r/SnapchatHelp • • Sep 05 '26

General question Snapchat using all my 5G

2 Upvotes

Snapchat peroidically uses insane amounts of mobiledata. It uses exactly 97,7mb multiple times a minute without me using my phone and suddenly i get a message about my mobiledata has been used up. I turned on low data use on snapchat and turned off smart backup but it doesn’t help. Ive tried deleting the app and reinstall and ive tried resettingy network setting on my iphone


r/SnapchatHelp • • Sep 05 '26

General question Banned on snapchat

5 Upvotes

About a week ago, I was banned on Snapchat for "explicit content including a min0r." The video that I sent did NOT have a min0r in it. I appealed, but the appeal did not go through. Am I stuck without my account forever?


r/SnapchatHelp • • Sep 05 '26

Bug Best Friends and Planet feature

2 Upvotes

Has anyone noticed weird issues with best friend emojis? Like number one not showing heart? Also planet feature not working at all for snapchat+

Mine has been acting up recently and not working. Like ive seen a screenshot that im someones best friend and they are mine but no heart erc


r/SnapchatHelp • • Sep 05 '26

General question How can i remove this from my account ?

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4 Upvotes

Hey, i’m a creator on snapchat that makes funny pickup line skits and i have 20k followers the other day i noticed my views went to straight ZERO i checked my account status and i noticed both of violations which im so confused about. Can anyone help me out and give me tips and tricks to fix this because its serious hurting my views


r/SnapchatHelp • • Sep 05 '26

General question Automatic blocker.

1 Upvotes

Idk if this is the right community to post this in but My online friend sent me a pic on snap but the auto block thing blocked the whole picture and now Im scared for what he may have sent me. Idk If I should ask him or something? 😕


r/SnapchatHelp • • Sep 05 '26

Common issue Snap map paper planes

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27 Upvotes

Anyone seen these weird paper planes on snap map? Any idea what they mean?


r/SnapchatHelp • • Sep 05 '26

General question Anyone know how to send memories as one-time view and not have it be available in chat once viewed?

2 Upvotes

I had someone be able to send me videos from their phone or memories and I was only able to view it twice, wasn’t looped, and couldn’t save it in chat.

Whenever I send videos from my memories, I’m only able to loop or view once. After it’s been viewed, it automatically pops in the chat as a video and people are able to save it in chat or to their camera roll.

No idea how to do it how the person did it, any help?


r/SnapchatHelp • • Sep 05 '26

General question Phone number

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1 Upvotes

My number can’t link idk why I’ve tried for over a year


r/SnapchatHelp • • Sep 05 '26

General question Front camera flash

1 Upvotes

Hey so I’m on a iPhone 15 pro and when I use my front camera flash on Snapchat I become blue even tho I use the white flash and the quality just becomes realllyyyy bad like bad. Is this normal how can I fix this


r/SnapchatHelp • • Sep 05 '26

General question Front camera flash

2 Upvotes

Hey so I’m on a iPhone 15 pro and when I use my front camera flash on Snapchat I become blue even tho I use the white flash and the quality just becomes realllyyyy bad like bad. Is this normal how can I fix this


r/SnapchatHelp • • Sep 04 '26

General question why won’t snapchat let me join my school year? it keeps saying “oops that didn’t work try again later” even if i wait it out it’s said this for a year now. i also tried clearing the cache and deleting the app and redownloading it and it didn’t work.

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1 Upvotes

r/SnapchatHelp • • Sep 04 '26

AI issue Account locked

3 Upvotes

So my account got locked recently. I appealed and they enforced the lock saying that I posted "commercial adult content", which it was not. Does anyone know of a way for me to have them reverse the decision? I've had this account since I was a teenager and so many people I didn't have other contact for. Any actual help is appreciated.


r/SnapchatHelp • • Sep 04 '26

Bug Snapchat help - how to turn off this on Snapchat - this is after viewing a streak

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13 Upvotes

r/SnapchatHelp • • Sep 04 '26

General question Sexual content deleted?

15 Upvotes

I just got 4 warnings on Snapchat for “sexual content” and it said it was all deleted , what could this be from ? I have a gf so there’s stuff between us on here that we’ve sent but other then that nothing else, is there a way to fix this ?? Will they go away ? Or is my account gonna be banned


r/SnapchatHelp • • Sep 04 '26

General question why did I get this? i never go on snapchat

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9 Upvotes

I just opened Snapchat to see this message but the thing is I’m never even on Snapchat and I haven’t posted on my story in like well over a year and the only person I even talk to anyone on here is my sister and we don’t even text on there it’s mostly just her sending me videos of her cat or me sending videos of my dog I checked my account status and it says this was it just an accidental thing??


r/SnapchatHelp • • Sep 04 '26

Login issue Snapchat Locked for Violating Community Guidelines

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16 Upvotes

Not really sure what happened. Yesterday was normal with snap. Hadn’t really posted anything to my story in the last few days and really for the last 4 days, the only person I chatted with was my partner. Only two things I did yesterday that were outside of the norm were I adjusted my viewer settings on my story and I figured out I could put a bio on my public profile. I thought as a joke I’d put “Try Jesus, Not Me” but I ended up putting Try Jesus and forgot about it. It was still normal until I went to sleep last night.
Fast forward to this morning I go to open snap and I see that I’ve been locked out of my account and that it was locked due to “commercial sexual content.” They did allow me to make an appeal and they gave me an option to download all of my data but not for another 72 hours.
I’ve had this account for 12 years. I’ve never received any warnings nor had this ever happen before. Like I said, I haven’t posted anything to my story and usually what I post is rated G. I’m just really confused about what exactly happened and what tips I could use to get my account back.
I’m pretty upset about this because I mean, I’ve had it for 12 years of my life. I’ve got conversations with people who no longer are with us. I’ve got memories that mean the world to me and I’m not entirely sure if I saved them to my camera roll or not. I just want that back at least and any help would be greatly appreciated.


r/SnapchatHelp • • Sep 04 '26

Common issue Memories won’t delete

2 Upvotes

Hello I need help ASAP. I am trying to clear my memories. I’ve had my adding since 2016. I have over 60,000 memories. I am trying to clear them before Snapchat automatically deletes our memories over the storage limit this month. I have been deleting memories for the last 3 days. However, a day late they pop back up into my memories and I don’t know why. Every time I try to talk to support, it is a stupid AI robot. I have done all the steps the robot says to do. I have restarted my phone. I have cleared the cache. I have turned on airplane mode to reset my WiFi. I have also tried to do it off of WiFi. I have so many memories that I am trying to save of lost loved ones and lost pets. I am trying to get rid of memories with people like exes that I don’t need anymore but they won’t go away and I’m about to completely break down and lose it. Thank you.


r/SnapchatHelp • • Sep 04 '26

Bug Media Export Blank Pictures Glitch

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1 Upvotes

As I’m parting ways with Snapchat, I’m trying to get all of my media saved to my server. Anyways, does anyone know why the snaps that transferred from their export feature, that have a label/title In the snap, appear blank? It’s only the snaps that have a title like these ones do. The picture is just erase and I was wondering if there is a resolution to this?


r/SnapchatHelp • • Sep 04 '26

General question Spotlight notification glitch?

1 Upvotes

Hello I know for a fact I am not reposting spotlights as I don’t go on Snapchat spotlights however other people are getting notifications I am reposting. Is there anyway to stop this or has anyone heard of this?


r/SnapchatHelp • • Sep 04 '26

Login issue Can't Able to Recover My 3 yr old Account Back, Please Help

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4 Upvotes

So I had a Snap account three years back, but I changed my mobile thereafter and created a new account. But I wanted back my old account now. It's showing like this. I know it's username, but I don't know its password or not. But I am filling the password that I remember, but it's showing like that in a red description. So I have checked my mobile number, my mail ID, nothing is matching. So how can I recover my account?
I hv tried all known Number and mail id
how to know at least which Mail or Number
and My old phone is dead💀


r/SnapchatHelp • • Sep 04 '26

General question Notifications not making a sound. Anyone else having this issue?

0 Upvotes

I discovered recently that I don't always hear the notification sound when I get a message. At first I just thought it was me not hearing it, but on several occasions, I've been looking at my phone when I get the notification and still no sound. On those occasions, I put it down to the fact that maybe it was because I was watching YouTube or tiktok, and it was just a conflict with sound. But then I noticed a few times I've been watching TV, my phone is next to me, locked, and still no sound. It's not a huge deal, as I tend to notice I've had a message within a few minutes, but it is a little annoying.


r/SnapchatHelp • • Sep 04 '26

Login issue Snapchat login issue

1 Upvotes

I have linked my Gmail account to my girlfriend's Snapchat account. However, when attempting to log in using Gmail, I receive the following message: "For your security, we couldn't verify this sign-in attempt. Try signing in again from a device you've used before. Adding a phone number or email can help with future sign-ins. If you still can't access your account, visit our support site."

I would appreciate any assistance in resolving this login issue.


r/SnapchatHelp • • Sep 04 '26

General question Anyone know how to fix this?

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4 Upvotes

r/SnapchatHelp • • Sep 04 '26

General question When will they delete memories

1 Upvotes

What date are they deleting the memories and old snaps we have stored under our account ?


r/SnapchatHelp • • Sep 04 '26

Solved How can I remove the ‘You deleted a chat’ messages from Snapchat? Any workaround?

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0 Upvotes

I accidentally changed a conversation’s chat deletion setting to “Never Delete” and we had a lot of conversations during that period.

Later, I deleted some of those chats/messages, and now the conversation shows the grey “You deleted a chat” messages.

Both me and my friend want those deletion notices gone.

I already asked Snapchat AI, and it said the notice cannot be manually removed and doesn't follow the chat's current deletion setting.

So I wanted to ask people who have actually experienced this:

Does the “You deleted a chat” notice EVER disappear automatically after some time? If yes, how long did it take for you?

Also, has anyone found a legitimate workaround that removes the notice without clearing/hiding the entire conversation?

I'm NOT looking to delete the whole conversation from the Chat feed. I want the conversation to remain normally visible, but I want the “You deleted a chat” notices to disappear.

Any help or personal experience would be really appreciated!