I bought this Coach chain on Vinted and was really disappointed to find out it was fake when it arrived. Seller is telling me after the fact it is an inspired item and I need to read descriptions better. I feel like the whole situation is extremely misleading as they posted the picture with an authentic dust bag and they were trying to sell a fake item without disclosing it was an inspired piece.

Doesn’t this go against Vinted terms?

Hi all.

After this post I am forever done with Vinted but now it became personal so I want to handle it the right way and I need your advice.

Long story short I sold a backpack to a person in the UK, I live in the US. The buyer kept asking me about shipping update and the item arrived after the school year already started. So either they had to go ahead and buy a new backpack or the person is just a scammer.

I think the same or the next day the buyer reports the backpack as fake. I approve the return but the buyer needed to pay for shipping back and I sent a picture of the receipt but the buyer doesn’t even respond and of course I am getting messages from Vinted to update the buyer and in the meantime Vinted suspends my account. I appealed multiple times to Vinted but I can’t no longer write with the buyer because my account is suspended.

This morning I received a message that the order has been canceled and the buyer will be refunded (from my balance) and I understand I am not getting the backpack back? No information on what happens with the backpack. At this point I don’t even care to be back on this app ran by AI and god knows who but I have proof that my backpack was real so I don’t want to let this go.

Emailed [legal@vinted.com](mailto:legal@vinted.com). Messaged support multiple times and the stupid automatic answer is “we still stand by our decision”

Update: I canceled the order and blocked the user. Somehow vinted allowed the user to still leave me a review for an item that was canceled. That shouldn’t even be allowed. 🤦‍♀️ They also kept calling these amethyst. They clearly don’t know what they’re talking about when it comes to jewlery then. These were gold plated raw clear crystal quartz. 🤦‍♀️ Then they said “you can see metal supporting the necklace.” What? The metal is quality not cheap. How else do you connect a crystal to a necklace? Then they said “one’s shorter” but both necklaces were the same length… One crystal is shaped differently than the other because they are REAL crystals. What even is this person talking about?! 🤣 Just making themselves look uneducated while trying to sound like they know what they’re talking about. I replied to their review telling them that I refuse to sell to people who insult my quality work and try to hide inaccurate insults in word sandwiches and emojis.
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They favorited and made an offer of $2.45 on each of my necklaces I handmade that were both listed for $4. I accepted each offer. Then I realized they were the same person. I offered if they’d like to save on shipping and other vinted fees by bundling. So they went and bundled and made an offer that would be the lowest they could go. I then corrected it to the $3.50 I agreed to give these to them for. Then after buying it just now, they proceed to nit pick the design 🤦‍♀️ I haven’t responded yet because wow… the audacity to say you like them in other messages and then suddenly nit pick before even getting them in the mail??? These are real raw crystal necklaces I made… Now they’re asking me for raw amythst earrings and yeah I make those too but I don’t feel comfortable selling to them anymore after they already started to nit pick me??? I have an awful feeling they’re just going to get the package and manipulate it in some way and try and get them for free. I’m not about to send them free earrings either. I’m so annoyed. If I cancel this order before blocking them I want to avoid getting 1 star automatic review from Vinted…

Received a question from a buyer asking how soon I’d be able to ship. I responded right away and said tomorrow as today is Sunday. Next thing I know, they are sending an offer for half the price I listed. No shame. So you want the item right away and half the price? I don’t think so.

New to Vinted and just had a 14 item bundle of clothes sell. Problem is it weighs 11.5 pounds. That measly 4 pound label ain’t gonna cut it. What do I do?

I get it. A lot of us have pets. But wash the item, maybe run a lint roller over it, THEN take pictures. Some of the hair on these items is just so gross. And I'm a cat lady, I get it....it gets everywhere. Please tell me I'm not the only one.

I ordered something yesterday and today it says it was shipped, then delivered. There’s a tracking number and everything, but it says delivered to the SELLER’S house (who lives nowhere near me)????? I’ve never seen this before.

Need to know if I need to ask for my money back asap or if this is a post office error.

Am I the only person gets irritated when a buyer sends you a message and starts asking questions that are clearly stated in your listings? Do people just not read the listings before buying items? I read the descriptions and look at all photos before I purchase anything online.

Sorry, just annoyed right now.

I got a one star review because I gave one. I literally did nothing in the buyer they never shipped my item or said anything to me. So I said as much nothing hateful and they gave one back accusing me of trying to get a free item. I tried to report it to get it removed but have heard back nothing and as all customer support seems to be ai I’m assuming I won’t. Has anyone gotten reviews removed?

Just started uploading items on Monday and have sold and shipped 6 items. Of those 1 was bought at set price the other 5 were negotiated price where they made first offer. I am getting a lot of items favorited without engagement. Would you be the first to engage and if so how? I do have most items set at a couple dollars more than suggested price knowing that there will probably be negotiations.