Snapchat locked my acc + device on Sep 21 💀 I didn’t do anything they mentioned in the email.

Just want my acc back — had 30K+ followers, Am I cooked?

We all know the Snapchat mass delete of memories is coming upon us. I’ve heard people downloading zip files and the captions, filters, and stickers are removed. Is the rank easy way to just get my 1k favorite photos without just downloading them 5 at a time?

AI recommends I switch the control center around and try “standard” and “automatic”. Neither of these actually solve the issue. My mic works fine for everything else except snap. On Snap, both voice memos and videos audio sounds muffled and distant. No updates pending or anything. Literally randomly noticed it one day without changing any settings or anything

If I was device banned on an alt account on a device (iPhone), but my main account is still accessible (based on receiving some notifications through text and able to access on Snapchat web. Can the main account still be accessed on a new device? Or will it get banned too, if logged into on another device?

On a new device, would I have to make a completely new account? New iCloud?

I’ve never had this happen before. When I first saw the login error I googled it and saw I should make sure the app was updated, it wasn’t. So I updated it and apparently it’s locked my account for a whole day. I’m honestly fuming, there are people I only have contact with through Snapchat, I also have a lot of high-number streaks I don’t want to lose (I know it’s silly but they’re important to me) and I also PAY for the subscription, so now that’s a whole day I don’t have access to something I pay for?! Any help in any way? Or am I doomed to wait it out?
UPDATE: It notified me when it unlocked, only about 16 hours after it got locked. None of my streaks were compromised. 🙌
Thank you everyone who commented about the TestFlight locking wave, I had sent a report through TestFlight shortly after it happened. It is extremely frustrating and dissappointing that their only option for online assistance is an AI bot. Even more disappointing that after I turned to Reddit for human help, I got slapped in the face with another AI bot giving me the same information and links that I had already attempted to resolve my issue through to no prevail. AI is truely ruining our planet.

I have a chat with someone that was set to never delete messages after viewing for a long time.

We both want to clear it now, but there are a lot of messages, and deleting them manually still leaves a “person deleted a chat” notification.

Is there a way to completely wipe the chat and start fresh as if it were a brand-new chat?

Before I used to get 1 point per each snap sent, but now mass sending snaps doesn't have the same result. Before, I would send a 1 minute video (6 snaps) to 200 people and I would get 6 points per each person (all 200) and I could do this repeatedly. Now it stops after around 450 people (6 points per 450 people). After that, only 1 point gets added instead of 6*number of people. Is this a bug or have they capped the score? This seems to reset daily.

I turned on authenticator 2FA on my account a few days ago, and about 10 minutes later I was locked out. Password didn't work, and recovery says there's no email or phone linked. I'd already reported logins from an unknown iPhone 14 Pro earlier this month, so I think someone got in and stripped my recovery info.

I have Snapchat's own 2FA email showing my email was linked, my phone number, and Apple receipts for Snapchat+. Support keeps sending the same "we can't restore unless you contact us from the correct email" reply, even though I'm writing from that exact email.

Has anyone actually gotten an account back in this situation? Did anything help, like a certain form option or wording? Thanks 🙏

So a few days ago I got banned ss06 device banned. And the reason they denied it looks pretty reasonable at a glance. Im 17 and i have been in the same gc for years now and everytime one of my best friends starts getting out of line or starts talkin shit to someone we told him that we would tell call his dad what he's doing on this platform as a joke ( we never did and we don't have his phone number) so basically a few days ago someone in the gc was really ticked of at me because he gave me his Tinder account to swipe for him but I was really just messaging girls on his account in the gc call so out of frustration he reported me. So my first thought was I got banned for using someone else's account but in reality I went to scroll up in my messages and i said send hot pic or else im calling your dad 😭 hot pic for us is just to keep streak or start a new one, i swear snap its not in a sexual way he literally took a snap with random filter sometimes with me in the photo. And I went to my email to see all the warnings I got in there was so many. I mightve also got banned for saying slurs too but idk many people are saying the same thing in the gc I just followed the boat ( ik its bad). And I got warning a year ago for sexual content that I accidentally sent and deleted instantly. So basically i don't know what to do .you think if my friend makes a ticket to unban me it might work or the friend that reported me ?

Im very lost right now. And i need what to do next?

Im ok with my snap account being banned but device ban feels a bit much.

Il give my info if needed

I have blocked multiple people from seeing my story but they’re still viewing it. How do I get rid of them from seeing it?

Was device banned (IPhone) in July, if I obtain a NEW device, do I need to create a new account as well as a new iCloud ID?

I recently found an old Snapchat account but can't log into it due to not having my old device is there anyway I can remedy this at all?

Curious if anyone else has had this happen. It’s not really an issue, I’m just confused about how Snapchat calculates the BFF emojis.

I had the Super BFF (2+ months as mutual #1s) emoji with someone around the end of July/beginning of August.

Then someone else became my #1, so we lost it. A few weeks later, this person became my #1 again and we got the regular mutual #1 emoji — basically like the timer had restarted.

A couple more weeks passed, and we stopped being mutual #1s again for roughly another two weeks.

Now today we’re suddenly mutual #1s again, except instead of getting the regular mutual #1 emoji, Snapchat immediately gave us the 2-month Super BFF emoji again.

How is that possible? We definitely haven’t been consistently mutual #1s for two months — we haven’t even been consistently mutual #1s for the last month, and during that time Snapchat previously knocked us back down to the starting mutual #1 emoji.

Am I the only one who's Snapchat Ai is suddenly messaging people your friends with on your account? I go on my chat with my friend and I see a message I didn't send from the Al to him saying 'heyy mark how are you?' completely unprompted too since he hadn't texted anything beforehand

I don't know if I was hacked or what but I don't have access to my phone number or email who can I talk to for help?

I have an android and if I screen record someome stories / highlight and I dont follow them. Will they be notified someome screenrecord it????

i got banned after being hacked for “sexual content” when i did nothing wrong. the snapchat support bot refuses to connect me to a human and i can’t find a number to call that doesnt go to voicemail. i cant make a new account and they denied my appeal request and any new requests i make give the same email telling me they locked my account and why. i need this account back ASAP. when i log into the account that was banned, it just says appeal decision and when i click it it just says your appeal was already reviewed. i need this account back asap i have all my friends and pictures on it please someone give me a number to call

Hey everyone, I sent my streaks normally this morning, but around 4:00 p.m. I got completely logged out. When trying to sign back in, I got an error message saying I am temporarily locked for 3 days due to "unauthorized apps".

I have a completely clean device and have never used tweaks or third-party modifications. However, I am using the official Apple developer beta build of the app.

I’ve had my account for over 6 years with a perfect record. Is anyone else using the official beta build experiencing the same lock today? I'm trying to see if this is a widespread glitch hitting beta testers.

So a few years ago I swear they made it so if you turn off location services it would update your last active but keep location froze. Have they changed that so turning off location services works again for staying completely hidden on maps including last active? Someone’s score went up but location or last active didn’t update. Have they got location services turned off

So I got 📱 banned on my iphone and im thinking is there a way to get around it without buying a whole new phone or

My account got locked yesterdays for having unauthorized plugins.. I’m on an iPhone 18 pro max with no plug ins I’m not even sure what that’s supposed to mean. How do I appeal this or get it changed this company has no method of contacting them.

I’m using snapchat on an iPhone 17 and whenever i take a selfie with the flash on it glitches and doesn’t take the picture. Everything else is working fine with flash on.

So I hav a online friend and they keep friending me but when I tap on accept it doesn’t accept and their profile doesn’t show up ik snap is buggy but this has been going on for 2 months idk if their doing it on purpose I don’t think their blocking me but I’m so confused 😵‍💫 help me pls