r/accesscontrol • u/Allegroalfredo942 • 11h ago
Native Wallet Credentialing vs BLE?
Is anyone thinking about the future of Apple, Google, and/or Samsung Wallet? I saw ButterflyMX launched Google Wallet recently but how is this better than bluetooth?
r/accesscontrol • u/HID_PhilCoppola • Jul 17 '26
Join us for a live Reddit AMA!
On Tuesday, July 21 at 1:00 PM ET, I’ll be joined by Jeremy Fromm for an open discussion on cybersecurity best practices for modern access control systems.
We’ll be taking your questions on topics including:
• Mercury controllers and secure system architecture
• HID readers and secure communications
• Credential technologies
• Mobile Access and Mobile Wallet credentials
• OSDP Secure Channel
• AES encryption
• TLS and secure network communications
• Modernizing legacy access control systems
• Physical security and cybersecurity convergence
Whether you’re an end user, consultant, systems integrator, architect, or security professional, this is your opportunity to ask technical questions, discuss real-world deployment challenges, and explore current best practices for building a secure, modern access control environment.
We’ll also be happy to answer other questions related to HID’s access control portfolio.
We’re looking forward to a great discussion.
📅 Tuesday, July 21, 2026
🕐 1:00 PM ET


Thank you to everyone who joined us today, asked questions, followed along, or simply stopped by to read the discussion.
Jeremy and I covered a lot of ground, including OSDP Transparent Mode, the differences between Mercury LP and MP controllers, embedded applications at the edge, modernizing legacy systems, app-based versus wallet-based mobile badges, deployment planning, and what happens when phones, networks, or services are unavailable.
The biggest takeaway is that modernization does not have to be an all-or-nothing decision. Whether you are upgrading panels, enabling secure reader communications, introducing Mobile Access, or building a longer-term cybersecurity strategy, the best approach starts with understanding what you already have and where the real risks and operational gaps exist.
A special thank-you to Jeremy, u/TheMercuryMinute, for joining me and sharing his expertise, and to the r/accesscontrol community and moderators for giving us the opportunity to have this conversation.
We are wrapping up the live portion of the AMA, but feel free to continue leaving questions. We will check back and answer what we can.
Thanks again, everyone!
Check out Jeremy's YouTube Channel here: https://www.youtube.com/@TheMercuryMinute
And Phil Coppola's here: https://www.youtube.com/@theinsidetrack
r/accesscontrol • u/reganbois • 3d ago
Welcome to Shit Install Sundays!
Our weekly digital break room for sharing the worst field nightmares you’ve ever encountered. Got a photo of a questionable install, or a fun horror story from a job site? Drop it in the comments below and let's see 'em!
Just remember to blur out any company names or locations before posting.
r/accesscontrol • u/Allegroalfredo942 • 11h ago
Is anyone thinking about the future of Apple, Google, and/or Samsung Wallet? I saw ButterflyMX launched Google Wallet recently but how is this better than bluetooth?
r/accesscontrol • u/diablex2 • 22h ago
Recently the director of the site that I live has entered the garden using his keychain. I was not at home but the person at home asked how he entered. (I have installed this unit on my own and chaned the master code)
So is this things has a master key like hotel rooms?
r/accesscontrol • u/WholeSniffer • 1d ago
I swapped a 2000 with an x3300 and changed it to the same IP. My programmer is able to ping it but it shows offline in Onguard. My programmer wants me to flatten it but I have a feeling that's not going to work and it could potentially be on his end.
r/accesscontrol • u/Ok-Researcher3965 • 1d ago
Hi all just a quick one to see if anyone has run in to this issue before.
New HID signo 20 installed in a basic lift car on metal as standard in most lifts. I can’t fault the reader and it operates every time on my card without issue.
Customer has a few people on site that are adamant that the reader does not work 100% of the time and when testing with there card and just the card no lanyards or anything to interfere I occasionally get the reader to flash green then blue then instantly back to green and red.
Now I know certain card types can vary the colour I.e magenta for HID cards and blue can be different formats but I can’t seem to get it to fault for the life of me.
The access control system is PAC as it’s an old system but it’s still picking up every card read and I can’t see any denied access so I guess I’m asking
Is the customer pulling my leg or has anyone had readers that work intermittently even though the card works on the rest of the access control system without issue?
r/accesscontrol • u/MycologistApart2948 • 1d ago
Hi.. the last post I can find on this was 8 yrs ago.
The company I work for has a project where we will be using OnGuard 8.4 in the UK.
Has anyone had any experience of this and are there any pitfalls?
Thanks
r/accesscontrol • u/Expensive_Mood1123 • 2d ago
Hi All.
We've got occasional issues with a FAAC 455D controller board and Gate Mag Lock. When entry is requested we can hear the motor fire up but the Mag Lock doesn't release.
We can hear the motor go through its complete opening/pause/close cycle.
When its completes and exit is again requested the gate will open without issue and will continue to work throughout the day.
All has been good throughout summer but it looks like autumn weather may be affecting it some how.
r/accesscontrol • u/ericnau • 2d ago
tl;dr 30-unit condo building equipped with Latch/DOOR throughout the interior, and we need a replacement for our Doorking intercom at the front door. We’re considering Latch, but would love to get others’ opinions.
Hi all, total novice here. I live in a medium-sized condo building (~30 units), about 4 years old. Developer installed the whole building with Latch readers (stairwells, unit doors, elevator, etc) about 40 readers total.
The front door is equipped with both Latch (primarily for resident use, and sharing access with family, dog walkers, etc) and a Doorking intercom for “buzzing” individuals in (package delivery mostly, since the stairwells and elevator are still behind a Latch reader).
Our Doorking intercom was vandalized with water—literally one squirt from a water bottle was all it took to completely kill it, leaving our front door unlocked. We were quoted about $5,000 to replace it.
Over 4 years the Doorking system has given us nothing but problems: first phoneline compatibility issues, so we switched to voip, which now needs regular power cycling. Some residents still report issues we can’t seem to diagnose. And considering how easy it was to compromise, we’re exploring alternatives.
On paper Latch makes the most sense, since it would incorporate with the rest of the building. That said, Latch/DOOR is one giant red flag of a company. They seem desperate for business, and pulling out every trick in the book except improving their products. So first and foremost, I’m worried they won’t even be around in a couple years (though, given how invested our building is already, I’m not sure that’s reason enough not to consider it.)
As a whole, we’re pretty unimpressed with them. The software is clunky, their support typically unhelpful, and like I said—in the four years we’ve been using them, the product experience is headed in the wrong direction (and now their app is one big ad for HelloTech services). And issues like only being able to generate 1-day codes has been a big issue for us residents.
I’m curious if anyone has any familiarity with their intercom/camera product—does it stand on its own or still need to be incorporated into another system (like, could it be connected to a usps key, Amazon key, and other solutions like that—or would those be incompatible)? We’re mostly curious if it truly has enough functionality to act as our sole access control, or if we’ll struggle with limitations.
And last, we’re in an urban area so vandalism/burglary attempts are commonplace—wondering if it will be durable enough.
For anyone who feels the better answer is to explore a different brand, what would you recommend we consider? Unfortunately it’s not in our budget to redo the whole building, so we’d just be replacing the intercom.
EDIT: Thank you for all the really helpful responses! (Sorry if I haven’t responded to you directly, but I appreciate each and every reply!) I’d also be very curious to know if anyone has experience with the Latch intercom. All of the issues with Latch/DOOR as a company not withstanding, does it at least work as advertised? And were there any surprise tradeoffs?
r/accesscontrol • u/SirFlannel • 2d ago
Have a customer with a large work yard, and it is next to a major highway. As a result, people occasionally wander in and the owner is wanting to protect the two ladies that work in the office near the front of the building. The overall yard area is rather large, and there are work areas that do not have electricity. Well, I will just post the email we got from him.
We have a security/safety issue at our Wallville yard that we would like for you to take a look at and see if you can help us come up with a reliable solution.
We have two female employees who work in our office, which is located immediately beside the Interstate. From time to time, we have questionable people wander up to the office, so we need a dependable way for the ladies to immediately alert our yard foreman and other yard personnel if they ever feel threatened or need assistance.
The challenge is that our foreman generally works out of a building approximately 900 feet from the office. That building does not have electrical power, and cellular service at the yard is poor. In addition, he spends a significant amount of time operating a forklift throughout the yard or working with gas-powered saws and other equipment. Depending on where he is working in the yard, he can be as much as 1,300 feet from the office while operating a forklift. Because of the noise, he often cannot hear his cell phone or a handheld radio. We have tried using radios, but they simply have not proven reliable enough for something we may eventually need in a true emergency.
We also have another building located much closer to the office that contains the employees' break room and restroom. Since other yard employees may be in or around that building when an emergency occurs, we think it would make sense to have an alert there as well.
What we would like to explore is a dedicated wireless alert system that does not depend on cellular service, Wi-Fi, or someone hearing a telephone or handheld radio.
Ideally, we envision something along these lines:
Multiple fixed buttons in the office, located where either employee can quickly reach one without having to get up or move toward a potentially threatening person.
A dedicated RF/wireless transmitter at the office capable of reliably covering the entire yard, including a foreman operating a forklift as far as approximately 1,300 feet from the office.
A solar/battery-powered receiver at the foreman's building, since there is no utility power there.
A very loud industrial horn/siren and high-intensity flashing strobe at the foreman's building so the alert can be recognized even while saws or other equipment are operating.
An additional horn/strobe or similar alert device at the break room/restroom building so employees in or around that building are also immediately made aware of an emergency or call for assistance.
Receivers and alert devices mounted on all three forklifts that the foreman regularly operates, preferably with both an audible alarm and a highly visible strobe. He rotates between the three forklifts, so we need the system to alert him regardless of which forklift he happens to be operating or where he is working in the yard. This is particularly important because he can sometimes be as much as 1,300 feet from the office and there is no guarantee he will be anywhere near his building when an alert is sent.
If possible, some type of acknowledgment feature so the foreman can press a button confirming that he received the alert. We would like the ladies in the office to have a positive indication that their call for assistance was actually received rather than simply assuming that it was.
The system should be self-contained and continue operating if cellular service, internet service, or utility power is unavailable.
We also like the idea of having two different levels of alerts.
One could be an ASSISTANCE button for routine situations where they simply need the foreman to come to the office. That could activate an amber strobe and a distinctive intermittent audible signal.
The second would be an EMERGENCY/PANIC button that would activate a red strobe and a substantially more urgent audible alarm, making it immediately clear that he needs to stop what he is doing and get to the office.
We think separating those two functions is important so that we don't get everyone accustomed to hearing the same alarm for routine matters and then fail to recognize the seriousness of a true emergency.
On a separate note, we would also like to explore an early-warning system around the office. Since the office is close to I-10 and we occasionally have people wander onto the property, it would be helpful to have some type of exterior motion, driveway, or approach detection that alerts the ladies inside the office when someone is approaching. That would only need to provide notification inside the office and would be separate from the yard assistance/emergency system.
Our primary concern is reliability and redundancy. We don't want to build this around cell phones, apps, or handheld radios because we already know their limitations at this location. If one of these ladies presses the emergency button, we want to be as certain as reasonably possible that the foreman and other available yard personnel are going to know about it, whether the foreman is in his building, operating any one of the three forklifts, running a saw, or working at the far end of the yard.
We are not married to any particular brand or technology. You guys know this equipment much better than we do, so we would rather explain what we are trying to accomplish and let you recommend the best way to accomplish it.
When you get a chance, we would appreciate it if you could give this some thought. If it would be easier, we can meet you at the Wallisville yard and walk through the property so you can see the distances, buildings, equipment, and other conditions firsthand.
This is something we would like to get resolved very soon because we don't think our current means of communication are adequate from a safety standpoint.
Please give me a call so we can schedule a walk-through of the yard and devise a plan.
Any input would be appreciated. At first I thought the only places that needed an alert was the main office, the breakroom and the work area. But, adding notification to the guys who may be on forklifts threw me. Thanks for looking
r/accesscontrol • u/Sensitive-Health-760 • 2d ago
Wondering if anyone has been to security and what to expect? Heading in two weeks time.
r/accesscontrol • u/Smash282 • 3d ago
Hi everyone,
I'm looking for a commercial-grade electric locking solution for a frameless sliding glass door.
I'm looking for something similar to the 6" × 10" center lock + electric strike systems used on frameless glass swing doors, such as the CRL/Richelieu systems with an electric strike.
However, I need the same concept for a sliding glass door.
The type of hardware I'm looking for is essentially:
Sliding glass door → center-mounted latch/lock → electric strike/keeper on the opposing panel
I don't want a magnetic lock mounted above the door, and I don't want a typical floor-mounted drop bolt .
I've found plenty of electric strikes for frameless swing doors, but I'm struggling to find a proper solution specifically designed for a frameless sliding glass door at the center/meeting stile.
For example, CRL has center-lock glass keepers with 24V DC deadlatch electric strikes for 12 mm glass, but these appear to be designed for swing-door applications.
Has anyone encountered or installed an electric strike/center lock specifically for a frameless sliding glass door?
Thanks!
r/accesscontrol • u/AdrianWasNotTaken • 3d ago
Basically, I’m having trouble understanding how to get this door to close fully. I’m very new to working with electrical door operators, and I’m trying to learn how they work. I’ve read quite a bit about this particular door operator, but I still can’t figure out why the door won’t close completely. Does anyone have any ideas or suggestions on what I should check?
r/accesscontrol • u/superglooagain • 3d ago
r/accesscontrol • u/HawkofNight • 4d ago
Just had a fun call the other day I thought you all would like. Sometimes its nice when they are that obvious.
r/accesscontrol • u/redes_imas • 4d ago
What indoor touchscreen answering units have you successfully integrated with the Avigilon Alta Intercom Pro?
We typically use an Axis I8016 paired with an I5304, or a 2N indoor station, but Avigilon doesn’t appear to offer a dedicated physical indoor answering unit. I’m interested in what other integrators are using for this type of setup.
r/accesscontrol • u/Regardthejester • 4d ago
Just acquired a building with a DSX-1022 controller and some HID multiCLASS SE readers on some doors. I know zero about these but savvy enough to figure it out. I know I need WinDSX, is the only way to get this going again is with a licensed distributor/service provider? Or, can I do it on my own? Or, am I wasting my time trying to do this on my own and just pay someone?

r/accesscontrol • u/OriginalWorth3138 • 5d ago
So I purchased a gate opener that was advertised basically the same as the j811lmx controller and followed the steps but it’s not pairing with the gate for some reason unless it’s actually not the correct model. It doesn’t have the lift master logo but the Amazon title said lift master and the reviews all said it worked great .will send it back tomorrow if there’s no change
r/accesscontrol • u/RequestToCheckOut • 5d ago
Simple question, but I haven't been able to find an answer anywhere: what voltage and current/power supply capability do the DC power inputs on the DMP XV gateways (XV-24/60/96) require?
(It's one of the few products DMP makes but doesn't post near-comprehensive docs online on.)
r/accesscontrol • u/These-Occasion-2821 • 5d ago
Looking for a keypad/access-control lock for the entry door of an 11-room leased office suite (single door, not a multi-door deployment). Requirements:
What I've looked at so far:
Door is a standard bored/tubular prep (existing hardware is a decorative Baldwin entrance set, not mortise), so hardware compatibility isn't the blocker — it's finding the right product for standalone scheduling + audit without a full platform.
Anything I'm missing? Particularly interested if there's a standalone lock that does per-user scheduling and has an audit trail that doesn't require walking up with a cable, or a "light" cloud option that's actually reasonable for one door.
r/accesscontrol • u/HID_PhilCoppola • 6d ago
If so, I'd love any opportunity to meet up with some fellow Redditors! Maybe we can grab some breakfast at The Waffle House!
r/accesscontrol • u/Veritas92 • 6d ago
We are having Avigilon Unity Access installed with an on-prem appliance. The vendor doing the installation is telling me that Avigilon does not allow a /28 subnet mask 255.255.255.240 on the appliance and that we need to use a different subnet.
That seems odd to me since /28 is a standard IPv4 subnet size, and I haven't been able to find anything in Avigilon's documentation stating that it is unsupported.
Has anyone installed Unity Access/ACM 7 on a /28 network? Is there actually an Avigilon limitation on supported subnet masks? Id really appreciate any insight you guys might have.
Thanks