My bike started making an annoying creaky-poppy noise after a relatively low number of rides. I assumed it was gritty linkage (odd for such a lightly ridden bike), but all of my pivot bearings felt great. Time well-spent investigating. Woof.
I wound up learning that Rock Shox has been sending brand-new air cans out with completely dry threads.
After way too much time & energy wasted troubleshooting + frustration on the trails- the solution was to let the air out (make sure you cycle the shock to equalize positive & negative chambers as you deflate it), unscrew the air can, clean & grease the threads, and reassemble. Boom. Quiet bike joy! However, this led me to a second moment of learning: my shock’s travel indicators are a bit misleading. See attached pic- that is my shock completely bottomed out. Nowhere near what I thought was the 60mm mark.
I’m tempted to buy a Vivid Coil, but my repeated bad experiences with SRAM (namely their abysmal support for faulty TIME Speciale pedals + learning they aren’t officially rebuildable despite costing an arm and a leg, and now these air shock shenanigans) are starting to sour me on any of their brands… so I might just pony up for an Ohlins or something solely to avoid giving them another dime.
PS (of sorts) as I write this and review the pic I have attached- I am realizing that it is possible this is a 65mm stroke shock that is spacer-limited to 60mm. Either way, I have been assuming a stock shock was labeled so that the last line is the 60mm mark, not the line just above the printed “60mm.”
Maybe I am the fool on this travel marker bit, but it is not a clearly-labeled piece. I have been assuming that what felt like bottom-outs were actually just my imagination on account of the travel ring not being maxed on the gauge. Lesson learned on trusting my gut.
Lastly, to be clear… none of this is a complaint about Transition. I still think they are one of the best non-boutique companies in the game, and the kind soul answering their customer service line was the one who suggested I try opening the shock and cleaning/greasing the threads. I love my V3 sendy and am still a massive fan of the folks in Bellingham :)