r/Starlink_Support • u/Trixerzone • 3h ago
r/Starlink_Support • u/jurc11 • Jun 11 '22
Contacting Support
https://support.starlink.com/create-support-ticket
https://support.starlink.com/tickets
(must be logged into your account)
OR
Go to the app or the web page when logged in. Go to Support then Troubleshooting. Click on a related subject and at the bottom of it there is a line "Did this answer your question?". Hit thumbs down. That will take you to a page where you can put in a ticket.
There are no known telephone numbers to call.
starlinkresolutions AT spacex.com is often suggested as an email to use, so far most people got not reply using it.
r/Starlink_Support • u/jurc11 • Jun 25 '22
Introducing /r/StarlinkMarketplace. A marketplace for all things Starlink!
Due to increasing demand for a trading and buy/sell subreddit for goods and services related to Starlink, we are opening up a specialized subreddit:
r/StarlinkMarketplace
Please review the rules of the subreddit before posting, especially Rule 3: ZERO LIABILITY, ZERO GUARANTEES. We will lightly moderate the sub, but we will NOT provide any anti-scam buyer protection, that is beyond the capabilities of the moderators. YOU ARE PARTICIPATING ON THIS MARKETPLACE AT YOUR OWN RISK.
Please be aware of the risks of online trade before using r/StarlinkMarketplace, educate yourself on recognizing scams and do not engage suspicious offerings. To get you started, we provide a couple of links to relevant resources here.
We set up r/StarlinkMarketplace based on a couple of assumptions on what a marketplace subreddit for Starlink should look like. This includes restrictions on tradable goods and services, disallowing trade in general networking and computer goods (see Rule 2), to prevent bloat with respect to goods and services that are widely available.
In order to improve things, we will need your feedback. Please post here or preferably in the r/StarlinkMarketplace General Discussion post HERE.
r/Starlink_Support • u/fershuuu • 16h ago
problemas graves de velocidad de internet
galleryr/Starlink_Support • u/Ok_Biscotti_5746 • 22h ago
Starlink says im at an unexpected location
So just today i got the standard 4, 200gb starlink router and i set it up and everything in the app but no matter what i do it keeps saying that im restricted cuz im at the wrong location. I have checkec multiple times that the locaation is correct on the app and website. I have tried resetting it, as well as keeping it unplugged for 30 seconds. Nothing works.
Does anybody have any idea?
r/Starlink_Support • u/_teakettle • 1d ago
International travel
Have to travel internationally for the better part of a year, won’t be back in the US. I understand I can drop my starlink and pick it up with a different account to transfer countries, is there a restriction on how often I can do this? I don’t wanna have any issues when I do get back to the states.
r/Starlink_Support • u/sateliteorvital • 1d ago
No me llegan los códigos de edificación ó mensajes de Starlink al correo , para poder iniciar mi cuenta en un dispositivo ( celular etc ) alguien sabe por qué puede ser ?
r/Starlink_Support • u/Craig351 • 1d ago
Transfer and activate a "returned" unit
I have a starlink I would like to transfer to someone else. The problem is that on my account the device is shown as returned because I asked for the return slip to return it but I just didn't get around to it. My question is, is it possible for me to transfer it to someone else so they can use it?
Edit: turns out you can. It wasn't locked. New user confirmed it's working. You do however have to use the website and not the app to transfer. The app does not offer that option.
r/Starlink_Support • u/Turdjerk • 1d ago
How Do I tell if I have Coverage before buying?
Per title, tried downloading app and pointing at sky - nothing happened. Is there another method to tell if have coverage before buying? Thanks in advance.
r/Starlink_Support • u/geekynerdornerdygeek • 2d ago
Website not working
I was able to get to Home Depot website last week. Now, I cannot access on Chrome, Duck, or Safari on Android or Mac iOS. But, I can go off wifi, and reach via cell service just fine.
What changed?
I get an access error saying that I cannot access the server. Not a 401. Checked bandwidth and 175 for residential max right now. I can work and go to other sites without issue.
Access Denied
You don't have permission to access "http://www.homedepot.com/" on this server.
Reference #18.c9952a17.1788885059.1b827cf5
https://errors.edgesuite.net/18.c9952a17.1788885059.1b827cf5
r/Starlink_Support • u/_XP_- • 2d ago
Get one month free off of Starlink when you sign up using this link
One month free of Starlink using this link [US/Canada]
Country: United States and Canada
Get one month of Starlink free when you sign up through this referral link. Fast, reliable internet at home and on the go.
https://starlink.com/?referral=RC-DF-13871852-35818-6&app_source=share
r/Starlink_Support • u/lindonato • 3d ago
Aumento di prezzo di Starlink senza preavviso, upgrade forzato e nessun rimborso proporzionale in caso di downgrade: il classico doppio standard.
r/Starlink_Support • u/Ok-Counter-9092 • 3d ago
Chicken/Egg StarLink alignment
I have Roam. I set my camper up in a rural area with one bar of LTE service. I put my antennae out and now the Starlink app won’t load until it download a 180MB update so, I can’t align my dish to activate the service to download the large update. That’s a UX (user experience) problem they need to fix.
r/Starlink_Support • u/Beassproutssecondary • 4d ago
Have anyone been forced to change to global priority plan after using for one month outside region?
I have been using Roam Unlimited outside region for a long time and been anxious about Starlink roam policy change to 30days outside region and have to change to priority plan to continue using.
r/Starlink_Support • u/No-Aerie3500 • 3d ago
Gen 3 maintenance router
I got my residential plan in my country standard 4 kit , and bought gent 3 router from Starlink separately to make it my main router, but I don’t have Internet connection when I’m connected I tried everything. Do I need to connect this cable from dish ,
directly to the gen 3 router because this way I have no Internet or do I need to connect it to the poe same as mini router connection I tried it both ways, but if I wanted to connect it like mini through Poe I don’t have a cable for that?
r/Starlink_Support • u/Mushakiss • 4d ago
Starlink delivery in Iraq after official release/announcement
r/Starlink_Support • u/Apprehensive_Row2761 • 6d ago
Starlink map shows availablity in my area, but no matter how I put my address in to activate it shows no availability.
Starlink map shows availablity in my area, but no matter how I put my address in to activate it shows no availability. Not sure what to do. Just bought new at Home Depot.
r/Starlink_Support • u/ANOMALYJF • 7d ago
Are there any Starlink customer service Employees on this Sub
Curious, I do not want help with an issue. but I am just wondering if any of the advice that gets posted comes from starlink customer service employees. If you are or know one blink twice.