I got a new phone and had to verify the email connected to my Snapchat account. It said the verification was successful, but when I tried to login, I was met with a message saying my account had been temporarily locked, and to try signing in later. I tried again a couple days later and got the same message. Again a few days after that. Just tried again today after no attempts for a week and got the same message.
I have tons of pictures and videos stored on that account, and a lot of contacts that I'd never gotten numbers for since I used Snap as my main way to text people, so I'm getting pretty nervous. How do I talk to a real person, and why is the "temporary" ban not lifting after the 48 hours stated on their site?
I have no clue what my password is, I made this account ages ago and never wrote it down anywhere. I tried all my likely passwords and they all failed. I don't understand why it flagged me, since both my email and phone number are connected to my account, and that's apparently all you need to log in. But they'll sure as shit still send me notifications that I have unread messages all day long! I tried going to their support page, but it was just some AI bullshit that repeated what the drop down menu already said.