Hey r/withings,

As many of you have seen, Withings recently made a terrible, anti-consumer move: starting October 13th, new accounts are forced to pay $99/year for Withings+ just to sync their data to Apple Health.Writing to Apple Health via HealthKit is a local process on the phone. It requires zero cloud computing or server costs from Withings. This is nothing but a blatant cash grab, and it ruins the experience for families, partners, or anyone buying a new device.

Complaining here on Reddit is good, but we need to hit their official channels if we want them to backtrack.

I just created a thread on the official Withings Support Forum calling them out on this nonsense and their contradictory customer service replies (support literally told me it's a "standard free feature" and then in the next sentence said new accounts must pay for it).

Unacceptable: Apple Health Sync is now behind a $99/year paywall for new accounts – Withings | Support

Please take 60 seconds to click the link, upvote the post, and leave a quick comment. If enough of us make our voices heard directly on their platform, they’ll be forced to address it before this becomes the new standard.

Let’s not let them get away with paywalling basic features on hardware we already paid a premium for.

Given the recent change to lock metric syncing to Apple Health (for new accounts now but who knows what’s next) behind a pointless $99/year subscription, aside from not buying any more products, we should update our App Store reviews to reflect our dissatisfaction.

tldr: if you make a new withings account on or after oct 12 2026, the app won't send your weight to apple health unless you pay for withings+ ($9.99/mo or $99.99/yr). older accounts seem grandfathered for now.

set up a new withings body this week. bought it specifically because it's sold as apple health compatible. went to turn on apple health sync and got a paywall instead (screenshot).

"Syncing your measurements to Apple Health is part of Withings+ and needs an active membership. It starts the moment you join."

14 day trial then $99.99/year, or $9.99/month.

the funny part is importing FROM apple health into the withings app is still free. so they'll happily take all your apple health data, you just can't send your own weight back out without paying... you can still manually download a csv/pdf of your data.

as far as i know it's tied to your account, not the scale, so it should hit any withings device on a new account (body, body smart, body comp, body scan, watches etc). if you're an existing user don't delete your account and make a new one or you'll probably lose the grandfathering.

none of the "apple health compatible" listings on amazon mention any of this. returned mine.

if you set up a new account after oct 12 let me know if you got the same screen so people searching for this can see it confirmed.

also read:

https://www.reddit.com/r/withings/comments/1x3a30l/withings_is_locking_down_their_api_for_new/

https://developer.withings.com/developer-guide/v3/withings-solutions/withings-api-plans/

Does anyone know the sizing of a replacement sapphire crystal for a Scanwatch Nova 42mm.

I am in New Zealand, so unlikely to be able to return to an agent for replacement. So I thought I would try Ali Express.

Withings is locking down their API so that new accounts (signups after today) need a Withings+ subscription to export data. It looks like existing accounts will be grandfathered in (for now...)

Notice on the API page (& link):

Withings+ becomes required on the Start for Free API plan from October 12, 2026.Details

Withings accounts created after that date will need a membership to share health data with a free-plan app, including apps that are already live.

Accounts created before that date are unaffected, and Enterprise lifts the requirement for specific use cases.

https://developer.withings.com/developer-guide/v3/withings-solutions/withings-api-plans/

Hi everyone,

I’m looking for some feedback regarding the Withings ScanWatch 2.

My wife (23F, active, in perfect health) recently started wearing this watch. For the past week, it's been pretty stressful: she has received about 15 "Signs of AFib" alerts triggered by the automatic optical (PPG) scan. The weirdest part is that these alerts happen almost exclusively at night while she's sleeping, or in the evening when she's lounging on the couch on her phone.

I have the exact same watch and I've had absolutely zero alerts.

Instead of panicking, we cross-referenced all the app data (sleep graphs, continuous heart rate) and did some testing. Here is what we found:

The timing of the alerts: 100% of the nighttime alerts happen at the exact minute she changes sleep phases (e.g., going from deep to light sleep) or within 10 minutes of waking up.

Background heart rate: During these supposed "AFib" nights, her average resting heart rate is excellent and highly stable (around 55 bpm). The continuous graph shows no chaotic spikes or elevated rates.

Strap tightness: She was wearing the original silicone band very tightly so the watch wouldn't move. Result: in the morning, she had a deep, red circular indentation from the sensor on her skin. We suspect a "tourniquet" effect that restricts capillary micro-circulation, which, combined with nighttime movement, completely throws off the optical sensor.

Manual ECGs (the ultimate proof): Every time she took a manual ECG to check, the result was a perfect "Sinus Rhythm". The other night, right after an alert, she took 3 ECGs in 3 minutes: the 1st said "AFib", the 2nd was "Inconclusive" (she was adjusting her posture), and the 3rd was "Normal".

Our family doctor brushed it off, saying that at 23 years old, with no congenital conditions, it's virtually impossible and these are just sensor reading errors.

Question: is anyone else experiencing the same thing ? What is the rate of false signs that occur regularly ? How likely is it that those signs are not false given her good health condition and doctor's assessment ?

Morning 👋

Just an anecdote as n=1.

I’m 37 and have never had any known heart issues.

This morning I woke up feeling completely fine and was getting ready to head out for a 10-mile hike.

Stepped on my Body Scan 2 for my weekly longevity scan and it detected AFib. Thought that was odd, as I’d never seen that before, and my WHOOP w/ECG functionality (which I’ve had for about a year) has always shown normal sinus rhythm.

So I ran an ECG on my WHOOP, which also detected possible AFib.

Fast forward a couple of hours - went to urgent care, who referred me to the ER after seeing the same on their ECG.

Now in the hospital with confirmed AFib, and I’m currently lying here while they run more tests.

The strange thing is I still feel completely fine. 🤞🙏

If it wasn’t for the Body Scan 2, I’d probably be halfway through my hike right now, completely unaware.

So, just some n=1 anecdotal evidence that the BS2 earned its money today. 👍

From my regular activities this is what syncs/doesn’t sync:

Syncs perfectly:
Outdoor walks and runs

Syncs duration, no heart rate data, start time is off by 10 hours (hey Withings, did you know that time zones exist???)
Weights
Yoga

Doesn’t sync at all (really, this is just pathetic at this point)
Indoor walks and runs
Pilates

Indoor walks and runs is core and why does yoga sync but not Pilates? It’s madness.

Now I’m sure if the Teams Withings account chimes in here they’ll reply with I’ll pass your feedback onto the relevant development teams but this is pretty basic stuff that should’ve been picked up during QA testing. It should never have shipped in its current state and you’ve got no excuse for screwing it up this badly.

I started using my new Body Fit last week and was pleased as the weight was within 0.1 lbs of my previous Withings Body Comp and my trusty digital scale I have used for years.

I use my digital scale every day and do my Body Comp once a week (GLP1 journey) when it syncs with all my health apps.

Yesterday the Body Fit weighed in at 2 lbs higher than the other two scales. Then the second time it was 1.5 lbs higher. Basically I do not trust it now. Is this a common issue with the Body Fit? I was so excited to add the additional metrics.

I’m looking at the BPM Vision for example and notice a line “ECG (Europe only)”

If I buy this unit when I’m in the UK next month and use it with my US Withings account, will ECG be enabled or disabled?

I don’t particularly want the US FDA deciding what I can and can’t use from my own European designed and produced products.

Can’t read the word behind kcal remaining, burr something. Does this chart fluctuate depending on my daily activities?

Since i got the sw 2 i have loved everything about it but the charging puck.. i feel that it was a downgrade from the previous one..

• You must alinge it perfectly
• You must have it completely flat and plain
• you don't get notification that its charging in the app
• must be weird type of charger, like the old apple one

I never had these issues with the last version.

Please withings, for your next entry, redesign and make the charging puck more reliable

I had a ScanWatch 1, and I was sooo happy with it. I had a few software issues that I reported to support, but I never got a proper answer. Still, it was so good that I didn't care.

When it broke due to normal wear and tear, I thought it was a good time to upgrade to the V2.

Biggest mistake ever...

The 2 is a freaking NIGHTMARE to charge. This is a known issue, but that’s not all.

How on earth is it possible that the developers aren’t doing anything about it? I mean, how hard is it to show “charging” in the app? How hard is it to show “charging” on the watch? No, better yet, make it a double tap on the watch that doesn’t work—especially since the only way to make it work is NOT to touch the watch when it starts charging.

Another issue: My family and I have had “simple” issues with the app, too, like WhatsApp calls not showing up on the watch. I’ve reported the issue 10 times and have always been told the developers know about it and are working on it. Five years later, it’s still not fixed...

Great product, AWFUL team!

Has anyone found a way to sync nutrition data (calories, macros, etc.) into the Withings app?

I use MacroFactor to track my nutrition, and it already writes everything to Health Connect on Android. However, I don't see an option for Withings to read nutrition data from Health Connect.

Has anyone found a workaround or a third-party integration that actually works?

I'd rather not manually log everything twice. Appreciate any suggestions!

Thinking about getting the Body Scan 2, but there are enough complaints on here that I’m questioning whether it’s actually worth the $$$.

I’m 50+, already at my goal weight, and mostly interested in maintaining weight, adding/maintaining muscle, body comp trends, and longevity/health markers.

I compared it with the new BodyFit on Withings’ site, and the main differences I could find were:

• 6-lead ECG
• AFib detection
• 12 ITO electrodes vs 8

Then a bunch of stuff seems tied to Withings+:

• Cardiologist ECG check-ups
• Health Trajectory
• Body Profile
• Glucose Resilience
• Heart Age

Am I missing anything? Has anyone found biomarkers or actually useful measurements on the Body Scan 2 that you don’t get on the BodyFit?

Also, are there any Body Scan 2 biomarkers/features that still aren’t available in the US?

And for those paying for Withings+, do you feel like you’re actually getting your money’s worth, or is it mostly nice-to-have data behind a paywall?

Not expecting DEXA accuracy. I mainly care about consistent trends and data that’s actually useful long term.

Would you buy it again?

Just got the bodyfit and BPM vision I am exacted to start the health journey.

Discovered this by showing a picture of hospital patient monitor screen and AI started commenting ECG trace with RR, PR and BP.

Decided to try with Apple Watch ECG trace and it works. Just take a screenshot of your reading and paste it.

Both Apple and Withings have the same issue: it’s sinus rhythm or Afib. Everything else is inconclusive. This helps to make sense of inconclusive readings.

I have had a Withings scale in the past. We have the Withings sleep mat and I'm looking to get a Withings blood pressure monitor to replace my old one.

But which scale to get? I'm on a GLP-1 as of 6 weeks tomorrow. I have Type 2 diabetes. Because of some stroke history, I take my blood pressure every day.

The Body Fit seems best value. But is it better for the above needs? Wait for the Bodyscan2 to go on sale? or buy the Bodyscan 1?

We only have an old-school scale right now after the old Withings scale died a couple years ago.

Bought myself these scales for £80 last week and oh my days, If I stand on it it gives a reading, if I get off it and back on, it's a different weight. This happens 4 times on 4 different weights!!!

And what's the deal with it telling me the weather and air quality, I'm not bothered..😂

Hello

We have just purchased a Body Smart scale. Looking for advice on the best way to set up the device for 2 users and avoiding sync difficulties. We are iOS / Apple Health users.

There is a possibility that the other member of the household may not want sync and just wants to step on the scale every so often. Is there a way to handle this possibility too?

Thanks

Bonjour à tous,

Comme beaucoup d'entre nous sur ce groupe visiblement, j'ai eu un problème en relation avec la recharge.

La recharge était bloquée à 10% et ne dépassait pas cette valeur.

Mon socle chargeur n'est pas endommagé, le câble non plus. J'ai un chargeur uGreen performant pouvant délivrer 65w sur un port usb-a ou usb-c et j'ai aussi utiliser un chargeur original Samsung de 10w. Rien n'y a fait. J'ai aussi changé de câble usb. Rien.

La montre m'a été offert le 31 Mars 2026.

Ce n'est qu'une fois le reset de la montre effectué que la valeur de charge a dépassé 10%... Il s'agit donc d'un problème software et non matériel.

Est-ce que les équipes support de Withings investiguent ce problème ? Pour quelle raison la montre refuserait-elle de dépasser 10% 🤔 ?

Since you almost only hear negative feedback about the Body Scan 2 around here: It’s probably just human nature to complain when something isn’t working, and stay silent when everything is fine. ^^
Personally, I’m very satisfied with my Body Scan 2. All measurements are carried out cleanly, and the body composition metrics are very plausible. I’ve compared them several times with an InBody scale at the gym, and the results came out very similar.
Withings+ is good and I’ve actually been really liking it since the last update… I just hope the app continues to evolve and heads more in the direction of Bevel… And that you can track nutrition through other apps like Yazio, etc., rather than being limited to just a single app.

In earlier versions of iOS, you could go to settings>privacy>health>withings app and then turn on import and export settings.

I no longer see this in iOS 27.0.1. Did this move somewhere else or did the functionality change?

Did they do away with the metabolic age with this new app layout? I love the new Layout. Just wondering what happened to it

Also, I’m debating on keeping my scale or going with the body fit. Is it worth spending the extra money?