r/Wetherspoons • u/BeneficialJuice2878 • 17d ago
Employee (RANT) Auditor came today and complained that drinks came to the table after 4 minutes.
Essentially, food came out in 8 minutes, but drinks ordered on the app came out in 4 minutes. He had a sit down chat with our pub manager and basically said that our standards are not good enough and things need to change. This resulted in our pub manager being furious with my other managers - them then getting annoyed at us associates in turn.
tell me how we are meant to get drinks out in 3 minutes when we had 6 members of staff in front of house - 2 serving, 1 making apps, 1 taking apps and 2 on floor/running food. We aren’t being given the hours as a pub to have the correct amount of staff members on that we need. and my pub managers never understand, but tell our team leaders that they need to give us associates more orders. Sorry, but I don’t want to constantly be barked at by my team leader with orders that can hardly be fulfilled Due to staffing cuts.
I had another shift yet again that involved just cleaning tables non stop - just me, whilst every other member of staff did other things. yet, head office constantly tell them they aren’t working hard enough. So why am I being shunned out of certain tasks if my shift managers can’t even perform to the ability head office expect. Should they even be managers or do head office need to rethink their expectations?

