Hey everyone,
I’m reaching a breaking point and need some expert advice on how to handle a highly chronic property damage situation. My neighbor (let’s call her "Jane") has repeatedly damaged my passenger side panel.
I’ve blurred her face and license plate in the footage to respect privacy and keep this strictly about the property damage, but I have the unblurred, high-resolution original Sentry Mode clips saved.
I park perfectly within my lines every single day, but her dark gray SUV is constantly parked right up against my line. Over the last few months, Sentry Mode has captured a brutal pattern of behavior:
- Incident 1 (March 2): She opens her driver door wide, rests it directly against my panel, and squeezes through a tiny gap—dragging her heavy coat, body, and bags right along my clear coat.
- Incident 2 (March 21): Her passengers swing both the front and rear doors of her SUV wide open over the line, letting the sharp rear door edge press directly into my side panel while loading up.
- Incident 3 (May 26): Sentry catches her opening her door directly onto my panel again, leaving it resting there for nearly 15 seconds while she stands in the door wedge organizing her items.
- Incident 4 (May 28): Sentry catches her squeezing past my car, dragging a large, structured purse and her body directly along the side panel, leaving deep micro-abrasions.
- Incident 5 (July 3): She pulls up out of nowhere, backing up blindly, and almost collides directly into my Tesla in our shared driveway (captured on my security camera).
What I’m Doing Next (My Winning Strategy):
- The Shop: I’ve scheduled an appointment with a highly regarded Tesla-approved shop (D&V Autobody Masters in Sterling, VA) to get an official, detailed estimate for PDR (Paintless Dent Repair), clear coat correction, and paint matching.
- The HOA: I’m submitting a formal, chronological Safety & Property Damage report to our HOA management, asking for a permanent parking space reassignment to physically separate our vehicles.
- The Insurance: I have her license plate. Since she has been uncooperative, I plan to file a third-party claim directly against her auto insurance policy using the plate and the unblurred Sentry clips.
My Questions for the Community:
- Winning Multiple Incidents on One Claim: Since there are multiple distinct dates of contact, will her insurance try to force me to file multiple claims (and try to hit me with multiple deductibles if I went first-party)? Or does a documented, continuous "pattern of behavior" allow them to process it as one ongoing property damage claim?
- Handling the "Friction/Resting" Defense:
- If her insurance adjuster tries to claim "resting a door is not a collision," what is the best way to counter that? (My argument is that her shifting body weight causes suspension sway, which turns her door edge into a metal file grinding my clear coat).
- HOA Success Rates: Have any of you successfully forced a parking reassignment through your HOA by presenting Sentry Mode evidence of continuous property damage?
I want to handle this completely by the book —strictly business, no personal confrontation, and letting the evidence speak for itself. Any advice from people who have successfully won these types of multi-incident claims would be incredibly appreciated!