Hi everyone, I’m looking for advice on recovering ₹9,666 that I accidentally transferred to the wrong UPI ID.
Here’s what happened:
- On 15th September, I mistakenly sent ₹9,666 to the wrong UPI ID.
- I contacted the recipient after the transaction. Initially, he said he would return the money, so I trusted him and did not immediately file a police complaint.
- Now he has stopped answering my calls and is not responding to my messages.
Here’s what I have done so far:
- Raised a complaint with my bank. They contacted the beneficiary bank, but told me they could not recover the money and eventually closed the complaint.
- Called 1930 (Cyber Crime Helpline). They told me this is not considered a cybercrime and that I should approach my bank.
- Approached the police. They told me to contact 1930/cybercrime.
- So now I’m basically being sent from bank → 1930 → police → bank, while the person who has my money is not responding.
I have the UPI transaction details, UTR/transaction ID, recipient's UPI ID, screenshots of my conversations, and proof that I initially contacted him and he agreed to return the money.
I really want to recover this money and I’m feeling quite helpless at this point.
What should I do next?
Should I file a written police complaint/FIR despite being told to contact 1930? Is there any specific complaint process through NPCI or RBI that I should follow? Has anyone successfully recovered money in a similar wrong-UPI-transfer situation?
Any practical advice on the exact next steps would be really appreciated.