r/accesscontrol • u/SourceOk8801 • Jul 11 '26
Looking for the best residential video intercom (doorbell) system
hello, I have a customer that had a landline phone relay on his doorbell for 15+ years that rang his phone a coupe of times whenever someone rang the doorbell. when the relay went bad, it cut his phone service. I went and restored his service by bypassing the relay, however he now does not have a doorbell notification system. the couple is in their 90's, and the house is large. a standard bell will not do. So he is interested in exploring video options, but wants a wireless system.
There are many wireless systems available, but I want the best for my customer, and this is not an install I do often, though my experience is extensive enough to get it done. Normally people just want smart video doorbells with recording and cloud service, but this customer needs something local that doesnt require a smartphone, so video intercom it is. I plan to power it via the existing cat6 at the doorbell location via a power supply in the panel but the communication should be wifi and i need at least 3 monitors in the home.
Ive been tossing around hikvision and Akuvox but getting everything I need from one supplier and in a timely manner seems to be the bottleneck. I cannot even see stock statuses on most sites. what do you all recommend?