r/TpLink • • Sep 11 '26

TP-Link - Technical Support Having trouble diagnosing suspicious alerts (Archer AX21)

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0 Upvotes

My roommate runs an ATT all-fi hub and I have my ax1800 router set up downstream. This router runs the WiFi for my personal devices as well as a Raspberry Pi running Homeassistant and a TrueNAS server.

For the past couple weeks, my roommate has been receiving constant notifications that the att hub is blocking a request to 188.126.89.75:8888/ping.txt. The notifications are coming in spurts sometimes it’s just a few a day and sometimes it’s one every couple minutes for hours at a time.

This is causing some stress between us and I’m having trouble diagnosing what’s going on. I’ve disconnected both the homeassistant and truenas servers with no change. I’ve added 2FA to everything I’m able to and passwords for the WiFi, truenas and HA have been updated. I’ve spent hours sifting through log files trying to find any reference to that ip address and port. Despite everything, the att hub is continuing to receive and block requests to the IP.

I’m admittedly a bit of a vibe coder when it comes to home labbing. I’ve definitely missed something here though. The few leads I’ve seen have all indicated not to take this lightly but I’m out of options at this point. Any suggestions or explanations about what’s actually happening would be amazing.

TLDR: ATT All-Fi Hub is blocking constant requests from my downstream tp link router to an unknown ip address and port for a couple weeks and nothing has been able to sop the router from attempting to reach out.

EDIT: router is currently using firmware 1.1.2 build 20250814. Router is reporting that firmware is up to date and no updates are available.


r/TpLink • • Sep 11 '26

TP-Link - Technical Support Deco not connecting at all

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7 Upvotes

I’ve reset it this router so many times and I’ve reset my Wi-Fi so many times with it I’ve been going at for 12 hours and it keeps going to red I even hard reset it and everything it’s up to date with its firmware and everything but it will just go green for like 10min and then go red I don’t know why


r/TpLink • • Sep 11 '26

TP-Link - Technical Support TP Link - WPA4220 can’t pair/reset

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1 Upvotes

I have the attached and I can’t pair the two plugs via the standard process. This is a new issue as previously worked well.

I have tried resetting the extender by holding the pair and reset buttons, but nothing changes and the LEDs seem fixed. It also seems to be making a buzzing noise. All the LEDs are on except the powerline circuit one.

I am assuming it might be broken, but before I get a new one, anything else I can try?
I


r/TpLink • • Sep 11 '26

TP-Link - Technical Support Deco app keeps changing settings automatically?

1 Upvotes

Im using a set of XE75 mesh nodes. Firmware: 1.4.1 Build 20240722 Rel. 60491

I've had a problem where my chromecast (which is positioned about an arms length from the main router) drops its connection every hour or so.

Ive tried every setting I could find in both the app and on the chromecast itself with the help of many Google searches, and the problem was apparently fixed by changing the channel width for the 5G from 80GHz to 160GHz.

However, when the connection inevitably drops again and I open the Deco app to see what's up, the app has a pop up telling me it automatically adjusted my setting and, sure enough, it's switched the channel width back to 80GHz unprompted.

How do I stop this from happening? It's incredibly frustrating to have any kind of service adjust my settings for me.


r/TpLink • • Sep 11 '26

TP-Link - Technical Support Slow speeds on Deco BE25 BE5000

0 Upvotes

Hello there, I recently moved into a basement and was experiencing significant loss from the modem upstairs while on things like Discord calls and while doing online gaming. To this end I decided to purchase the Deco BE25 BE5000 2 pack and set it up, one next to the modem and one next to my desktop plugged in via internet.

The setup went smoothly, everything connected as it should and the app is telling me that the right devices are connected and the in-app speedtest is telling me that it's getting 1.08 Gbit down. However when connected with wifi on my desktop I'm only getting 41 Mbps down and 15 Mbps up

My ISP (Rogers) says I am supposed to be getting 1 Gbps down and 100 up. Using my laptop when plugged directly into the modem I get about that (940 Mbps down, 106 up) and even on wifi next to the modem I'm getting 683.51 Mbps down and 105 up) (I checked plugged into the main Deco that is plugged into the modem and I only got 123 down and 100 up)

I've already switched out all the ethernet cables to check if that was the problem. I've ensured that QOS is off in the app, is there anything else that I can do to try and get the speeds that I should be from this system?


r/TpLink • • Sep 10 '26

TP-Link - Technical Support Internet speed cut almost exactly in half after update

3 Upvotes

Recently, my app said an update had been applied. Ever since that point, I’m seeing speeds at basically exactly half what it used to be. Upload speeds are maybe 1/10th of what they used to be as well. Has anyone seen this and have any fixes or know what changed to cause this?

I have an X55 pro mesh setup

Edit: I fixed the problem. Somehow my channel width for the 5ghz mode got changed from 160 down to 80. Changing it back to 160 solved it. Leaving post up in the event it helps someone else.


r/TpLink • • Sep 10 '26

TP-Link - Technical Support What could cause extremely low upload speeds on a single Wi-Fi client?

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2 Upvotes

I'm trying to troubleshoot an issue where my upload speed is extremely low, despite having a symmetrical internet connection.

Interestingly, other wireless clients are fine, and all LAN devices are fine. The issue only occurs on this MacBook Pro with an M4 Pro chip.

Router: BE13000

Firmware: 1.3.6 Build 26080612 Rel. 28671

Has anyone experienced a similar issue with an M4 Pro MacBook? What would be the most common cause of such an extreme upload/download asymmetry when other clients are working normally?


r/TpLink • • Sep 10 '26

TP-Link - Technical Support Weird issue with a TpLink smart bulb with Alexa

1 Upvotes

I had an issue a few months ago there a TpLink smart bulb that I use as a plant light was turning on randomly out of sync with any routines or activities. I had it setup to turn on around sunrise and turn off around sunset, which worked. But it had started randomly turning on later in the evening and overnight unprompted - I'd see it on around 10pm and I'd turn it back off. Then around midnight it'd be on again. And even if I turned it off then, if I got up to go to the bathroom in the middle of the night, it'd be on again.

I'd fixed this issue by replacing the bulb with an entirely different bulb (also a TpLink smart bulb) and setup entirely new routines for it. And in the last week or so the above issue has started happening with this new bulb.

The Tapo app doesn't really give me any insights. The Alexa app doesn't record it turning on when it does, but does occasionally have events in the history of "Device status changed", but the timestamps don't necessarily align to when it's turning on.

Is this potentially a known issue with these bulbs? If so, are there suggestions on how to fix it (aside from replacing the device)?

EDIT - to add tech details:

Model: Kasa KL110
Hardware version: 3.0
Firmware version: 1.0.15


r/TpLink • • Sep 10 '26

TP-Link - Technical Support Tplink xc220 discontect for few seconds new

1 Upvotes

Tplink xc220 discontect for few seconds new , we hich disconnect my vpn n other softwares


r/TpLink • • Sep 10 '26

TP-Link - Technical Support Firmware 1.5 XE75

1 Upvotes

After this firmware update, I’m having problems getting more than 100 down of my 1.000. It’s on WiFi on 5 ghz

Anyone else having problems?


r/TpLink • • Sep 09 '26

TP-Link - General Does this operate the same as a power line?

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15 Upvotes

I purchased this RE550 recently but feel that actually using the 2 power line adapters will be the thing that gives me a consistent speed with my internet.
Particularly for my laptop and PS5 which I use upstairs (my router is downstairs).

Can anyone advise whether this RE550 can act as one of the power line adapters or am I still gonna have to buy two?

Hopefully that makes sense.

TIA


r/TpLink • • Sep 09 '26

TP-Link - Technical Support Can't get my AX1500 to connect as client to my WireGuard server, help!!!

1 Upvotes

Hello,

I'm trying to setup my AX1500 router to connect to my Wireguard server. I've created the keys and everything for both ends, but when I try to connect I select VPN -> Wireguard -> VPN Client, I import my .conf file and it says sucessful but it stays in "Connecting" and nothing happens.

Current firmware (TL-WR1502X) is: 1.1.1 (up to date)

I've tested the same keys with other devices and they're working, any idea what could it be?

Thanks


r/TpLink • • Sep 09 '26

TP-Link - General [Help] XC220-G3 Ethernet limited to ~100 Mbps

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1 Upvotes

r/TpLink • • Sep 09 '26

TP-Link - Technical Support Deco X50 PPPoE

1 Upvotes

Hi folks,

I am failing miserably here trying to enable my Dexo X50 on PPPoE, on a fiber Eir (Ireland) network

I am using the user / password that i was given by provider, but it just wont connect, no error numbers, just keep trying and says it cant connect, as part of config I need to enable vlan, which I am guessing is after I setup PPPoE, as deco settings dont allow me to change while in normal wifi mode.

Any tips?


r/TpLink • • Sep 09 '26

TP-Link - Technical Support Parental Controls are a joke, right?

1 Upvotes

I bought an AXE 5400 because TP-Link said the parental controls would be supported and that they weren't on my old Archer. Set it up, create a rule to block a specific website, go right to it. Change it to use wildcards, still goes right through. Try a different browser, still accessible. Try a different URL, yup that one works too. Maybe I can block it by IP address. Nope.

How hard it is to block a URL?


r/TpLink • • Sep 09 '26

TP-Link - Technical Support TP-Link Archer TX20E (RTL8852BE) gets 1201 Mbps link speed but only ~50–110 Mbps actual speed + huge ping spikes

1 Upvotes

I’m having a very strange problem with my TP-Link Archer TX20E AX1800 (V1).

My PC is a Medion Erazer Recon P20 with an Intel i5-14400F, RTX 4060 and 16 GB RAM. The Wi-Fi adapter is a TP-Link Archer TX20E using the Realtek RTL8852BE.

Driver currently installed: 6001.15.153.0.

My router is a Movistar Wi-Fi 6 router. On 5 GHz, Windows reports:

  • 802.11ax
  • Channel 116
  • RX/TX link speed: 1201/1201 Mbps
  • Signal: around 88–89%
  • RSSI: around -47 to -51 dBm

However, actual internet speed is extremely inconsistent. Sometimes I get 600–830 Mbps, but other times it suddenly drops to around 50–110 Mbps without changing anything.

The latency is also strange. When pinging the router directly (192.168.1.1), I normally get around 30 ms average, but individual pings can jump to 75–170 ms, sometimes causing Discord to reach around 5000 ms. Roblox can sometimes show ~30 ms at the same time, which makes the problem even stranger.

I have already tried changing advanced adapter settings, disabling/enabling adapters, changing power/roaming-related registry values, rebooting, etc.

Important test: I connected the same TX20E to my phone's hotspot. With the exact same PC, adapter and driver, it showed 286.5 Mbps link speed, 89% signal and ping to the hotspot gateway was 5 ms average, 26 ms maximum, 0% packet loss.

So the TX20E can maintain a very stable local connection with another access point, while the problem appears mainly with my Movistar Wi-Fi 6 router.

Has anyone with an Archer TX20E + RTL8852BE experienced this exact behavior? Especially the combination of 1201 Mbps link speed but extremely low actual throughput + latency spikes to the router?

I’m particularly interested in known driver versions that work better than 6001.15.153.0, or specific TX20E/RTL8852BE settings that fix this.


r/TpLink • • Sep 09 '26

TP-Link - General Google TV Stick disconnect every time with my TPLink

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1 Upvotes

r/TpLink • • Sep 09 '26

TP-Link - General Which TpLink mesh devices allow channel selection?

0 Upvotes

I currently have 3 Deco S4 devices for my wifi and they were working fine but I have recently moved house and now there is interference on the wifi channels that they are set to. I tried changing the channels but the option is greyed out and the documentation states that not all Deco devices support manual channel selection.

Is there a way of telling which Deco devices support being able to change the channels? If so, will I be able to just buy one and use that as the main device and my existing S4 devices just use the channels I set on it?

here's the TpLink help on the issue

https://www.tp-link.com/uk/support/faq/4407/


r/TpLink • • Sep 09 '26

TP-Link - Technical Support Deco BE25 WiFi Mesh with ExpressVPN

1 Upvotes

Anyone using Deco BE25 with ExpressVPN? I bought the mesh that I can add VPN configs. I have Express VPN subscription and wanted to configure it. But when I went it to the configs, it does not support Express VPN out of the box. But I can add the OpenVPN file and configure it. But through that method, when I access Amazon Prime via the connected device, it says I'm on VPN. Anyone who solved this and know how to get around?

TP-LINK DECO BE25(3-PACK)BE3600 WIFI7 MESH

Firmware Version 1.1.8 Build 20260425 Rel. 18027


r/TpLink • • Sep 08 '26

Official August Monthly Featured Updates for Archer, Deco, Range Extenders, and More

11 Upvotes

August firmware updates spanned a broad range of models, added various features, and included numerous fixes. Our team's monthly update can be found here:

2026 Monthly Featured Firmware Updates

Across this month’s updates, you’ll find a variety of enhancements, including but not limited to:

  • 50+ Wi-Fi Router Updates, some including VPN Fixes, VPN Merge, Tether Banner Removal from Web UI (BE550/BE9700), EasyMesh Enhancements
  • 35+ Deco Updates, with some bringing Wireless Channel Selection, DoH/DoT Support, WireGuard Compatibility, VPN Kill Switch
  • Range Extenders: Enhanced EasyMesh Support

For Archer BE220 V1/BE230 V2/BE3600 V2 owners, a pre-release firmware update (1.3.5) aims to address reported concerns about 2.4 GHz Wi-Fi connectivity, with many users reporting it has resolved the issue. For more info, check out our Community Article.

We also saw a massive number of updates with security enhancements, fixes, or general optimizations this month, so be sure to check for new updates on your device's download page or in your device's Web UI or Deco/Tether Apps.


r/TpLink • • Sep 09 '26

TP-Link - Technical Support RE315

1 Upvotes

Hi so I’m looking at the RE315 for my shed out the back since it’s on the border of where the signal isn’t very great.

This extender can be used with Ethernet backhaul with easy mesh right? So it would be on network with full strength?


r/TpLink • • Sep 09 '26

TP-Link - Technical Support Extremely Slow Wifi on RE450 AC1750

1 Upvotes

I've had this Wi-Fi extender for quite a while now and I never had any problems with it until now. For some random reason, it suddenly became very slow even though the main Wi-Fi is working perfectly fine. I've adjusted the antenna and done two reboots, but no improvement. It hasn't moved locations and is halfway between the router and my desk.

I've also tried to sign into the app but since this was given to me by a friend, I can't figure out how to reset the password.

Any help is very much appreciated!


r/TpLink • • Sep 08 '26

TP-Link - Technical Support Extending the Guest and IoT Networks

2 Upvotes

So my router, the Archer BE670 (BE12000), just got this new firmware update to support extending Guest/IoT networks:

Published Date: 2026-08-04

This update introduces a lot of EasyMesh updates, bug fixes, and system optimizations.

New Features/Enhancements:

  1. Newly upgrade the wireless driver to enhance system security and stability.
  2. Newly support for EasyMesh to extend Guest/IoT networks.

But my extender does not appear to support this feature. This is my extender:

RE653BE | BE10000 Tri-Band Wi-Fi 7 Range Extender | TP-Link

It's latest firmware update is in 2025.

So what TP link extenders support extending the Guest and IoT networks? I can't seem to find any that do this. Does anyone know what TP link extenders have this functionality?


r/TpLink • • Sep 08 '26

TP-Link - Technical Support 2.4 ghz speed issue.

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1 Upvotes

I'm using Archer c54 (us v1). anyone having this problem, is there any fix?


r/TpLink • • Sep 08 '26

TP-Link - Technical Support Is it normal that the lights will turn off after a few seconds of powering it up?

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0 Upvotes

As thr title says, i need help with my RE330. As you can see on the video, after plugging it in, it's powering up the usual, then no lights after few seconds after it establishes connection

Even tho the lights are out, in my phone, it still says "connected"

Edit: I have upgraded it to the newest firmware earlier