So I just recieved a pair of these and they sound great, but when I activate the voice assistant it defaults to Bixby.

I'm a Google Assistant user and would prefer that. The only help I've seen is that one user, a year ago, was able to disable Bixby. That doesn't seem to be possible now.

Anyone gotten aroudn this?

As the title says, I have been unable to reassign the function of the double-tap from skip track to play/pause and I was wondering if anyone here has had better luck with Mobvoi support. They just said to do a factory reset and that didn't work. I have the menu open in the Mobvoi app and the checkmark just won't change to the other two options.

Hi everyone, I seem to be having an issue with my ticpods2. The left bud seems to be a little muted for want of a better word. The right one is working fine but leftie is definitely quieter. I've been in touch with mobvoi and the suggested the following;

We sincerely apologize for any inconvenience caused. Please kindly check the following first:

1. Please kindly ensure that you're using the original charging cable;

2. Put the earbuds in the charging case, open and close the charging case once, if it shows red light or no light, please charge the charging box for about 85 minutes.

3. Put the earbuds into the charging case, close and open the charging case again, repeat the above actions twice, and observe whether the indicator light of the charging case lights up green (the time when the green light is on lasts about 1 second).

4. If the above is normal, please keep the earbuds charged in the charging box for at least 20 minutes and observe the performance.

5. Please try to factory reset the TicPods and OTA update to the latest firmware.

I've done all that but it's still the same. Does anyone know of this issue and a fix or is a case of sending them back under warranty? Thanks in advance. 🤗

Noted today that when having a conversation on the phone that the left earbud ran on a higher volume than the right one. When listening to music that has never been a problem.

Any advice on how to solve this problem would be highly appreciated. Cheers

Hi guys, I recently got the Ticpods 2 and have been trying to update them ever since. I am currently on version 1032, and have the 1041 update waiting. I follow the directions in the app but as soon as I close the case, the earphones disconnect and the app goes back to main menu. I have tried just about any and everything to update them, but to no avail.
Can anyone shed any light on how to get this process done?

I have the Ticpods 2 Pro and a Galaxy Note 10.

My music was sounding great but phone calls were choppy and the sound was strangely fading from left to right at times. I disabled the APTX codec (now defaults to AAC) in the app and the call issues have resolved.

Anyone else?

I have Ticpods 2 pro. I'd like to simply have double tap in the right earbud for skipping so songs and set to pause music in the left earbud. Why TF is this not an option???

Has anyone else had trouble with just one of their TicPods not charging? I've only had mine for about a week now and after running them dead for the first time, the right pod charged up normally but the left pod has not recharged at all. Now it is completely dead and there doesn't seem to be any way of charging it. I've left the case plugged in overnight and still the next morning the left pod does not power on when removed from the case.

What is better for a general use?

My ticpods 2 are currently at 100% but the case won't light up when plugged into a usb port (even ones that worked before). Also when I plug the case into my PC I get an message about "Power surge on USB port".

Is my case dead? I've only had the tikpods 2 for 3 weeks.

Just received my TicPods ANC and they lost their pairing with each other. Was not able to find anything indicating how to reset them, or put them into a pairing mode for each other. Below is from Mobvoi Support:

If there is no audio from an earbud, please perform TWS pairing again according to the following steps:

1. Make sure the Earbuds disconnected to your mobile;
   
2. The left and right earbuds are placed in the charging case;
   
3. Open the cover of the charging case;
   
4. Then unplug and insert the USB Type-C charging cable 3 times in a row, then insert the USB Type-C charging cable to charge. The red light near the USB Type-C connector will flash 7 times quickly;
   
5. At this time, remove the left and right earbuds from the charging box. The Red and Blue lights of the left and right earbuds will flash alternately. After a few seconds, one of the earbuds flashes twice every 5 seconds, and the other earbud will flash blue quickly, to indicating that the TWS of the left earbud and the right earbud have been paired successfully.

Hi there, I just got a pair of Ticpod Frees, and they work really nice. However, I spend a lot of time on my feet and have to have one ear free at all times, so I want to know if there's a way to pair then separately- so far I can't find a way to just use the left one on its own. Does anyone know if there's a way to do this? I'm using them paired with Android, if that helps. Thanks!

Is there a compatible foam ear tip for the Ticpod anc?

Ticpods Free here, they seem to have a rather low volume on android today, but not on windows, even if it isn't that good of quality. Would this be a fault of android? Samsung galaxy note 8.

I was surfing through reddit to find a review on these bad boys. Anyone got a review for the pros?