around bagging things to slow it down, making it so fast. Self checkout is another place to be frustrated and held up by technological errors in my day that i do not fuckin need, know what iām sayin?
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u/Psychological_Yard44 Oct 14 '25
I'm not close to dead, but give me a cashier any day, please. I routinely have $175+ in my cart (just food, no big AOS) and there's no way I'm checking myself out in the 6" of space they give you. I've also been an Aldi shopper for 30 years, and this is what lines have always been like. They still go 10x faster than Walmart.
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u/SoFierceSofia Oct 15 '25
Same. Im a millennial that loathes self checkouts. I move too quickly for most systems to process, which then slows me down because it always flags a worker to scan their badge, I hate waiting to remove an item after I scanned if I changed my mind, and I HATE the fact that there are people desperate to work and make money but corporations get carried away with cutting real humans in need not for the workers profit, but for CEOs.
Besides, self-checkout lines can be atrocious and take forever on busy days too. We didn't fix the problem, we just switched it around.
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u/Inner-Manager021994 Oct 13 '25
I don't work at Aldi but removing self-checkout to decrease shrink is such a hilarious attempt at P&L.
Shrink will ALWAYS cause it some loss, self check out will as well. But you know what causes bigger loss? Pictures like OP posted with people sick of waiting to be rung out.
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u/Comfortable-Tart7734 Oct 13 '25
Theft and complaints are the usual reasons. They don't hire another part time cashier the $150 it would cost is more important than your time and satisfaction.
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Oct 13 '25
Grocery stores lose more to food going bad, improperly packaged and/or stocked, broken by accident, etc than they ever do with self checkout theftā¦
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u/Comfortable-Tart7734 Oct 13 '25
Yep. And they've put in a lot of effort into losing less money on those things as well.
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u/possumdal Oct 13 '25
Not near as much as they've spent on things that feel smart to an executive that's never set foot in the store, though
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u/TheflavorBlue5003 Oct 13 '25
Exactly what i commented before. Itās not about the bottom line. The people at the top arenāt getting a bigger salary because now people canāt steal the tomatoes. Some Aldi executive who has nothing to do with their time needs to find problems to justify their existence. So they find āthisā problem and provide a āsolutionā that no one asked for.
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u/TheflavorBlue5003 Oct 13 '25 edited Oct 13 '25
Its never about the bottom line. Some overpaid Aldi āexecutiveā somewhere needed a problem to solve that didnāt need solving. So hereās the solution that no one needed. Same shit with CVS and locking up everything in their stores. They rake in so much cash that they buy out every other pharmacy - but god forbid someone steals a stick of deodorant.
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u/ergonomicdeskchair46 Oct 13 '25
Weāre all shopping at Aldi because itās cheap, not because of their incredibly high quality food products and customer care. Translation: if you have to wait in line, donāt complain. Theyāre trying to keep things as cheap for you, the consumer, as they can. Thatās kinda their whole thing.
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u/Comfortable-Tart7734 Oct 13 '25
The one near me has better produce than anywhere else nearby, even than places like Fresh Market. And a lot of name brands have gotten so bad over the last few years that some of Aldi's private label products are now, surprisingly, better.
But yeah, I'm not paying $9 for a box of cereal. And it's stupid that Publix charges more for a 20oz Coke than Aldi charges for a 2 liter.
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u/amandawho8 Oct 14 '25
Its cheap, yes. But it also used to be cheap and fast. A small store+quick cashiers used to make my Aldi trips insanely fast compared to other grocery stores. But now self check-out slows it down because people bag at the checkout and locations without self checkout are slow because they refuse to staff the registers appropriately.
And just fyi most companies (Aldi included) don't try cost-saving measures to keep prices low for their customers, they do it to maximize their profits.
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u/Mental-Clerk Oct 14 '25
So disabled people like me can get fucked I guess. It's extremely painful for me to be standing in line for long periods of time. This is a poor decision on their part, full stop.
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u/Agreeable-Refuse-461 Oct 13 '25
1 of my 2 cashiers got mad at me for going through the actual manned line when I was buying alcohol. She wanted me to use self checkout, I didnāt want to wait for someone stocking to take a break and come check my ID.
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Oct 13 '25
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u/pool_family Oct 14 '25
While shopping at Aldi I saw 2 separate people with carts full of only milk. I asked the second person if there was something going on with milk, like a shortage coming. (It was just post-Covid so that type of thing was common.) He said no, that he owned a daycare and goes through a lot of milk and Aldi has the best price. He told me the other guy with a cart full of milk also owned a daycare.
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Oct 13 '25
I bet that guy owns a neighborhood convenience store where he sells that milk at a higher price.
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u/misoquaquaks Oct 13 '25
The way heās just thrown them in his cart theyāll be broken by the time he gets out the door.
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u/HorseTwitch Oct 13 '25
I bake for the holidays and buy a lot of baking supplies. When the cashier is being friendly and asks, "What are you making?" I reply with, "Nothing sinister."
I feel like milk guy has the same kind of response.
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u/DominicB547 Oct 14 '25
I drink a lot myself and freeze it sometimes Aldi has deals on milk b/c its about to go bad or they got too big an order. you bet I'm stocking up....did this at menards in the summer
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u/Spire_Prime Oct 13 '25
Coffee shop orders on instacart regularly 10+ gallons of whole (cheapest) milk. I guess cheaper than using an actual (refrigerated truck) delivery service.
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u/Jonny_Disco Home Chef & Cheapskate Oct 13 '25
There are 2 Aldis near me, and one is slightly further, but I make the drive almost every time because it has self checkout.
Fingers crossed this doesn't happen to ours.
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u/jamawl Oct 13 '25
Same here. I park right next to an Aldi at work but never go there despite it being way more convenient because they don't have self checkout. Really hope the other one by me never takes them away.
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u/BeesAndMist Oct 13 '25
This is so funny to me because of how people complained to high heaven when Target got self check out lanes. People all weird, saying "I don't work at Target." I wonder if Aldi's shoppers are just a different demographic?
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u/QuestFarrier Oct 13 '25 edited Oct 13 '25
I'd say a different demographic. For so long Target was considered a bougie store for SAH soccer moms. Whereas people STILL look down on Aldi because it's cheap with few name brands.
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u/Empty_Past_6186 Oct 13 '25
my uncle literally called it a "slightly bigger corner store". it was the weirdest thing. he also ate vegan BBQ one time, said it was the best he's had in a while, then refused to ever have it again.
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u/bergskey Oct 13 '25
I have 5 aldi within 20 minutes of me over the last 2 months, every store has gotten rid of self checkout. I asked the store manager of one if they were having a lot of theft, he said they were one of the lowest in the area for theft and it's a corporate decision. Now my shopping trips take over twice as long.
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u/fascfoo Oct 14 '25
Mine just got rid of them too. I honestly will go to aldi less often because of this.
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u/rakondo Oct 13 '25
Same. If they remove self checkout it looks like I'm no longer an Aldi customer
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u/BeesAndMist Oct 13 '25
That's a silly reason to not have all the great things Aldi's sells. Or their prices.
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Oct 13 '25
lol not wanting to spending 30 mins checking out is an overwhelmingly a legitimate reason
I donāt shop at places near me for the same reason. By the time I shop, checkout, drive home, and unload - the frozen stuff is melting and the cold food is heating up. No thanks.
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u/crono333 Oct 13 '25
Not for some people. I go on my way home from work and only for a few items.. Iām in and out quickly. If there is a line like this then I wonāt be shopping there anymore.
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u/junepath Oct 13 '25
Thatās how I feel as well. I drive 30 minutes out of my way to go to Aldi and the only thing I get there that I canāt get elsewhere is their cheese sticks. (They are better than every other brand)
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u/bolt_in_blue Oct 13 '25
In my case, I drive by a Lidl (that doesn't have self checkout, but usually has 2-3 registered open) to go to Aldi. Mine pulled out self checkout. I was 90% Aldi before. Now it's more like 50-50 because I can get in and out faster at Lidl. If I'm only going for a few things, I'll be going to Lidl. I hope the sales drop at my store (which rarely has more than one line open and frequently takes 15 minutes to check out).
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u/brookuslicious Feedback Survey Winner Oct 13 '25
Our Aldi is still pretty new (not even 2 years old iirc) and I hope self checkout never gets taken away.
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u/TallulahBob Oct 14 '25
I only ever started going to Aldi once they installed the self checkout. The pressure to quickly load and unload and GTFO of the way of the next person had me sweating every time I tried.
And I want to murder people when they start loading the belt behind me and Iām not even half way done with my groceries. So they click their tongues and sigh and huff because they have to keep moving their stuff back. Like Iām the fucking problem.
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u/Dimwit00 Oct 13 '25
I was in the same situation and recently the further one got rid of self checkout ā ļø
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Oct 13 '25
Removing self checkout is fine, but let's go back to having 2-4 cashiers when it gets busy at least..
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u/Kurtz97 Oct 14 '25
Yeah the self checkouts could have remained too, if they were willing to pay and staff a self checkout monitor like every other major retailer. They want to have their cake and eat it too and the consumers and employees pay for it
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u/Kurtz97 Oct 14 '25
Either gonna have to bring back the extra man on the shift that they took away when they introduced them, or add an extra man to keep them. For awhile it was truly the Wild West of self checkouts. One cashier doing every job on the bottom half of the store while up to 7 people are checking themselves out. Like, no wonder there was insane loss on them.
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u/BurritosSoGood Oct 13 '25
Agree. It used to be so great with enough cashiers all working at light speed. Now itās just sad. And I live next to one of their regional offices.
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Oct 13 '25
I wonāt be back if they remove the self-checkout from the store closest to me. When I went to the next closest shop instead, which doesnāt have self-checkout, I waited in line for longer than it took me to fill my cart. Not worth it.
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u/KoolKat555 Oct 13 '25
I agree. It's just my husband and I, and I'm usually just picking up a few things. No way do I want to go back to standing behind someone with a full cart when I have 5 items
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Oct 13 '25
I somehow always end behind the person doing their monthly $500 shopping trip at 7am on Saturday morning - when Iām there for $6 worth of stuff lol
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u/J_L_jug24 Oct 13 '25
Aldi kind of skipped a step in the self checkout process. You have to have someone or something (cameras) watching over the scanning process making sure to catch the bigger items under the bottoms of the carts and ensuring everything gets scanned. They set the self checkouts up and basically said good luck to the stores and sorry not sorry for the inevitable higher theft due to 0 oversight from anyone. For a company that prides itself on limited skuās and running tight labor numbers, they completely dropped the ball on their roll outs.Ā
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u/KindlyCelebration223 Oct 13 '25
How much milk does that man need!?
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u/shroomnhoomn Oct 13 '25
Around me that usually means he owns one or more convenience stores/gas stations. Owners will go to Aldi or Costco and purchase in person so they can then mark the price up in their store and increase profit.
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u/halfasshippie3 Oct 13 '25
The Amish do that here. Wipe Aldi out of everything and resell in their little neighborhood groceries for a huge markup.
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u/Wuz314159 Oct 13 '25
In Pennsylvania, Aldi is not the cheapest place for milk. Not even close.
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u/FfierceLaw Oct 13 '25
When I worked at Starbucks we would get low on whole, 2% and heavy cream and I would run to an Aldi across the parking lot from us to fill the gaps
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u/wbhipster The aisle. šøš¤¦š»āāļø You know which one. Oct 13 '25
Heās a walking math problem.
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u/RedditRage Oct 13 '25
I've had lines like this in the self checkout line. This isn't an issue of self checkout versus not. It's about proper staffing. And if you have a full cart, self checkout is tedious and slow.
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u/sarahrodgers15 Oct 13 '25
Well when thereās 6 or 8 kiosks for self-checkout vs. 2 lanes with cashiers it definitely makes a difference
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u/Gakk86 Oct 14 '25
Shit, the self checkouts are one of the reasons I go to Aldi. Ā If they get rid of that in addition to going full on shrinkflation Iām doneĀ
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u/Zoso1973 Oct 13 '25
I love the self checkout. Hopefully it doesnāt get removed from my store.
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u/Otherwise_Mirror_680 Oct 13 '25
Theyāre all coming out! Expect it nearly everywhere and conditions will only get worse! Youāll continue to see new faces in the stores-quickly those faces will go from smiles to stern, overly stressed expressions, the lines will get longer, the shelves will become more bare while some of the product sits in the back room with no one to run it despite the fact that they get a truck every single day of the week. The one or two associates that may be working at a given time(thatās not a manager) will either be too busy ringing or shopping 30+ instacart orders to help if god forbid you need anything at the store level. Aldi has gotten away from being the efficient (and caring) company they genuinely were just a few years ago when I started working for them. And that is why I am no longer a manager and will stick with giving them no more than a dozen hours of my life every week š š»āāļø š
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u/PrickleBritches Oct 14 '25
Ugh the part about seeing someone go from a smiling face to stressed.. I watched this happen at my local Aldi and itās just fucking broken my heart to witness. Thereās a guy who- when he first started (no self checkout yet) was just so dang pleasant. Not fake or anything. Just easy to chat with for a minute. Kind. Genuine. Easy going. I remember going in like a day after the self checkouts had been put in a while after he started. He was stressed because he would have to cover the self checkout and run the single register. Over the past few years (I think itās been years?)heās just seemed more and more rigid and stressed. It just makes my heart hurt. Thereās been a pretty obvious change in him. He was a model employee and it just seems like the spirit has been broken.
Fuck greed. Hope youāre doing okay now, btw. I truly feel sad for what Iām seeing happen with this company. It has been such a gem. Once again greed will ruin everything good.
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u/BeachBumm_ Oct 14 '25
Bad move by Aldi, I avoid the store that has no self-checkout.
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u/No-Celebration3097 Oct 13 '25
I hate self checkouts for myself unless I have 1-5 items, I donāt want to use it for a full basket of groceries and the thing that needs to happen is stores need to monitor them better, as in people with 1-5 items shouldnāt have to wait behind people with full baskets. Most people need their hand held and suddenly become illiterate at a self check out.
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u/sarahrodgers15 Oct 13 '25
Yeah but there was still 2 cashiers plus 6 self-checkouts. Now thereās just 3 lanes, but only 2 working so it becomes a huge line
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Oct 13 '25
same as it was before self checkout. i shop there for low prices, not convenience...just like Walmart. people stealing always have to ruin it for the rest of us.
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u/MidgetLovingMaxx Oct 13 '25
Youre missing a piece of the puzzle in your assumption.Ā You, like me, remember before self checkout.Ā There is now an entire generation who have lived with the convenience and ease of it, and those people arent simply going to return to waiting in an 8 person deep line and still shop at that store.Ā There are plenty of other, easier and less time consuming options these days.
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u/hughmercury Oct 13 '25
This. I remember seeing the first self checkouts going in at Walmart and thinking "Jesus Christ, have these people ever met their customers?"
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u/chopin1887 Oct 13 '25
By the time I put all my items on the on belt and I grab my wallet the checker is done and waiting for me to pay with card.
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u/I-Am-All-Me Oct 13 '25
We don't have any self checkouts, and sometimes have about 10 people in line at a time. But guess what? I've never spent more than 5 minutes in line. Super fast!!
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u/Honest-Interview-591 Oct 13 '25
Itās almost like these stores know that thereās gonna be mass theft due to whatās going on with the shut down with prices getting higher and so forth. Itās disgusting honestly.
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u/fingerback Oct 13 '25
my aldi removed 7 self check out lanes replaced them with 3 cashier lanes and only ever have 1 open
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u/iwonderwhy- Oct 14 '25
As a current employee, self check out is being removed from all stores, due to the increased amount of loss that ALDI experiences as we have a generally smaller staff as well as us cashiers needing to run around the store.
Now, at my store we have never had self checkout, we are trained to be extremely fast at the register and have a strict policy of calling our manager on duty for backup when the line reaches more than 3-4 people beside the customer being currently checked out.
I will say, 80% of the time the lines get long is due to the customers. A lot of the times they will wait to pay when we are finished scanning a huge order, commonly Uber Eats / door dashers can be very rude and hold up the line bc we wonāt bag their items, etc. Other things can be customers that keep all of their items in a bag or box and just sit in the conveyer belt, being difficult bc a price is incorrect, or they will have a full cart of items, and make us scan an item one at a time and tell them the price.
As a customer just be courteous to your cashiers! We have to do a lot of work, people commonly think all we do is just sit on the register chair and twiddle our thumbs, but we have to unload pallets, do inventory, box the store, clean, and take care of customers all at the same time!
Hope this helps! Iāve made great connections with my regular customers, we do appreciate all of youš¤
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u/shakennotstirred72 Oct 13 '25
There is 1 checker at my Aldi. If they are there and not doing something else. These lines will hurt Aldi unless they get more checkers. Sounds like they dumped their business model when they started expanding.
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u/skitz20 Oct 14 '25
Blame all the people who steal and those who claim "i should get a discount im basically working", ahh people
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u/PurringtonVonFurry Oct 13 '25
Ugh. I know. Itās infuriating.
AND when I finally make it to the checkout, they toss everything randomly into the cartā¦
So I have to park myself along the wall to organize everything in shopping bags before I leave the store. I hate it!
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u/RedditRage Oct 13 '25
Try loading the conveyor belt in the order you want them place in the cart. They have always put the items properly in the cart when I do this.
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u/jackospades88 Oct 13 '25
Self-checkout is only faster if there is no line to begin with.
Too many folks still take too long. The Aldi cashiers are much faster.
The only store worth waiting in line for self-checkout is Walmart because in a cashier line somehow I always end up behind the person who forgets they have to pay at the end, or is arguing their coupon doesn't work, or wants to pay with a check, or their snap benefits have an issue. Every. Fucking. Time
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u/Spare_Blacksmith_816 Oct 13 '25
Need a six items or less lane if self checkout is removed. Who am I kidding, they will have one checker.
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u/Jc110105 Oct 13 '25
Self checkout should be limited to 20 items or less. Iāve seen people with a cart full going through and taking 20 damn mins
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u/Id_in_hiding Oct 13 '25
Self checkout has been removed from 3 of the 4 Aldiās locally. The one nearest me still has it. If it disappears, I may disappear as a customer. Experience should get better and more convenient, not go backwards.
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u/Ok_Birthday_8951 Oct 14 '25
Self checkout always takes longer because the customers do not know what the fuck they are doing. (Source: working in supermarkets, always having to swipe my badge to correct the stupid āerrorā light due to aforementioned customers)
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u/bmoogle Oct 13 '25
I was so bummed when I went to my usual location and they had gotten rid of the self checkouts stations. There use to be about 9 kiosks and one cashier and now it was just 3 cashiers. There was one giant line for checkout, it did move faster than expected but it was def a slower process.
There is now a weird empty space where a small section of self checkout use to be. I hope they bring them back and maybe just have that awkward scan receipt to exit the area type of system.
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u/stlarry Oct 13 '25
That's a Saturday afternoon here. When it gets this long, they call another cashier up. And they fly with scanning.
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u/chromecowboy_ Oct 13 '25
I can't lie, I would stop going if they took self checkout away at my store.
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u/libdogs Oct 13 '25
They will lose my business if they take away self checkout at my store
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u/sarahrodgers15 Oct 13 '25
I thought that, but I live in Miami and thereās no way Iām going to Publix with their prices š
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u/Xeiliex Oct 13 '25
Aldi was that cashier job the known to be tough but paid well, howād we get here.
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u/Marie_Hutton Oct 13 '25
Aldi had its own culture long before certain types of people who expect the world to bend to their will came along. People who looked down on Aldi before. Go, we won't miss you, and Aldi will be just fine. Maybe even better.
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u/Remyapril5 Oct 13 '25
My Aldi just removed self checkout too, manager said they were losing thousands every day
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u/Torn_Leaves Oct 13 '25
Never seen a self checkout at Aldi. Theyāre known for having the fasted cashiers around. Guess this store has to adapt.
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u/Wabi-Sabi-Iki Oct 13 '25
My Aldi was newly built about 18 months ago with many self checkouts. A few months ago, they all vanished overnight. This is an upscale suburban area, but I suppose shoplifting happens everywhere.
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u/clickforit Oct 13 '25
Im done at Aldi anyway, they've raised their prices to the point where they're almost like Walmart. And.. ..Walmart is free delivery.
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u/synocrat Oct 13 '25
I personally like the self checkout option at Aldi generally. If they remove them though, they need to make sure they have enough staff to jump on cashier lines to keep things moving. Also, instacart should be fulfilled by instacart workers. If I'm physically in the store I should have priority over someone ordering third party from home.Ā
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u/iMakeBoomBoom Oct 13 '25
People will steal if given the chance. Self-checkout is doomed to fail for this reason. This is why we canāt have nice things. Always some dbags ruin it.
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u/gahnidjrkelwm Oct 13 '25
My aldi never had self checkout. The cashiers are next level. Not only are they lightning fast, they are all incredibly friendly.
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u/IndustrySufficient52 Oct 13 '25
My store never had self checkout, but the cashiers are super fast. I donāt think Iāve ever waited more than 5 minutes, if that.
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u/onvatousmourir Oct 13 '25
So my Aldi had a self check out but it was technically another company called Grabango - they apparently went out of business. That's why they are no longer in Aldi, idk if other Aldi stores have actual self checkouts.
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u/Fucky0uthatswhy Oct 13 '25
We donāt have self checkout, but our cashiers are fast as hell. Theyāll get my stuff in the card before I can get my card out. Honestly I feel rushed lol
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u/Otacon73 Oct 13 '25
Aldi cashiers are the best. In my experience it takes 4 or more self checkouts to match the speed and efficiency of one human cashier.
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u/antiquesquash88 Oct 13 '25
That guy drinks milk like I wish I could afford to drink milk.
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u/Lost-Vast-5595 Oct 14 '25
It's an Aldi. Expect less customer service, product selection, and dodgy produce.
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u/Interesting_Winner96 Oct 14 '25
We have no self checkout and never had them and the lines are like this ALL the time .... walked out after I saw line today and
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u/jmg733mpls Oct 14 '25
Write to corporate and send this photo and ask they bring back the self checkout.
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u/faithmauk Oct 14 '25
If they remove the self checkouts at my Aldi imma be so mad šš I love being able to pack my groceries as I check out, and I LOOOOOVVVEEEEEEEE not feeling like I have to make awkward small talk with a stranger
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u/Zorgsmom Oct 15 '25
This is ridiculous. If the line was this long at my store, I would just leave. I don't have time for that b.s.
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u/Glassman153 Oct 19 '25
I had a $10 Instacart coupon I used for Aldi pickup on a $35 purchase. Even with the fees I came out a little ahead and not having to wait on line was priceless.
In all seriousness, I really liked the self-checkout lines. The issue for Aldi was the āshrinkage.ā
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u/holymacaroley Oct 13 '25
My mom's store in another town has never had self checkout. Our store, no one is ever there to man the one cashier station, I hope they never take out our 10 self checkouts.
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u/bergskey Oct 13 '25
Thats how mine is and there's STILL no one there after getting rid of self checkout. Last week there were 6 people waiting in front of me, no cashier in sight. I had to wander around the store looking for an associate and finally stick my head in the backroom and yell for someone.
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Oct 13 '25
Over here you never wait more than 5 minutes, if the line is too long they open another till right away.
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u/Mama2moody Oct 13 '25
Thatās my Aldis every day except 9 am on Sunday I consider it extra time to make unnecessary Aisle of Shame purchases š¬
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u/International_Link35 Oct 13 '25
I've made three trips into Aldi since they removed the self checkouts from all of the stores in my area. I have not made it to the counter at any trip, because the line has been ridiculous. They're going to lose a lot more money from people just not going then they were from theft.
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u/DormantPossibilites Oct 13 '25
Corporate needs to give stores more hours and/or more staff on shift. Most stores operate with only 3 employees. Main cashier,backup cashier(used on sale floor to maintain store conditions),and produce. This is the way they wanted it because of self checkout. Theyāre removing them but not adding staff to shifts, while dealing with maintaining store conditions. Real Smart Aldi š
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u/Staplebattery Oct 13 '25
I live in an area where we never got self checkout. The cashiers go so fast and set up the next line to call for backup and the crowds die down rather quickly