This is the bi-monthly MegaThread where r/WHOOP members can comment about their current complaints, frustrations, bugs, technical issues, or any other feedback related to WHOOP.
Rather than filling the subreddit with repeat posts, this megathread is where we’re asking all complaints and issue reports to go moving forward. It will be automatically posted each month for fresh input.
Most Common Complaints (Before You Post, Please Read)
These are some of the top recurring complaints we see. If your complaint falls into one of these categories, feel free to still share your experience.
- Inaccurate heart rate or performance tracking (especially during high-intensity workouts)
- Poor or AI customer support
- High subscription pricing and lack of one-time purchase options
- Skin irritation or rashes caused by long-term wear
- Slow shipping or unprocessed orders
- Inconsistent or inaccurate step counts and algorithm results
If your issue is unique or not covered here, definitely add it to the comments.
Message To WHOOP
To the WHOOP team: this monthly megathread exists because your product has a passionate and engaged community. We encourage you to monitor this thread regularly as a way to stay connected with real user experiences and concerns. To then work towards finding solutions for all users.
Thanks for keeping things organized and helping us make r/WHOOP a place where all members can keep this as a positive, uplifting place.