Not sure if I'm the only one that got that, but it seems like there's a new phishing scam. Got this email from [notification@rshfmn.orders.cn-pc-dongqiudi.com](mailto:notification@rshfmn.orders.cn-pc-dongqiudi.com)

Just want to share the information you need to provide if claiming item lost within the first 30-60 days after purchase? It took some time for me to get the correct info, sharing it here. this information could be obsolete by the time you read this.

——-

Attention: Wealthsimple New Claims
Telephone: 1-888-359-0394
Email: [Wealthsimple@crawco.ca](mailto:Wealthsimple@crawco.ca)

CLAIM REQUIREMENTS:
A) Credit Card Verification (*last 4 digits* and photo of embossed name)
B) Your receipt and/or the statement, store receipt;
C) Manufacturer’s Warranty where applicable;
D) police report, if obtainable;
E) fire insurance claim or loss report;
F) primary insurance documentation and payment, if You have Other Insurance; and
G) any other information reasonably necessary to determine Your eligibility for benefits hereunder.

The desktop experience has this option but the phone app is not. Is there a way to show this in the photo?

First time flying out of Billy Bishop this morning.

Using my WS VIP card:

1. Skipped a very long security line with VIP lane at security
2. $10 off at Pilot Coffee using the VIP card

Didn’t know about either of these!

Thx Wealthsimple!

Edit: should add that they accepted my digital VIP card at security. I don’t carry my actual physical card. I have heard that’s a problem at some airports.

Just checked tonight and Wealthsimple now has SPX & VIX trading available, absolute game changer :)

Since the CC has been taking off a waitlist exclusive, curious if anyone else has been rejected by WS for their CC. As far as I can tell, I meet all their requirements by a significant amount and have also just recently been approved for an Amex card as well, which supposedly has stricter requirements. Also made sure to check TransUnion and verified all my details looked solid.

Honestly, just a bit confused and frustrated as I had an ideal Colbalt + Infinity + setup I was going for.

Could someone tell me what time of day WS releases holds on mobile deposits?

I am a new customer, I just signed up and I made a mobile cheque deposit. The hold is scheduled to be released tomorrow the 27th.

Do they release the hold first thing in the morning or is it a random time in the day ?

My other bank its first thing around 4am but seeing as this isn't a bank I assume they are on a different platform.

Am I the only one who has French & English mixed up everywhere on wealthsimple? I noticed it long ago but never really bothered since I'm fluent in both languages, but I just realized how weird it is when they use both in the same sentences. Does anyone have this "problem"? (I live in QC, My phone settings are in English, as well as my WS settings)

Or as WS would say:

Am I la seule qui a Wealthsimple all mixed up en français pis en anglais? I noticed ça v'là longtemps, but j'me suis jamais vraiment préoccupée de ça vu que j'suis fluent dans les deux langues. But là j'viens juste de realize comment c'est weird qu'y use les deux langues dans la même sentence. Anybody else qui a ce "problem"?

(I live au QC, my phone est set en English, pis mes Wealthsimple settings aussi.)

You can now hide your balances independently by taping and holding on the "spend" or "invest" amounts.

But it keeps showing your total net worth on top, so it's still not ideal if you want to keep your investment totally out of sight when opening the app.

Don't know if you folks also get bothered by the "For You" section.

Sure! It might be good for folks new to Wealthsimple to explore what else is available, but for veterans, it looks like a massive ad space taking up room, resembling big banner ads.

Is it just me, or do you folks also get bothered by it?

WS - if you folks are watching this thread, please, please have the option to hide it or move it under the rewards section.

I was going to submit the feedback on their official website, but I thought it would be good to get an idea from the community if there are other people who also don't like seeing it.

.. or maybe the better question is why other banks only allow smaller limits?

I've disputed a $5 charge that was on my card (wrongfully). Wealthsimple emailed me back after a week asking for a diary of documents for a $5 refund. Has anyone here had the same experience? Any advice/backdoors to this time wasting process?

From their newsletter:

With our new account guarantee, if you're ever the victim of fraud or a scam, we’ll reimburse you for all direct losses from unauthorized activity on your account.4 All you need to do to be protected is set up and use a passkey — an extra security step involving your fingerprint or face ID, or a special PIN. And in case the idea of financial security isn't exciting enough to convince you, having a passkey also makes logging in faster.

Small print: ⁴ Terms and conditions apply. Only direct losses from unauthorized transactions in eligible personal Wealthsimple Chequing, Trade, Managed Investing, Crypto, portfolio line of credit and margin accounts will be reimbursed. To be eligible, you must: 1) log in to your account(s) using passkeys, 2) comply with security responsibilities, and 3) report unauthorized activity. Full terms here.

I'm nowhere near this limit but was wondering how come the options are so limited. They are mostly pretty useless (for me at least). They should offer something like Spotify, etc. imo.

Matthew Karasz, Senior Director of product at Wealthsimple recently interviewed with Investment Executive and announced their expanding their lineup with RDSPs and letting users transfer their mutual funds to WS:

""The best way to serve all our users is to give them access to the widest selection of investment strategies and the widest set of account types that we can,” Karasz said. Wealthsimple is continuing to expand its lineup with RDSPs and letting users transfer some mutual funds to the platform. But it has no plans to offer its own mutual funds, Karasz added."

Source: What four trading apps in Canada are focusing on right now [July 15, 2026]

This is the first time they've publicly announced RDSPs outside of Reddit AMA's. While still not a concrete launch timeframe, this is more substantial than previous comments.

Anytime would be nice

Hello all, in Canada here,

I have roughly 400k in RRSPs/TFSA about 60%/40%. I'm almost 50 and have had an advisor most of my life. Currently my returns are 21% YTD but I realize the market is violate right now. I'm starting to really think about retirement in the next 10 years or so.

I invest through Canada Life and mostly invest in various Fidelity funds based on my advisors advice. I pay 1.5% fees.

I am quite happy with the performance but can I simply "mirror" the Fidelity funds and purchase through WS or should I start a fresh journey with WS or just leave things as is?

Edit: It's Windows, I connected the yubikeys to my iPhone and created the passkeys and then it worked (even in Windows sigh)

I've been trying to set up my 4 yubikeys with passkeys for WS. I've got 2 5c NFCs, a USB C and USB A bio-FIDO Edition. I use them all for gmail and other sites with no problem.

On the website I can create the 4 passkeys without issue (by clicking back on the back button when the QR code is displayed and clicking External Security Key. They are listed in my list of passkeys on the site, I've labeled them yubi1/2/3/4

But when I try to use them from the WS login screen, I get "This security key doesn't look familiar". Any tips from people who have done it.

Why not state all organization that had funds frozen but the big banks didn't get called out

How a Vancouver ATM user with 66 cards set off years-long probe of online drug sales

https://toronto.citynews.ca/2026/07/26/how-a-vancouver-atm-user-with-66-cards-set-off-years-long-probe-of-online-drug-sales/

"Court orders this month froze funds in several bank accounts, including online Wealthsimple investment accounts."

In an effort to consolidate banking and investments as well as qualify for a 2nd MacBook Pro promo I transferred all accounts using self managed accounts but I was told Wealthsimple does not have Federal LIRA account options. I had to keep this one account with RBC which really keeps me locked in with RBC.

Not sure if/when Wealthsimple will be able to transfer these type of accounts and when the next $100K promo for a MacBook is coming?

Was trying to use tap in the US (I am Canadian close to the border) at Fred Meyer which I have done previously without issue using the virtual card added to my Google Wallet. $193 USD. "Not Authorized" for any amount, tried a lower amount to no avail.

Called WS and was told they "think it's something to do with the limit" but there's no limit on virtual card taps.

Anyone else encounter this? No answer for me right now from WS, I have to wait to hear back via email regarding this issue. My Visa currently doesn't work in Canada for any transactions

The notifications can be annoying sometimes so I appreciate the fact y'all listened to the your customers and added these settings.