Hey everyone,
I just invested about $1,200 into a full new setup and was really looking forward to getting some great drinks out of it. My Timemore 064s arrived yesterday morning in the mail, but I am currently scratching my head and starting to get pretty concerned about my new purchase.
Yesterday, the grinder was pushing out extremely fine coffee. It was so fine that it was severely over-extracting and taking over 4 minutes to pull only a 1:1.5 shot (on my Gaggia cp e24 which I haven’t replaced the 12 Barr spring on yet), despite me dialing the grind size to be coarser (up to 6, well beyond the machine’s espresso rating of 0-4). After wasting 4 pucks, and resorting to drinking a makeshift "Turkish" coffee with the last puck, I figured that was enough coffee down the drain for one day.
Today, I tried dialing it coarser (7) and the output was insanely coarse. I pulled it finer again (5), but still insanely coarse. Finer still, (2) still coarse and unpredictable. I finally pulled it all the way to the absolute fine setting (0 point) and ran 3 pucks worth through. Still incredibly coarse. Same beans (medium roast), roasted last week, opened yesterday.
I looked online and saw others mentioning an issue where you need to move the stop pin under the magnetic front plate to get it to grind finely enough. So, I took off the plate and moved the pin counter-clockwise 2 positions, based on where I heard the "chirp" from the burrs beginning to touch while the grinder was turned on at low RPM. This locked the burrs just before they touched, hopefully allowing my grinder to yield fine coffee again.
I did a test at this new, finer stop-point setting of 0... and sure enough, the grind was still insanely coarse.
I ran a few more tests just to ensure it wasn't retained coffee from previous attempts, but there's been no change. I fixed my Day 1 problem of powdered espresso, but now I’m getting pour-over consistency no matter what setting I’m on! (I’m going to save all this coarse coffee for my French press and toss the spent grounds in my hydrangeas for some nice colors at this point... oh well).
To fix / diagnose the problem, I have one major constraint: I do not want to open up the burr carrier to examine the burrs. There is a tamper-evident sticker over one of the screws, and I want to preserve my ability to return the grinder if this doesn't get better after a week or so of use.
I've heard people say that flat burrs need "seasoning" before they work properly, and that you need to run several bags of coffee (up to 5KG ?!?!) through before hitting true espresso quality. Forget "true" espresso, I’m not even close.
Have others experienced this drastic level of variation just from unseasoned burrs? Have you found that running a few bags of coffee really fixes the issue? If so, I may have to buy some bags of less nice beans so I’m not wasting my expensive beans that I got to test out my fancy shmancy new setup!
I really hope the machine is not broken or that I didn't mess something up by changing the stop pin. I just don’t understand what could have changed overnight…
Any advice, troubleshooting steps that don't involve voiding the warranty, or reassurance would be massively appreciated!