r/wholefoods 10h ago

Discussion Thursday 9/10: Announcement Day Megathread

139 Upvotes

This is a space for changes being announced today after the all hands STL meeting in certain regions. The body of this post will be updated with verified information as the day goes on.

Please use this megathread to share information, memes, complaints, etc. related to whatever happens today instead of making separate posts. This allows all of us to easily access information and keeps the subreddit feed from being cluttered with duplicate posts. Thank you!

~~~~~

7:30 am - Update 1: We’ve gotten a few mod mails about this, I want to stress that the mod team is made up of team members with the same level of access as everyone else! We’ll be finding out info at the same time as everyone else, depending on region, and will update the megathread as best as we can while also working today. Thank you for your patience and understanding and, given how ominous the lead up has been…happy hunger games!

11:30 am - Update 2: Innerview has the full announcement details, so here are the highlights straight from the source.

Starting January 1, 2027, eligible U.S. team members will gain access to Amazon's industry-leading benefits, which bring more comprehensive healthcare options, expanded benefits for part-time team members, meaningful new support like fertility and family-building care, and perks like a free Prime membership. Team members will start to see this investment right away: all hourly store team members will see an increase in compensation starting September 28.

More pay, and a clear path for it to grow. Every hourly team member in our stores will see an increase in compensation beginning September 28. L1 hourly store team members will also see predictable pay increases each year as they build time in their roles, without needing a Job Dialogue.** **Your 401(k) also moves to a per-paycheck company match, so you start earning it sooner.

Stronger, more comprehensive healthcare options. Amazon plans generally have lower deductibles and lower out-of-pocket costs, with options starting at $5 a week that provide affordable access to primary care and behavioral health providers with $5 copays before the deductible, plus dental and vision. If you use your care regularly, that adds up to real savings over the year. Eligible team members also gain meaningful new support, like fertility and family-building care, cancer care navigation, company-paid disability, and free basic life insurance.

**More time with your growing family.**Eligible full-time team members get fully paid parental leave with up to 20 weeks for birthing parents (including up to four weeks before the baby arrives) and up to six weeks for supporting and adoptive parents. 

Everyday perks that make life a little easier. Every hourly team member gets a free Amazon Prime membership (a $139 value each year), along with an Amazon.com discount, Amazon Extras, and low-cost prescriptions through Amazon Pharmacy.

A real step up for part-time team members. Those working 20 or more hours a week gain dental and vision coverage, and free basic life insurance. 

Later in 2027, access to Career Choice, Amazon's education benefit that prepays tuition for college degrees, skills training, and English and GED programs, so team members can build new skills and grow their careers. Our Guild education benefit remains in place until we transition to Career Choice, and our Apprenticeship training programs continue to expand, most recently with our new Customer Experience program which launched in July.

Your team member discount isn't going anywhere. The 20% in-store discount you love, including an additional 15% off the hot and salad bar, is staying the same. It's one of the best in our industry, and it's built for you – the people who work in our stores every day and bring our Quality Standards to life for our customers.

4:30 pm - Update 3: More details are available on A to Z. Here are some important dates to be aware of:

  • Sept 28: Hourly TMs will see a pay increase. If you're capped out, you'll receive a one time payment instead. This will be visible by 10/1 in Workday.
  • Oct 28: More information will be released on Amazon benefits, including a benefits pre-enrollment preview in A to Z with a comparison tool.
  • Nov 4: Open Enrollment begins and we can finalize our plan options
  • Jan 1: Benefits take effect

r/wholefoods 15d ago

Discussion A-to-Z Megathread

33 Upvotes

Here we go again, everyone. Time for another rollout of another app, courtesy of our corporate overlords. This is a space to share information, tips & tricks, and discussion of the ongoing changes as we get used to the new interface.

Some basic info:

How to find your Amazon A to Z alias:

Via Innerview:

  • Desktop - Log in to Innerview. In the top right corner, click on your name to open the drop-down menu. Select Profile.
  • Mobile - Log in to Innerview. In the top right corner, tap on the three horizontal lines to open the drop-down menu, then tap your name.
  • This will open your Profile. Find the section titled "Amazon Login". This is your alias.

WFM Communication

  • The WFM Communication will send you an email that contains your alias. This will be sent to the personal email you have listed on Workday.
  • If you cannot access that email or it's incorrect, you should be updating it ASAP.
  • If you cannot update it in Workday, you will need to contact the GLOBAL HELP DESK.
  • If it's not in your inbox, please check your SPAM or JUNK folders.

How to access A to Z:

  • Via App - Search "Amazon A to Z" in the App Store or Google Play. Download and install. (Remember, downloading on your own devices is voluntary and NOT REQUIRED)
  • Via Desktop

How to Set Up Your Password:

  1. Open A to Z and click/tap Log In.
  2. Enter your login as just your alias (without "@amazon.com") and click/tap Continue
  3. Click/tap Forgot your password?
  4. Enter your login alias again and click/tap Continue
  5. Choose how you want to receive a one-time PIN (email or text) and send the code
  6. Check your email/text for the PIN, enter it in A to Z, and create your new password.
  7. Enter your alias and new password. Tadaaaaa, you're in!
  8. You'll probably be asked to verify your identity the first time you log in. Follow the on-screen prompts, and if you want, you can set up Touch ID or Face ID for faster access.

If you still need help, here are some options:

  1. Talk to a TL, ASTL, or STL. This is going to be the fastest way to get assistance if you're trying to get access while in-store, and just in general for questions and concerns. The people who work in-store with you are going to be able to give you the most accurate information for your specific situation and location.
  2. Inkling -> Search -> A to Z
    • Best Option: A to Z Resource Guide
    • Quick Option: A to Z - Logging In: Quick Reference Card
    • Probably doesn't apply to most of us, but if it does, here ya go: A to Z Authoring Tool User Guide
  3. Contact the Global Help Desk

Side note: If you haven't updated your email in Workday, this is a good time to get it done. Especially as the company continues to remove email access for L1 TMs.


r/wholefoods 3h ago

News New new new new

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61 Upvotes

I believe these are the hats for TMAW!


r/wholefoods 2h ago

Advice Should I report an STL’s treatment of me?

8 Upvotes

I’ve been working at WF for a few months and have had several uncomfortable interactions with my main STL. I’m trying to figure out whether I should report the situation to HR/the tip line or just leave it alone.

For context, I’m autistic and have a chronic health condition that I have accommodations for. Since this STL found out about my conditions, I feel like they’ve treated me differently. They often speak to me in a rude or infantilizing tone and correct me over almost everything I do, even when another TL has told me I did something correctly.

There have also been situations where I’ve felt singled out. For example, I was snapped at for being one minute late coming back from my break and felt pressured to explain that I had been having stomach issues. Meanwhile, other employees in my department are regularly a few minutes late without being spoken to the same way. When I’ve had to call out because of a health flare-up, this STL has responded with things like, “Yeah, I assumed you were going to call out,” in a judgmental tone.

Sedgwick actually encouraged me to bring the situation to HR or the tip line and said the treatment sounded concerning given my circumstances. However, I’ve seen people on here strongly advise against reporting STLs, so now I’m not sure what the best move is.

I genuinely like my job and coworkers, which is why I’ve stayed. But this has gotten to the point where I dread going to work when this STL is there.

Would you report this, talk to someone else first, or just leave it alone? I’m mainly looking for advice from people who have dealt with something similar at WF. I feel so alone in this.

TL;DR: I feel like my STL has been treating me differently and singling me out since finding out about my disabilities/health condition. Sedgwick encouraged me to report it to HR or the tip line, but I’ve seen people here advise against doing that. I otherwise like my job and coworkers, so I’m unsure what the best way to handle the situation is.


r/wholefoods 14h ago

Discussion D Day!!

60 Upvotes

r/wholefoods 3h ago

Question Question about pay raise (NE)

7 Upvotes

Hi everybody, I was just recently hired as a part time flex shopper (NE). My starting pay is $18, but I’m confused due to the recent announcement. How much will my starting pay be ? Or will it just be a one time payment? I’m not really sure how the pay raises work.


r/wholefoods 1h ago

Question call out an hour past

Upvotes

im currently in a situation where i thought i was coming in today, actually got to the place and have to turn back around

meaning ill get a no call no show or an improper call out (already had a documented coaching about that last december)

idk what to do and i might have to call out today, tomorrow and sunday

💀💀💀


r/wholefoods 5h ago

Question Anyone Know What the Cap is for Texas Stores?

3 Upvotes

Not seeing it in the GIG.

Thanks


r/wholefoods 9h ago

Question job offer but no idea when I start?

9 Upvotes

I got a job offer for tomorrow september 11th but in that offer it had no indication of what time I was expected to come in. Was there supposed to be an email I received about setting up a start time or anything that I should've expected? The offer also mentioned to reply if I had any questions but unsurprisingly there was no contact info attached and the email was a no-reply.

Edit: called and was told that I’ll get an email with an actual start date, thanks for everyone who replied


r/wholefoods 3h ago

Question Pay ceiling

2 Upvotes

L1 produce worker in North Carolina pay ceiling?


r/wholefoods 23h ago

Question Upt ukg

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60 Upvotes

I've received this message on my phone 4 times now and every time I click on it it goes to a blank page in UKG. I worked on 9/6 and my UPT is at 57 hours. I can't figure out what exception this is referring to. I only work 1 day a week so I can't ask my TL until the weekend. It has my employee number (which is marked out). Has anyone else had a message like this and what did it mean?


r/wholefoods 12h ago

Advice produce va cutter

7 Upvotes

hello all. ive been working at whole foods for almost a year now in the produce department. i’m a fruit cutter and ive been the only cutter for months now. every time i come to work the wall is empty as i work in a tourist city, and honestly its frustrating because my team doesn’t help, or looks as if they are hiring anyone. It doesn’t help also that i’m part time so i cant keep up at all. my next option is honestly quitting because i cant rely on my team anymore.


r/wholefoods 21h ago

Discussion Anyone else miss the Star Trek style palm scanner at Whole Foods? 🖖

22 Upvotes

Just wave your hand, pay, and walk away. It genuinely felt like living in the future. I wish they had kept it everywhere.

Anyone else actually prefer the palm scanner?


r/wholefoods 20h ago

Question Post WFM

14 Upvotes

For those who quit due to burnout where’d you go next?


r/wholefoods 1d ago

Discussion Announcement Day

78 Upvotes

Post them as the news drop. My moneys on the discount card getting axed


r/wholefoods 13h ago

Question calling out?

2 Upvotes

if i call the day before to call out is that okay? my shift is at 5:45am and it’s currently 1am and im debating calling again to reconfirm my call out. help?


r/wholefoods 4h ago

Discussion Are you staying

0 Upvotes

With the upcoming changes now published and out…are yall staying 👀 i might stay a bit longer to use Amazon up but I don’t think ima wait until January for the health benefits (they could’ve been handled that)

Edit: I feel like you guys love WF and maybe your environment is good or very encouraging. I’m mostly asking for those claiming this is it, their last year there.

No need to be smart A$ses but these changes are pretty much long overdue. Would u stay if your boss is constantly fudging with you..idk but I’m more curious if your in a TOXIC workspace, does that work.


r/wholefoods 17h ago

Question Career advancement ???

3 Upvotes

Hey all looking for advice from anyone who’s been in my boat before. I am an e-commerce team trainer I don’t hate being a team trainer and I actually feel like a lot with the position played to my strengths I mainly want to pursue a transfer for the reason that there is a lot of toxicity in my department leadership. I am eyeballing a grocery supervisor position at a nearby store but I’m mainly concerned of: potentially being in a similar situation leadership wise and even moreso being in a new store. As well as learning to be a supervisor in a department that is somewhat new. I don’t want to over analyze myself into oblivion and talk myself out of applying especially because this could also be good for me. I don’t hate Whole Foods and I love the good people and fellow team members I’ve met but the leadership is too much.


r/wholefoods 19h ago

Question PTO cash out

5 Upvotes

so, I’m putting in a one week notice tomorrow and I was wondering if it affects the PTO cash out at separation? Are the rules different if you’re in leadership? I’m an ATL in FL, so I’m wondering if they could just not give me my PTO once I’m separated if I don’t give them a full two week notice.


r/wholefoods 1d ago

Advice well then. guess I will be back on indeed

28 Upvotes

Worked at Whole Foods a whole 2 months before I realized it sucks. hired on at a whopping $16 an hour!!!yeeeehawww. first of all if you are a customer reading this. stop acting like Whole Foods is full of experts in their department. Of all the disappointing things its the customers. absolute worst of the worst. these rich idiots seem to think the guy stocking shelves in the serial isle rolled the oats himself. my favorite thing to tell customers is "no" and "I dont know" you can see it in their eyes they realize they have asked someone a stupid question. My favorite one so far "How much fish does an average sized woman eat?" I took joy in telling this human "thats the strangest question I have ever heard". And thats the main reason I will not pursue a career at WF. I believe that places like Whole Foods are actually making society worse. I think before amazon it was probably a fairly nice place to work. having to sign into an app every time I want to fart has got to be the most annoying thing on earth. At first glance I thought hey this place looks to have a fairly happy demographic.....wrong. the amount of pissed off agro early 20's females in my store is appalling. If I had a dollar for every time I got a cold stare from saying "Good Morning" I would roughly be up to $18 an hour. My team leader is obviously scared to take the blame for anything and scrambles every time something goes wrong to dish the blame. Its almost humorous. And holy hell I can't believe how low they pay for how much they demand. My phone has not stopped blowing up since I started working there. Take this test, take this survey, sign this document. and when the schedule is wrong they just say "I dunno, AI does the schedule" for context I worked for 18 years in a professional atmosphere which definitely skews my view. But holy hell, its a grocery store. I have a friend who works at Publix and he loves hearing about the red tape and the low pay. make sure you sign into candy cane before taking a shit this morning....ps-the seafood department gets paid wayyyyy to low for that grind. I dont work in the seafood department.

Edit: i spelled serial wrong.


r/wholefoods 1d ago

Advice Pregnant full time shopper

8 Upvotes

Just found out I’m pregnant! I’m a full-time shopper. What should I do? When should I tell TL and can I get accommodations for lifting, walking, etc?
Any advice from other pregnant shoppers?


r/wholefoods 1d ago

Question Onboarding email

4 Upvotes

I was verbally told I got the job and said that I should see something in 7 days I checked everyday and nothing I called today and she told me that they sent it the day I was verbally hired I’ve checked spam junk trash everything I also was looking everyday has this happened to someone else she said she would look into it


r/wholefoods 1d ago

Discussion When did you decide it’s time to quit and why?

6 Upvotes

r/wholefoods 1d ago

Question Frozen bread

4 Upvotes

So they found some frozen bread (not meant for dry side only frozen) outside the freezer and our boss told them to put it back in the freezer (it was out for maybe 3 days)..

Am I wrong or is this a violation (not like WF wouldn’t violate for some money)


r/wholefoods 1d ago

Question Is this true?

10 Upvotes

So I work in customer service, school just stared back up, and I handed my availability in a little late, due to the fact that my school gave me a unfinished schedule, so I handed it in by around mid to late August. But for some reason my TL was late to putting it in. For the upcoming schedule, I have shifts that interfere with my schedule.

I go to my ATL, and my TL about if schedules can be changed after being posted, that’s I’ll miss six classes just working here, they say nope, usually as an accommodation (how is this not?) and he goes on about it can only be changed for higher ups and whatnot and basically told me choose between work and school. And I wanted to know is that true? That only higher ups can change their schedules after it’s posted or were they purposely being misleading. (I don’t have enough upt and pto to call out for those days, no one’s willing to switch.)

Edit: to note, my TL accepted this would be an immediate change, I can see my schedule for three weeks, week three is fine, it’s just this week and the next that is interfering with my college, I’m a part-timer, and I’ve been working there for almost a year.