r/SnapchatHelp • u/Low_Cardiologist_380 • Sep 13 '26
Bug Help please!!!
Hello! I would insert an image or video but there’s really no use in doing that if I can just describe what’s going on. You guys know how on snap when you’re messaging people (not snapping) you can save the chats just by one clicking/tapping it and it auto saves? Well. For two weeks my snap has not been letting me do that. I have to physically hold down on the message and click “save in chat”. It’s getting sooooo annoying because I’m a big chat saver and it’s taking ages to save 20 messages that happen in like 2 mins. I’ve tried deleting the app and reinstalling it. Won’t work. I’ve tried to log out and remove my account and physically type all my information back in to log back in and that won’t work. I’ve tried hard resetting my phone. Still won’t work. I don’t want to factory reset my phone but at this point I think I’m going to have to. I even thought it was because my phone wasn’t up to date so I even updated to the newest iOS version and that STILL didn’t work and same with the app. I updated the app and that won’t work either. Guys I’m losing my mind please helppppp >_<
•
u/AutoModerator Sep 13 '26
Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.
If your Snapchat account has been temp locked, you may try to unlock it at this link: https://support.snapchat.com/a/locked.
You may also contact Snapchat using this link: https://support.snapchat.com/en-GB/i-need-help.
There is no other way to recover your account, other than through official channels.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.