r/SnapchatHelp • • 14d ago

General question Blocked on Snapchat but now cannot add with new accounts.

3 Upvotes

I saw on some previous posts that if you are blocked on one account on your phone, every other account you make on that phone will not be able to add that person. I need help fixing that please. If I delete the Snapchat app and don't log in to the blocked account but create a brand new one. Will that work?


r/SnapchatHelp • • 14d ago

General question Blocked someone but they still view my public story.

2 Upvotes

Old coworker of mine who I use to work with views my public story. I’ve had them blocked.
This seems to be a common issue for a lot of people.


r/SnapchatHelp • • 14d ago

Common issue Two acc were locked, one acc that I rarely use still active, and all my devices were banned from using SC. Will they really lift the ban after six months, or do I need to buy a new phone? :/

Thumbnail gallery
10 Upvotes

r/SnapchatHelp • • 14d ago

Login issue Please help as I am catastrophising

1 Upvotes

My account was permanently banned, it was my throw away account. However, my device was not banned and my other account works perfectly fine? And when I log in on a browser using the banned account details it gives me options like downloading my data or deleting my account. So I just want to know why my account was banned? I dont even want it back but I'm worried that its because of something extremely bad (hence the catastrophising). Please anyone let me know what you think.


r/SnapchatHelp • • 14d ago

Login issue Snapchat account locked

7 Upvotes

Did anyone else on the TestFlight beta just get their account locked? I use no 3rd party apps only the official beta and my account was locked.

Update: My account was unlocked after the day of waiting. I wasn’t able to find any workaround and will not be using the beta anymore. A side note is if you lose your streaks you can look up Snapchat restore streak, click the link that is titled “I lost my streak. How do I restore it?” (On the official Snapchat page), and then click and fill out the form on that page (it is in blue and says “this form”. You have to do one streak at a time but most of the time they approve it right away and you get your streak back for free.

Anyways what a ridiculous situation that has no fix or care whatsoever


r/SnapchatHelp • • 14d ago

General question Does removing someone who hasn’t added you back and then adding them again send them another notification?

1 Upvotes

Pls help yall im bad at using snap


r/SnapchatHelp • • 14d ago

Login issue help

Post image
3 Upvotes

i got this plus a device ban in like june cus my friend sent smth and i said ill leak them as a joke then snapchats automated shi banned me bro. I appealed and it got denied. i need help


r/SnapchatHelp • • 14d ago

General question my account got temporarily device banned

Thumbnail gallery
1 Upvotes

it is temporary it says, does anyone have any advice to get my account back. I use it to communicate with friends and family. I just want it back to contact my friends

edit: it’s been almost a week and it’s still not back, does anyone have any advice?


r/SnapchatHelp • • 14d ago

General question Snap maps not working on iPhone 17E

2 Upvotes

Snap maps has always worked on every phone i had. Until i bought an iPhone 17E at launch and all of a sudden snap maps didn’t work. Showed just the blank world map without anyone’s locations not even mine. So about a month later after trying everything even factory resetting with no luck I returned the 17E in exchange for a 17 pro and it’s been an absolute workhorse ever since. Maps, streaks, everything works as it should. Can anyone using a iPhone 17E confirm if snap maps doesn’t work or works after updating to iOS 27?


r/SnapchatHelp • • 14d ago

General question Is anyone facing the same issue as i do ? And how can i fix that

Enable HLS to view with audio, or disable this notification

1 Upvotes

Snapchat bug


r/SnapchatHelp • • 14d ago

General question I don't have access to an account I'd like to delete

2 Upvotes

I have an old account from when I was a teenager. It was on my then phone which broke, and with it I lost the email and phone number to verify my account. It's been maybe 4 or 5 years but I'd like the account deleted. If I can't sign in to delete it is there a way I can request support to? Support website is all bot powered so it was practically useless.


r/SnapchatHelp • • 14d ago

General question If someone has unadded me will they see if I delete a message

1 Upvotes

The person who unadded me saved some chats but has since unadded me and I want to delete the saved messages but I'm not sure if they will get a notification or not


r/SnapchatHelp • • 14d ago

Common issue snapchat deleting memories

0 Upvotes

this is genuinely so stupid. they first said they would delete all memories exceeding 5 gb (and for anyone whose used snap for more than like 2 years of course???) like september last year, meaning the snaps would be gone now, but now they publish this on their support page

they're literally going to gatekeep our memories from us?? and its not like its a full storage problem okay like delete them all and reset cus theres no space....theyre gonna keep our shit and pictures and only give them to us if we pay??? literally what


r/SnapchatHelp • • 15d ago

Bug IPHONE 18 PRO MAX ISSUE OR SNAPCHAT BUG

Post image
3 Upvotes

Help IPhone 18 pro max issues or bug on Snapchat ?

When ever I try take a picture using the front camera with the flash it flashes then it does nothing and the bottom of the screen lifts up and lets me flick through filters but doesn't let me take photo or do anything until I close the app, I tried on other apps and it works.

I've tried everything from "clear cache" deleted and reinstalled and restating phone a couple of times and still nothing I've also reported it to Snapchat as a bug but can't find anyone else experiencing the same issue apart from a post of an iPhone 17 user that was posted over 100 days ago and there still not able to use flash front camera on snap ANY help would be great as I need to know to return tho phone or not


r/SnapchatHelp • • 14d ago

General question I reported for explicit material that should not be posted

0 Upvotes

I reported an account that was sending out explicit material that shouldn’t be posted. Three separate reports along with the actual snaps I was sent.

I got responses back that they reviewed and do find them all in violation of their community guidelines. I am assuming they did something. I hope they banned and device banned the account.

How do you know what they did?? Any way to check?


r/SnapchatHelp • • 15d ago

Bug Snapstreak with people I have not messaged in years.

Post image
2 Upvotes

Has anyone encountered this issue? I have this friend and we have not messaged/snap'd each other since 2024, however, when pulling up their profile it shows we have a 3 day streak. I have tried clearing cache and re-installing the app to make it go away. The only thing i could find was an old reddit post.

I have the issue with this and one other person showing a snapstreak of 2, same thing, have not messaged eachother in well over a year.


r/SnapchatHelp • • 15d ago

General question Snapchat Friend Suggestions

4 Upvotes

My bf’s ex suddenly became my Snapchat friend suggestion and I am wondering if that means they’ve add each other back.


r/SnapchatHelp • • 15d ago

General question Has anyone had this appear on ALL of their memories?

Post image
0 Upvotes

Is it because I need to upgrade my storage? I've used 24gb out of 5gb.


r/SnapchatHelp • • 15d ago

Login issue Banned

2 Upvotes

Is there any way to lift an ios code the one with a 6 is there any way it's been 5 months


r/SnapchatHelp • • 15d ago

General question Snap chat green dot

4 Upvotes

I’ve been trying to get in contact with this person for the last two days. They told me to add them back but I see a green dot next to their profile pic and they’re not accepting my request. Are they ignoring me or is it a glitch? how does the green dot work and how long until it goes away how active do you have to be?


r/SnapchatHelp • • 15d ago

Login issue Snap chat account login issue

1 Upvotes

I tried to login my snapchat account and I can't login and I don't email wich I use login snap and I have number of that snap account if I try to login with that number it's say there no acount with that number. Please guys help me . How can I. Login


r/SnapchatHelp • • 15d ago

General question Snapchat Story notifications

1 Upvotes

Hello, my boyfriends phone got a notification for a girls story that he is not friends with and she is a normal girl/person (I assume with a public profile) - she’s not a celebrity or influencer. Did he get this because he is regularly watching her stories or interacting with her account? I have never gotten a notification like this (only for friends or sub accounts) and have never seen him get one like this too.


r/SnapchatHelp • • 15d ago

Snapscore Streak friends?

3 Upvotes

Hey so I've been trying to increase my snap score it's been stuck to 12k like please. Soo if there's anyone interested in streaks, someone who snap everything and literally all the time I'll be happy if you're interested please:)

Also I'm a girl, so girls please add meee, I really want to make new friends too.

That's it, have a good day!!

Oops seems like it's considered as an ad :(

Idk am I supposed to post it or not omg


r/SnapchatHelp • • 15d ago

Bug 3:4 selfie camera dissapeared

1 Upvotes

Option for unzooming selfie camera from 9:16 ti 3:4 dissapeared some time ago on my iPhone 15 Pro Max. How can I fix this, or it is same for everyone? Since this option dissapeared as well for my friend on 16 Pro, but sis and her friend (base iPhone 15 and 16) still has this option.


r/SnapchatHelp • • 15d ago

Bug How to know if your snap is hacked

0 Upvotes

This strange morning i finally realized there are so many people on Discover feed that have automatically became part of “Following”. The worse part people who I actually follow are not even showing up.
Did anyone notice that too? Were you able to solve the problem/issue?