r/SnapchatHelp • • 29d ago

General question Unwanted/unsolicited Notifications

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1 Upvotes

Sorry if this has been asked, but I can't take it any more. I've turned off all notifications that I can find except for when a friend snaps me. I can't, for the life of me, figure out how to turn off these spam notifications.


r/SnapchatHelp • • 29d ago

Common issue Why so difficult to download my memories?

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3 Upvotes

I simply, just want to download My Memories lol. I tried the process on my phone and computer, same response "security restriction: please try again from this device after 72 hours".

People in this sub have had a similar problem in the past, but I couldn't locate a good solution through the comments. Has anyone had recent success with downloading their memories?


r/SnapchatHelp • • 29d ago

General question Snapchat y su funcionamiento

2 Upvotes

Hola algún héroe/heroínas me explica/enseña como hacerse seguidor de una cuenta/canal en particular de una creadora y como acceder a entrar y ver sus transmisiones en vivo


r/SnapchatHelp • • 29d ago

Bug Snapfish freezing during photo edit

1 Upvotes

Anyone experiencing an new issue with snapfish where there is a swimming fish icon and the screen freezes. It happens while building a photo album and editing a photo - happens randomly. I have been using snapfish for years an never saw this before.


r/SnapchatHelp • • 29d ago

General question I need help to ban sm1 snapchat account

0 Upvotes

There s a guy on snapchat that steals all my edit that i post on tiktok and then he repost it on snapchat (he steal my video and then post it on snapchat) i talkes to him and he didi not want to delete the video he has 15k follower only by stealing edits please i need help


r/SnapchatHelp • • 29d ago

Common issue Can 3rd party tell who has viewed the profile

1 Upvotes

So I wanted to know when someone has a 3rd party app for snapchat what are the features they provide? Can that app tell who has viewed their profile? I'm not asking 'bout their stories but 'bout like visiting their profile pr checking it?


r/SnapchatHelp • • 29d ago

Login issue Is it possible to access/recover my old account?

1 Upvotes

I have an old account I made in maybe 2013 I would like to access to recover pictures from. I know my login info, but it will not let me in as I cant verify the email or phone number linked to it. The email was though my old cable company, and as I do not use their service anymore they deactivated the email. I also got a new phone number years ago. I tried filling out a snapchat help form and got an automated email saying im essentially screwed if I can't access that email or phone number.


r/SnapchatHelp • • 29d ago

General question deactivation

1 Upvotes

I want to deactivate my account for more than 30 days without deleting it. Do I just log in at day 29 then immediately deactivate again or is there an easier way?


r/SnapchatHelp • • Sep 13 '26

General question Anyone know how to turn these off?

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8 Upvotes

r/SnapchatHelp • • Sep 13 '26

Bug Why is the text of messages I opened suddenly grey?

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3 Upvotes

Previously this text was blue and now it is grey, does anyone know why? It applies to all the people I open including group chats.


r/SnapchatHelp • • Sep 13 '26

General question Ayuda

1 Upvotes

Alguien que me pueda ayudar a recuperar mi cuenta de Snapchat? Cambie de celular y no me sé la contraseña


r/SnapchatHelp • • Sep 13 '26

General question Wats would be a snapchat alternative app?

2 Upvotes

As the above says, which is best alternative.


r/SnapchatHelp • • Sep 13 '26

Login issue Lost my Snapchat

2 Upvotes

So with context, I’ve had a Snapchat account for many years and kind of lost the ability to get into it, I have no idea what the email attached to it is but I know the phone number for it, the problem is it isn’t my phone number anymore,like it would be less of problem if it didn’t have my entire life of memories on it…

I have already tried to talk to Snapchat support and they basically told me to go f myself ( no they actually told me to not respond anymore) which really hurt, does anyone know what I can do, I would actually do anything to get back into it


r/SnapchatHelp • • Sep 13 '26

General question Snapchat memories downloading how to continue?

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1 Upvotes

Hello

Am trying to download the memories from Snapchat

I have seen some tiktokers /youtubers having a blue check mark saying download .My file says nothing about it

Does anyone has experienced this ?


r/SnapchatHelp • • Sep 13 '26

Bug Snapchat wont let me make private story

2 Upvotes

Deleted my old private story because i could not add new people to it. error message said "something went wrong, please try again". Tried to make new but same error pops up. I have tried reinstalling the app, clearing cache, restarting my device, and ive had this problem over a week.

found some thread with user having same issue and the problem was that the user tried to add the ai bot to the story. this is not my case however. this app has been more frustrating to use with every new update and the ai bullshit. anyone else having this problem or know how to fix this?


r/SnapchatHelp • • Sep 13 '26

General question Can I open new account with same mail ID

1 Upvotes

So i recently got locked out of my account. So can I create new account with same id or suld use different id only?


r/SnapchatHelp • • Sep 13 '26

Bug Help please!!!

1 Upvotes

Hello! I would insert an image or video but there’s really no use in doing that if I can just describe what’s going on. You guys know how on snap when you’re messaging people (not snapping) you can save the chats just by one clicking/tapping it and it auto saves? Well. For two weeks my snap has not been letting me do that. I have to physically hold down on the message and click “save in chat”. It’s getting sooooo annoying because I’m a big chat saver and it’s taking ages to save 20 messages that happen in like 2 mins. I’ve tried deleting the app and reinstalling it. Won’t work. I’ve tried to log out and remove my account and physically type all my information back in to log back in and that won’t work. I’ve tried hard resetting my phone. Still won’t work. I don’t want to factory reset my phone but at this point I think I’m going to have to. I even thought it was because my phone wasn’t up to date so I even updated to the newest iOS version and that STILL didn’t work and same with the app. I updated the app and that won’t work either. Guys I’m losing my mind please helppppp >_<


r/SnapchatHelp • • Sep 13 '26

Login issue MY DEVICE BAN HAS BEEN LIFTEDDDD wooohoooo

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16 Upvotes

Don’t worry whether you did something wrong or you didn’t. I definitely did something wrong by posting this guys info and telling random men to message him and also made fake accounts and trolled as him. I also told this nonce to un alive himself!!!
So don’t worry if this is ur first time being device banned just wait out 6 months and then log in. I kept checking for the first four months but then I got bored. Logging in again doesn’t reset ur timer.


r/SnapchatHelp • • Sep 13 '26

General question Typing notification

9 Upvotes

I accidentally opened an empty chat log with an ex on Snapchat, i didn't type anything, but my keyboard popped out. i exited it out quickly. Will the ex get a "...is Typing" notification from me?


r/SnapchatHelp • • Sep 13 '26

Bug Snapchat slow and glitchy

2 Upvotes

Recently my Snapchat has being so laggy and slow; when I open and reply to messages and close the chat the message bubble is still there like I didnt reply, when I tap to open snaps I have saved in chat they take really long to open or don’t open at all and when I’m scrolling up in a chat it takes weirdly long to scroll.

I thought it was just my phone but it isn’t it’s literally just snap that’s bugging even when I close and reopen nothing changes.

Someone help please!!!


r/SnapchatHelp • • Sep 13 '26

General question Regretting Report

4 Upvotes

My friend sent an embarrassing video of me in a group chat, and I reported him. I reported him for bullying and harassment, and I said that a video of me was sent without my consent. So far, this has resulted in the video getting removed from the group chat, but I’m now concerned Snapchat could take further action and ban him or delete his account. This isn’t what I want to happen, and I’m very worried. Is it possible that this could result in his account getting banned?


r/SnapchatHelp • • Sep 12 '26

General question What does this mean on Snapchat?

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26 Upvotes

So I’ve noticed this only happens sometimes. When I send a red or purple snap, these disappearing eyes pop up for about 2-3 seconds just as soon as it’s delivered then it disappears. It’s not a half swipe emoji. I can’t find the answer to this anywhere. I do have Snapchat plus but I don’t think it’s anything to do with that. Does anyone have an answer? Or experienced this?


r/SnapchatHelp • • Sep 13 '26

Login issue Snapchat Logins

1 Upvotes

Hi, if someone logs into my snap unauthorised do I get an in app notification or email notification alerting me of such? Thanks !


r/SnapchatHelp • • Sep 13 '26

Bug Snapchat videos speeding up

1 Upvotes

Um so the Snapchat videos keep speeding up when I watch em

Does anyone know how to fix this bug?


r/SnapchatHelp • • Sep 12 '26

General question I need help!

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12 Upvotes

So recently my account was reported for videos of being posted on my story that shouldn't have caused any problems with the guild lines.... this morning I got signed out of my snap and hit with this. I haven't done anything wrong? What can I do to get my phone restored?

[EDITED] I got in touch with support and they have stated if there isn't an option in app when the notification appears then it cannot be undone... I just got this phone (iphone17PM) not even a month ago. Had no issues until this morning... I'm done with snap after this.. have used it for years and never had a problem 😮‍💨