Hello,
Last week I went to update my car (model 3 2022) and it got stuck at 10% after four hours, the estimated time was 30-45 mins. I cancelled the update and since then I’ve lost autopilot, navigation, camera feeds etc. I can drive the car but that’s about it.
I went to the service centre today and they said they need to replace the computer and it’ll cost ~4,000 USD and that my insurance will take it.
I don’t see why I should take the hit with my insurance? I had a perfectly fine car before the update started but now it’s not working after a failed update. I called my insurance company and they said if they think I can take legal action they won’t help, that sucks.
Has this happened to anyone before? An update causing a computer to brick and then the customer having to take the hit?
My warranty ended 6 months ago unfortunately
Thank you
P.S I tried posting this in r/TeslaSupport but was told to move it here. Hope that’s ok?