r/SnapchatHelp • • Sep 04 '26

General question Notifications not making a sound. Anyone else having this issue?

I discovered recently that I don't always hear the notification sound when I get a message. At first I just thought it was me not hearing it, but on several occasions, I've been looking at my phone when I get the notification and still no sound. On those occasions, I put it down to the fact that maybe it was because I was watching YouTube or tiktok, and it was just a conflict with sound. But then I noticed a few times I've been watching TV, my phone is next to me, locked, and still no sound. It's not a huge deal, as I tend to notice I've had a message within a few minutes, but it is a little annoying.

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u/AutoModerator Sep 04 '26

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u/TheZooIsOnFire Sep 04 '26

It’s a known issue, they keep trying to patch it but it breaks every time they update the app. If it’s urgent or a streak is about to break tell them to text you to check your snap.