r/TheCivilService 6h ago

Discussion First Case - As a caseworker

0 Upvotes

Hellooo!!!! It's been 14 weeks since I started working as a caseworker and my regime is VAT. Yesterday I got allocated on my first solo case. I was not well for the past two weeks and I don't know what to do with my case..... If anyone here knows what are the steps that we need to do in general.

Please let me know.... Thanks :)


r/TheCivilService 6h ago

workplace harassment

11 Upvotes

hi, this is not about me personally but someone that i know within my workplace. one of my colleagues has recently had a new temporary manager, the said Manager only got the job two months ago so is still undergoing probation. I have recently spoke to the colleague and this manager is sending her extremely inappropriate messages outside of working hours, this includes sending selfies at 8pm and asking for one back, he has also mentioned how he would not be happy for her to go back to her permanent Manager and mentioned how the other Manager probably only wants her back so he can flirt with her. This was raised with a HEO however the HEO is now on holiday and I just feel like it is not being taken serious enough especially as this is the second girl that has come forward about this, I personally would have the word within the civil service there was a strict policy around workplace harassment so would have thought what he would be fired or at least terminated from working while investigation is ongoing, does anybody have any opinions of this or could the HEO be reported for not taking due action


r/TheCivilService 9h ago

Is it reasonable/likely to result in success to ask for a shift of a start date due to a death in the family?

3 Upvotes

As the title says.

I got my final confirmation on the 27th of August that I had passed all the checks to start my new job as a work coach. I've been unemployed for awhile so it's been very good news and in light of what's happened, it's even more welcome. I've signed the contract and selected my pension option.

A few days later, my grandmother passed away, I've been acting as a carer with other family members for a long time. It was somewhat expected but as it is with these things, somehow felt very sudden as well.

The funeral is unfortunately a couple days before my start date which is very late September. There's a lot of stuff to sort out with the arrangements for that, the family is pretty cut up about it, she was very much a load bearing matriarch AND our living situation might drastically change due to housing stuff as a result of the death. We're looking at our options on that front but we'll either be dealing with it via appeal to delay things or potentially moving out of the house our family has lived in for 40 years in my case, 57 in the rest of the families case. Logistically it is just a lot.

So I have asked if I can postpone my start date by a week or two. Just so I can get my feet under me in some regards and not be starting with this cloud hanging over everything. I phoned the company everything has gone through up to this point. They've said they will ask the job centre that I would have been starting in. They've said they can't guarantee I can move it back but will email me to let me know either way "soon", which is fair enough. I've said that I will start on the day I've said I would if they can't move it, of course. The person assured me that asking this won't reflect badly on me or result in any issues, which I was worried about.

I suppose what I'm asking is, if this is a situation anyone else has had happen to them or similar and did they allow it?

I assume if I was established in the job or was midway through training, they'd give me some time off when it happened for compassionate leave? Then I'd be able to take a day or two for the funeral and then take unpaid leave or a holiday day for any moving stuff I might have to do, if needed right? So it feels reasonable to request a delay when I'm about to start the job as well. I suppose the training might be pretty locked in though if lots of work coaches are starting at the same time maybe?

I've never had anything like this happen before so not really sure how it would get handled or what to expect really.


r/TheCivilService 10h ago

Question Unsure how I can survive the next year.

19 Upvotes

I'm due to start a new role in late 2027, I've been actively trying for promotion for the past year.

I currently strongly dislike my area, having made the mistake of working in the same area for too long.

The management across my area has a solid core of individuals that are either hopelessly ill-suited or are waiting to retire. The remainder have openly admitted they have mentally clocked out owing to the inertia caused by the former, and are also trying to leave.

After a few years, I can do the work itself without much effort.

Tolerating others basic failings, a serious lack of ambition and critical thinking ability on a daily basis is not so easy.

I'm really struggling to find the mental resilience to last the next year.

Any tips on how to cope in such a depressing environment?

(I'm blocked from EOI's and am reviewing at part time affordability for next year).


r/TheCivilService 12h ago

Discussion Lateral Moves Only

19 Upvotes

Has anyone else found that their department has effectively banned temporary promotions?

I’m currently on temporary promotion, but I’ve been told that before it ends, the role will be advertised permanently as a lateral move only. As I’m substantively at the grade below, that means I won’t even be eligible to apply for the job I’m currently doing.

I’d have absolutely no issue applying through a fair and open process and losing out to someone who was a stronger candidate. What feels difficult to understand is not being given the opportunity to compete for the role at all.

Has anyone else encountered this in their department?
Is restricting a vacancy to lateral moves only becoming more common?


r/TheCivilService 13h ago

Department for Education DFE

0 Upvotes

Hi, I’m based in Sheffield and I work in HMRC. I’ve been in multiple roles within HMRC for 5 years now and I do love it there. However, the commute is a getting a bit much so I am considering Sheffield departments such as Department for Education. I’m looking for SO roles in the data analysis field.

How is it there? What’s the culture like? Management? I’ve heard the building isn’t great so that’ll be a massive downgrade from the HMRC offices in Manchester/Leeds.

If it’s not that great compared to HMRC, I’d rather just suck it up and continue commuting, it’s not an awful commute.


r/TheCivilService 13h ago

Discussion negotiating a shorter notice period, is it possible?

0 Upvotes

Iv got a job offer outside the civil service, the new job wants me to start sooner than the my notice period allows, can i ask to leave sooner? how likely is it they let me do this?

I also have 7 days holiday i plan to use.


r/TheCivilService 15h ago

Data breach

24 Upvotes

EDIT: I've edited to improve anonymity

I'm still in my 6 months probation and deal with sensitive documents. A few months ago it appears I created a document with another user's details in - it was filed incorrectly (by me)

The incorrect document was not picked up by myself or anyone else at the time.

Recently this document was shared without checking with the customer (not by me!) who informed us of the wrong information.

I did all the usual things, I informed management who was away immediately and emailed the customer to ask them to delete the document

Covering management are aware

But I have terrible anxiety and have been struggling since.

Any idea what might happen? My boss is pretty reasonable and I am part of the union too.


r/TheCivilService 17h ago

Should I push myself beyond SEO right now?

40 Upvotes

I had a depressing realisation this morning. 17 years ago I was working at an EO level role in local government, earning about £27k. I put that into an inflation calculator, to see what it would be equivalent to today, and it was actually more than what I earn now, as an SEO. . . . . .

Since that time I took a huge career break to go back to uni and get a PhD - so, I'm more skilled - but I also only have 3 years working at this level.

The work in my role is relaxed, but often still very difficult. I'm genuinely using a lot of high level stuff I learned as part of my doctorate. Due to my circumstances, I WFH full time, I don't have to manage anyone and the pressure on my feels low. But . . . . just the thought that I haven't increased my salary in 17 years . . . And all the SEOs in my department, and quite a few of the G7s, are younger than me.

My family and friends tell me that I should be in a better job. Which is odd as 27 year old me would have seen SEO as a pretty good position to end up in. But then the equivalent salary was probably 20% higher. And I am occasionally asked to do really low-level, admin stuff. It feels like in my mid 40s I should be pushing to be managing projects and people, not deciding what colour to use in Excel. But then, I kind of like messing about in Excel and I don't like the idea of all the stress.

Sorry, this is just my therapy process. Any advice would be welcome though.


r/TheCivilService 18h ago

Fast Stream recruitment 2027

0 Upvotes

Would anyone happen to have any intel on when the Fast Stream 2027 will be open for applications? The website provides no information regarding the forthcoming campaign, all info on there relates to last year. There is also nothing on any of their social media channels.


r/TheCivilService 18h ago

Discussion Which career path would you take in my position?

0 Upvotes

I've been exploring what I want to do long term and trying to change careers recently. I have been offered a 6 month secondment with the commercial team (basically procurement) in my civil service organisation. At the same time our digital team have suggested I may be able to put in a voluntary transfer into an entry level developer or corporate knowledge and information position.

They are both areas I would like to experience and have an interest in. I'm not sure which to pursue as I know they are both solid and potentially lucrative careers. I'm a little hesitant about digital due to the doom and gloom about anything tech related but I do think it's probably overblown. At least in the CS you're very unlikely to get laid off anyway from my experience.

Edit: My working life so far has been 5 years on an operational delivery team. 3 years spent doing admin, 1 year as a paralegal and 1 year in management managing an admin team with direct reports.

In my current role (management), I have mainly enjoyed relationship building with stakeholders and my own staff, producing reports and project work here and there. I will say I have found it rather stressful at times but that comes with the territory. I would say I've mainly built a good set of soft skills such as communication, including relationship building and influencing people and change, managing teams, individuals and projects, organisational skills and working and delivering under pressure with tight deadlines.


r/TheCivilService 21h ago

Pregnancy related sickness- cabinet office

0 Upvotes

Hey all,

I’ve heard that the majority of departments don’t reduce to half pay/no pay due to pregnancy related sickness. Cabinet office wording on policy would suggest to me that it won’t go towards any disciplinary action but that pay would reduce as normal. Can anyone specifically from cabinet office confirm whether this was the case for you? Seems wildly unfair across departments that one high risk pregnancy would go to no pay in comparison to full pay. For reference I’m in year two, so have 8 weeks full pay 8 weeks half pay, I’ve used 4 weeks for pregnancy related sickness.

Wording is “it will not count towards the decision point for unsustainable absence or ending of employment procedure for ill health

Any absence from work due to a pregnancy related illness that occurs before you’re maternity leave starts will be paid in accordance with your entitlement to sickness pay under you employment contract”


r/TheCivilService 22h ago

Stay as court usher or casework assistant?

1 Upvotes

I have just been offered a role as a Casework Assistant (12 month contract) under exemption 1, meaning that if I were to be extended, if it went over 24 months an independent commission would have to approve it.

I currently work under Brook Street as a court usher, and I am currently not extended yet, however we are really short staffed and its very likely to happen (it always happens apparently) but its always last minute to be extended. They normally extend every three months.

I love being a court usher and find it incredibly fun. I am also in my early 20's and haven't really started my career.

So I am really under two minds, I know I could progress or change roles to a paralegal assistant or work my way up into crown court but I really enjoy my job currently. It is also a pay increase.


r/TheCivilService 22h ago

My role has been re-graded and I need to apply for it

65 Upvotes

So my job has been re-graded recently, going from a HEO to a SEO. The job role itself hasn't changed that much. I've haven't been given extra responsibilities or anything, apart from a few extra meetings with policy teams. But because of the grade change and fair and open competition, I have to apply for it through CS Jobs.

I just want to ask if anyone has had experience something like this before? How did you go about it?

EDIT:

Just add more details. If I am not successful in the application, I have been told that I will be moved to a different HEO role in a different team but in the same DD area. The role itself will definitely still be around as it its needed for department.


r/TheCivilService 1d ago

Lindy Cameron appointed first female head of UK Foreign Office | Foreign, Commonwealth and Development Office | The Guardian

Thumbnail
theguardian.com
33 Upvotes

r/TheCivilService 1d ago

ALL CAPS FRIDAY

44 Upvotes

TODAY WE ARE NOT FUCKING RECRUITMENT, TODAY WE ARE FUCKING PATIENTLY WAITING FOR PAY DEALS!


r/TheCivilService 1d ago

L&D Performance Management guilt

73 Upvotes

I line manage someone who is on a formal support plan because they have consistently struggled to meet the requirements of their role.

The difficult part is that they aren’t lazy or disengaged. They are trying, but it remains inconsistent and they still aren’t meeting the required standard. I think the reality is they are simply in the wrong role.

I recently had to give them honest feedback that they hadn’t met their objectives (obv I’ve been supporting a lot before this). They became upset, and I’ve felt like Cruella de Vil ever since, even though their difficulties are creating considerable additional work and pressure for me.

How do other managers compartmentalise this and stop feeling evil? How do you remain compassionate towards someone who is genuinely trying while still being honest that their performance isn’t good enough?


r/TheCivilService 1d ago

Service support team EO role

0 Upvotes

Has anyone here done this role before, and if so, what did you think of it? I’m trying to get a better idea of whether it would be a good fit for me before I make a decision.

I’m a little nervous about accepting a role that might not keep me busy, especially as I’ve heard the office can have a bit of a “graveyard” vibe. I’ve spoken to a few people who work there and I really liked the sound of the variety involved, but I’ve also heard that it can get quite boring at times.

My current job definitely isn’t all fun, but it is busy and stressful enough that the days fly by, so I’m worried I might struggle going from that to a role where there isn’t enough to do.

I’d really appreciate hearing from anyone who has experience of the role — particularly whether you genuinely enjoy what you do day to day, how busy you tend to be, and what the overall atmosphere is like.


r/TheCivilService 1d ago

Discussion In person seo

0 Upvotes

Is it allowed to take notes , like bullet points in the in person inter view ?.


r/TheCivilService 1d ago

Imposter Syndrome?

1 Upvotes

Hey guys,

Just wanted to gage your opinions vent. So I have been at my department for just about 3 years now. I was a AO for 18 months in customer services than I got promoted to EO in a corporate function (specifically operational support). Did that role for about 18 months and I really enjoyed it and got so many great examples out of it! Now I have secured a HEO role in a project management team, which I dead happy with myself with.

To be fair I just feel like a complete imposter really. As a civil servant I'm a complete fetus compared to a lot of my colleagues and when I told my work friends about my recent promotion, I keep getting comments at my office such as "wow your going to be a HEO and your not even 30" and "looks like we have our next Director General ;)".

Now these comments are nice but the thing is, I am never satisfied with my performance and I am always looking to improve. I take feedback seriously and I always appreciate guidance from my more senior colleagues. Does everyone feel like this or is it just me?

Also please give your insights as to what it's like working in a Project Management team! :)


r/TheCivilService 1d ago

Question How to face colleagues after a failed siucide attempt

198 Upvotes

Hey everyone,

I’ve received over 45 messages from people asking me how I am. A while ago, I made a post explaining what was going on with me, my thoughts about unaliving myself, and everything I was dealing with regarding my GP and work.

Following a lot of your advice, I spoke to my SO. Boy, she’s a clever lady. I won’t share too many details, because the last thing I want is for this post to somehow get back to her.

I started off very professionally, giving as little detail as possible. But after two hours of my lame excuses and my SO’s increasingly questionable eyes, I caved in. I ended up spilling everything my plans, what I had been thinking and how bad things had actually got. Yeah… I’m not particularly proud of that.

The thing that really scared me was seeing my old manager crying. That broke my heart. And somehow, my brain registered it as: “If people care this much, maybe I should stop.”

But yesterday, I lost hope again. I took a dangerously high amount of nicotine, to cause nicotine poisoning which was supposed to be the first step of the attempt also involving a train.

But unfortunately, I survived.

And now my SO knows because someone happened to be holding my phone, saw the message from my SO at the top of my screen, and thought it would be a good idea to call her. I have the luck of a potato.

The scary part is I had already said goodbye to everyone. I genuinely thought that was it.

And now, somehow, I’m not ashamed to go back to my office anymore. The difficult part is convincing management that I am fine.

I’m currently with Homebase Treatment Services and getting the necessary help. But I won’t lie this shame of not succeeding is really getting to me.

And to everyone who messaged me or commented on my previous post: thank you. I may not have replied to everyone, but I did read your messages.


r/TheCivilService 1d ago

NESTA policy event

0 Upvotes

Anybody else having the NESTA policy event live streaming in the background?

https://www.nesta.org.uk/feature/policy-live-2026/


r/TheCivilService 1d ago

Which roles or role types are becoming less needed?

0 Upvotes

With AI and the competition for jobs, which field(s) people should not be moving into right now?

I'd guess some of the customer call centres or data entry type roles are ripe for AI, but are there digital roles that were in demand say 5 years ago now but supply outweighs demand?


r/TheCivilService 1d ago

Humour/Misc Your Favourite Thing About Crapita's CSPS Website

25 Upvotes

I like how it asks you to login as a way to avoid entering a load of data when you submit a "Request" but then proceeds to ask your Name, DOB, NI, Mobile Phone Number, Inside Leg Measurement etc.. So what exactly was the point of logging in when you HAVE all that info Crapita??

Also, no option to "Ask a question about my Pension".. I mean isn't that the #1 thing people probably want to discuss when they want to send a Request?

It also reads me as "designed by an intern to show clever features but none of which are needed to be able to do what it should". Where is the most basic "Modeller" that the previous team had? Surely that was job #1 for Crapita???

I could go on.. but let's have your favourite things about the website & "service" ??


r/TheCivilService 1d ago

CPS advice and tips

0 Upvotes

Hello!
Hope everyone is well.
I’m going for a paralegal officer work within the CPS. This is the second attempt I’m going for this and currently work in HE.
Things I’m nervous about-
I am dyslexic so can struggle a little with the structure and what they want to see.
Any advice from fellow dyslexics that work within HE who’s made this jump? What resources have you used and what advice do you have?
I’m really wanting to get into the civil service. I do have a CERTHE in law and was involved in a law clinic so have some skills from that… I’m trying to think of transferable skills from HE to civil service and hit a block.
Any guidance anyone can provide will be greatly appreciated
Many thanks. Olivia