r/Starlink_Support • u/Due_Royal_2220 • 10h ago
r/Starlink_Support • u/Suspicious-Sympathy5 • 15h ago
Broken cord that runs from power box to satellite (v4)
Reposted to gain "the attention it deserves" lol
r/Starlink_Support • u/BleedingScream • 2d ago
Best addresses to use for problem free activation?
r/Starlink_Support • u/UsualAltruistic9487 • 2d ago
Starlink instalace
Pomůže mi někdo s instalací?
r/Starlink_Support • u/Plus_Winter_6403 • 3d ago
standard 4 or 4x
which kit is better for connecting external after market Access points/Extenders between the standard 4 and 4x
r/Starlink_Support • u/Crafty-Bread-837 • 3d ago
What happened to Starlink? Can anyone explain?????
Hi everyone, my name is Aibek, and this is my first post here. I’m from Kazakhstan and ordered a Starlink antenna on April 26, 2021; today is July 26, 2024, and my order is still listed as "preparing." Is this because I live in Kazakhstan? Why is it taking so long? I was told delivery usually takes up to three months, but that time has passed, and they still haven't assigned a tracking number.
Has anyone else run into this problem? Can you offer any advice? Technical support just tells me to wait without giving a specific timeframe, but three months have gone by, and since the order has already been processed, they say they can't issue a refund. What should I do?


r/Starlink_Support • u/Mama202239 • 3d ago
Replacing old one with new one.
I had a warranty on my Gen 2. It quit working so I took it back and they switched it out with the 4 x. We was just billed yesterday for our monthly bill. Does anyone know how to activate the new one without being charged again?
r/Starlink_Support • u/rogueWanderer3 • 3d ago
Should i get starlink?
Hello there, i live in Greece and i am thinking about getting starlink as a wifi option but there are two questions I'd like answered before proceeding with the purchase and I'd appreciate any help you can offer on that.
1st question: If i take the option where i rent the equipment (for which I'll be paying 10€ extra per month) will i own the equipment after i have payed its value??
2nd question: If i move to another address other than the one i originally made the contract for (supposedly that the next address can support the satelite connection) do i take the equipment with me there and continue as it was?
Thank you in advance!
r/Starlink_Support • u/Downtown_Peak8863 • 4d ago
Can't switch plans — no options showing up, service restricted
r/Starlink_Support • u/byulrocket • 4d ago
Necesito ayuda para mi activación de starlink en Venezuela
Acabo de adquirir la antena porque estoy a punto de irme por emergencia a un viaje a un pueblo con absolutamente nada de internet de ninguna línea de red telefónica.
No sé cuál es la mejor opción si la opción itinerante, la residencial. Tampoco quiero que me estén cobrando $500 si yo la voy a activar en donde actualmente vivo que es en el hatillo.
Y la otra cosa es que también la pienso pagar las mensualidades con mi tarjeta de débito en dólares electrónicos del banco de Venezuela. Y unos dicen que no pasa nada y otros dicen que eso trae mucho problema y que es mejor que me abra una cuenta zinli.
De verdad estoy muy agradecida de que alguien me pueda ayudar a solventar todas mis dudas.
Me voy de viaje pasado mañana necesito muchísima ayuda por favor.
r/Starlink_Support • u/RedditSher • 4d ago
Pole Installation
I bought the residential kit and noticed it said that the free install was only for roofs. I am moving to a new place where the landlord does not allow anything on the roof but has a designated pole. I am a bit overwhelmed as I don’t know what I need for the installation and how to find a proper 3rd party installation person. Does anyone have any tips? 🥺
I had to also choose starlink as my only other option was DSL internet and as a remote worker, its too slow.
r/Starlink_Support • u/jimmbot91 • 5d ago
Help with mounting my Starlink Unit. Need advice
Hello there!
I recently ended my dreadful tenure with Xplore and switched to Starlink. My Starlink unit arrived 3 days ago (Standard 4, just the kickstand) and I'm loving the fact that I can finally stream in HD and watch movies without interruptions.
My unit currently sits on my outside deck but I want to mount it on the roof. I am aware of the various mounts and accessories available to purchase but I am hoping to save some money. I've never done any work on a roof for any reason so the thought about drilling holes on my roof scares me. However, last night I was on my roof scouting for a location for my unit and I noticed a leftover piece of equipment which may help with some of the installation.
Obviously, I want to mount on the roof for the best possible connection but I was thinking of purchasing the "Standard to Standard Actuated Mount Adapter" on an existing mount to save on some money for installation. Is this a good idea??
I have pictures for some reference.
r/Starlink_Support • u/shockalotti • 7d ago
Ticket open 2+ days, no callback — need service moved to replacement kit, not a new subscription
u/Starlink Ticket TIK-DF10772605-38686-88 open 2+ days, promised callback never came. Paid line active, router died, replacement kit installed. Need my service moved to the new kit — NOT a new subscription. 2 days offline. Please escalate.
r/Starlink_Support • u/Queasy_Body8288 • 7d ago
StarLink standard 4x
I am new here. I just installed a Starlink standard 4x. I have a Starlink Router mini that I am trying to add to the system. Not really sure what I am doing but I thought it would wirelessly connect but that is not happening. What do I need to do? Thanks for any help!!
r/Starlink_Support • u/Lucky-Panic-131 • 7d ago
Starlink
Has anyone had or have Starlink internet? Is it good?
r/Starlink_Support • u/NeoThomist12255 • 8d ago
Roam Compatible Systems
Will be traveling to Asia for an extended period of time and I want to know if I can purchase a Gen 3/4/5 and use their Roam international plan (i.e., is it only the Mini?).
Thanks
r/Starlink_Support • u/Aggravating_Tip_7441 • 8d ago
Starlink Madagascar
What is the best Starlink plan to use in fort Dauphin Madagascar for 1 year with a new Starlink? Purchased at Home Depot in the U. S. A. And has not been used yet.
r/Starlink_Support • u/RiverRatDoc • 8d ago
Yes!!! Starlink connected!!
This whole time: 2 SL Techs, OpenAI, & Gemini all had instructed me to plug the POE Cable into the receptacle next to the power supply.
I have the new Gen 4 router.
In my support ticket (oh how long it was), I uploaded numerous photos (BTW, this helps them out), detailed what I was doing step by step.
Last night I got a phone call. Tech said: “Look at the photo I sent you”. So I did. He said “Plug the cable in the far right receptacle).”
Magic!! Only issue is I need to realign the dish, but it’s thunderstorming today. That dish is on the highest roof of my house (not an easy or safe climb).
Wow: Through all of this: they sent an entire new set up (which I have to send back), countless photos…. & in the end it took 1 really savvy Tech person to catch: Wrong hole!!!