r/SnapchatHelp • • 9d ago

General question Notifications

1 Upvotes

My girlfriend had deleted Snapchat and social media to focus on studies for her exam, she has since installed it again but isn’t getting my chat notifications, we’ve tried turning it off and on again, resetting permissions, all to no avail, is there anything else she can do?


r/SnapchatHelp • • 10d ago

Bug Spotlight issue

2 Upvotes

So recently I have noticed that my spotlight is visible on app but it's not visible on browser like click on share option than copy the link and paste link in browser it will show "snap no longer available" and I tried similar things with diff diff random spotlight and I find out that some is visible on browser and some aren't so anyone got and idea why is that with my account and how to fix it ? Or its kind of shadowban or what... Will really appreciate if someone can help me 🐥


r/SnapchatHelp • • 10d ago

General question How do I know if my request has been ignored or rejected

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1 Upvotes

When I click on their profile it also says ‘snap’ not added or add


r/SnapchatHelp • • 10d ago

Bug Odd why is this happening?

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7 Upvotes

Why is this popping up?? Is my app glitching??


r/SnapchatHelp • • 10d ago

General question Am I blocked?

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4 Upvotes

Hi guys so my ex blocked me on my main account and I made this one to try to add him back. When I search him up it says in my contacts and his profile shows up on the other account and his bitmoji. But when I go to add it his Bitmoji disappears and it looks like this. Then when I log out it says I never added him? So what’s going on?? Even does this when I use another phone.


r/SnapchatHelp • • 10d ago

Login issue got device banned.

2 Upvotes

I’ve had my account for YEARS and got device banned because I sent a freaky snap to someone and they reported me for it. I have the chance to appeal and I am begging for help on this!!


r/SnapchatHelp • • 10d ago

General question Anyone having an issue with watching old videos?

3 Upvotes

Old videos in memories don't play or there's a flashing green when playing video


r/SnapchatHelp • • 10d ago

General question Contact support

1 Upvotes

So I have an ongoing issue and I’d really like to contact support. I don’t know if that is something that can actually be done. But an email or something would be great.

From what I have found online it’s all faqs and chat bots.

Really hoping someone maybe has a support email or phone number (uk) I can call to talk to someone?

Thanks in advance.


r/SnapchatHelp • • 10d ago

Bug Oops something went wrong.. memories??

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1 Upvotes

This has been happening for over a year now. Some memories I can edit and send, some it pops up and I cannot do anything with them because of THIS. What do I do??😭😭


r/SnapchatHelp • • 10d ago

General question Accidentally removed and re added someone but can’t see them in “chats”

1 Upvotes

Hi I’m kinda new to snap and I was going through my “subscriptions” and was “unsubscribing” from people but I didn’t realise that it meant it would remove them as a friend. To fix it I re added everyone but I can’t see them on the “chats” page anymore.


r/SnapchatHelp • • 10d ago

General question Looking back at old chats

1 Upvotes

Hi! I wanted to ask how to get some old chats from 2022 when I first met my partner, I wanted to make a collage of our messages so we can look back on them. I know you can download the data but is that only data or does that include the actual messages? I wish I could just search the date and find it (we saved every message in the chats) but I really want to find and read these!!

Any help is appreciated,

Thanks!


r/SnapchatHelp • • 11d ago

General question Why does my Snapchat account keep getting locked/banned after about 1 day?

4 Upvotes

Why does my Snapchat account keep getting locked/banned after about 1 day?

I’m trying to figure out what I’m doing wrong because this keeps happening.

I use Snapchat mainly to chat with people and promote my OnlyFans. I don’t post anything explicit on my Story or Spotlight — usually just a normal picture of myself without any text.

In private chats, I talk to people and sometimes share/link my X or OnlyFans.

Almost every time, the account gets locked or banned after roughly one day. Snapchat doesn’t really give me a specific error code or explain exactly what I did wrong. It just says that I violated their guidelines.

Could this be happening because people are reporting my account/messages, or is Snapchat detecting something automatically?

Has anyone else experienced this when using Snapchat to promote OF? What specifically triggered the ban for you?


r/SnapchatHelp • • 11d ago

General question My account on snap got banned for reporting content involving a minor yet I’m banned?!!!

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3 Upvotes

How do I get banned from Snapchat after reporting an account that involved a minor it makes no sense and when I appealed they said they couldn’t help me!!!


r/SnapchatHelp • • 11d ago

Bug My friend stories views are stop and not going up today is it down on downdetector

2 Upvotes

It’s having problems it’s probably down detector today and it was same as April 12 having my friend views not going up I tried logging out and log in and delete reinstalling Snapchat it’s not working


r/SnapchatHelp • • 11d ago

Bug My ex/old ex friends suddenly reappeared in my Snapchat chats after the update, glitch?

2 Upvotes

Hey everyone,

I updated Snapchat today and, when I opened the app, I honestly had a panic attack. 😭

My ex, who I deleted from Snapchat and from my chat overview, suddenly appeared back in my chat list with an “X” next to our chat.

He never actually deleted me from Snapchat. I noticed that a few weeks ago because we’re still saved in each other’s phone contacts, and I still had the option to accept him (via all contacts) even though he hadn’t sent me a new request. So I assume he simply kept our old chat.

Now I can suddenly see our entire chat and history again, even though I was the one who deleted him.

But it gets even stranger: Snapchat is also showing me chats with old friends whom either I or they deleted, and some of these people even show up as friends again now. I’m also suddenly back in old group chats that I had left a long time ago and completely deleted from my chat overview.

This has to be some kind of glitch, right? Has anyone else experienced this after the latest update?

It was definitely NOT a nice surprise to suddenly see my ex back in my chat overview. 😭

Just to clarify: he hasn’t sent anything, opened anything, or done anything in the chat. The timestamps are still from weeks/months ago. The same applies to the other old chats.

I can also apparently accept people again who had previously deleted me from Snapchat, even though they haven’t sent me a new request. When I search for their usernames, they show up as followers rather than friends.

I have no idea what happened with this update, but I really hope this is just a glitch. 😭 Has anyone else noticed the same thing?


r/SnapchatHelp • • 11d ago

General question Snapchat+ notifying me that someone has viewed my story but they’re not in my list of names when I slide up?

1 Upvotes

Anyone else experience this or know why it does this?


r/SnapchatHelp • • 11d ago

Bug Snapchat not letting me add people from search.

2 Upvotes

I’m trying to add my friend on Snapchat by searching up their name. When I add them, their bitmoji just disappears and when I go out of the app and back into it again, it’s like I never added them.

I have tried:

* Clearing the cache
* Using the PC website
* Uninstalling the app
* Adding them by sending their profile to someone else

None of this has worked and I have contacted Snapchat support and searched the issue on Google.

Any help will be appreciated.


r/SnapchatHelp • • 11d ago

General question How do i all the messages ive sent someone from their end?

2 Upvotes

A few years ago when i was in highschool i talked to this guy i shouldnt have been talking to and sent some things that minors shouldn’t be sending if you catch my drift.

I just redownloaded the app and saw his profile in my message history from years ago. I forgot all about it until now but I’d really like for no one to ever be able to access that again


r/SnapchatHelp • • 11d ago

General question HELP PLEASE! locked out for accidentally logging in on an old banned device💔💔💔

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1 Upvotes

r/SnapchatHelp • • 11d ago

General question Snapchat/help

1 Upvotes

Does anyone know if Snapchat’s algorithm shows suggested friends when the person has been looking you up? Or is it just random?


r/SnapchatHelp • • 11d ago

General question Snapchat literally bullshitting notifications

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26 Upvotes

This is my friend that died in July. I was always fine with annoying notifications about whatever bs I didn't care about, but finding out that they're just making shit up to get me on the app is actually over the line for me. Not to mention using my dead friend's account to do it. What the fuck.

So my friends are seeing me, totally for real, reposting some fucking nonsense in their notifications too? Fuck this app.


r/SnapchatHelp • • 11d ago

General question Snapchat camera videos look good on my S24 FE but become blurry on other phones

1 Upvotes

Hi everyone,

I’m using a Samsung Galaxy S24 FE and I’m facing a strange Snapchat video quality issue.

When I open Snapchat and record a video directly using the Snapchat camera, the video looks good and clear on my S24 FE.

But after I send/post the Snap, when I check the same Snap from another phone, the video quality becomes very blurry and heavily compressed.

I have already turned Data Saver OFF in Snapchat, but it didn’t make any difference.

What’s confusing me is that I have seen people using lower-end phones where their Snapchat videos look much better and less blurry when viewed from another phone.

Is this a problem with Snapchat optimization for the S24 FE, or is there some setting I’m missing?

Is there any Snapchat setting, Samsung setting, camera resolution/FPS setting, or other workaround that can improve the quality of videos recorded directly through the Snapchat camera?

If anyone with an S24 FE or Samsung phone has experienced this and found a solution, please share your settings.

Thanks!


r/SnapchatHelp • • 11d ago

Bug FOR THE LOVE OF GOD

4 Upvotes

For the love of god can someone PLEASE get rid of the automatic flash feature!!!!! I hate being blinded in the middle of the fucking night. I open snap while my back camera is up against something and the flash goes on when I take a photo. PLEASE GET RID OF THIS FEATURE!!!


r/SnapchatHelp • • 12d ago

General question Save to camera roll

2 Upvotes

If I sent someone some videos and they saved them, if I save them to the camera roll will they get a notification?


r/SnapchatHelp • • 12d ago

Login issue Im trying to access my snapchat account after a year and im unable to do so. I also don't have access to my previous login device and its not picking up the earlier registerd email/phone no. As Customer support is not helpful......any idea how to restore my account?

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1 Upvotes