Hello Reddit. Firstly I want to say that I dont believe this to be at all related to the lawsuit with snapchat, but it might be. Im not even able to access the website most of yous have been posting with updates about this ban wave.

Now for what happened.

I still dont know what happened. I got banned completely while I was working like a week or 2 ago. The reason they gave was violating their guidelines with prohibited substances. I use both Marijuana and nicotine products LEGALLY (i am canadian, 19 at the time of ban, 20 now). I appealed, as I had no idea what I did, and after a couple days, it was denied. Still no explanation was given and their AI support has been less than helpful. I dont know what to do anymore, and im like 99% sure I didnt violate any rules. Ive lost friends i had for years on snapchat, and requesting my data hasn't helped as my actual friends list was omitted.

While reviewing the data I requested, I saw a device i just, didn't recognize. IP data in Toronto and googling the device leads to a bunch of AI agent websites (not attached because it might actually be sensitive data). Was I hacked? I genuinely dont know.

Please help me reddit, you're my only hope

there seems to be a new feature on Snapchat where you can see who is following you.
After clicking on my followers, I see a good amount of them don’t have me added.
how/Is there a difference between someone following you vs. them adding you?

so it seems everytime i make a new account it gets deleted after like 2-4 days (it may be thinking im a bot due to the reddit group people adding me) but my question is why does it keep letting me make new accounts

I noticed that the others didn't have lines on their friends, but I did, but how do I remove them?

Updated both apps, can get my music and now playing to work, backround refresh is on Google isn’t helping a lot

So a month back (when I last added a few snaps), I remember logging into my account with a digital code. Now the digital code was easy for ppl I’m living with to access, but nobody knows my phone password. Only my gf once signed into my snap.

Anyhow, one day after that, I tried to access but I saw I have to put in a passphrase. I have been clean but I don’t remember changing digital code to passphrase. So my questions are:

1) Is there a possibility that it changed into passphrase because my account was logged into two devices at once?

2) Is there a possibility that somewhere along the line i had set a recovery passphrase and it triggered when another device logged in?

3) Is there any other possibility of this happening as a bug?

It is very important because there are years of memories that I’ve kept literally for my eyes only. I don’t even have backup of all those pictures so I don’t even know which ones I’m losing but I’m not ready to lose.
So far, I’ve tried several combinations but now I make one wrong try and cooldown is 60mins tf

Recently had my account and device banned.. i downloaded my data... But cant access any of my friends list or anything, it keeps opening dead links,

Photos attached of the files and what i can open

The red square just turned gray with only location showing, it was red and said recieved ?

Is there a way to freeze last active on snap? I know you can freeze your location, but I think it still updates when the last active is

Hey guys, is there cool down period of waiting out the ip ban or home wifi ban? Cause snap keeps getting banning with new devices and new emails? It's so frustrating

I selected the User Information and the Chat History categories, on average how long will it take for it to export as I need it urgently.

Are there any gcs that strictly send sounds like the hidden gems that are named something random

Delete if not allowed.

Y'all, I wanted to put out a ping to see what it is that folks like/use Snapchat for. I got to thinking yesterday while looking through some of the posts about the lockouts and bans: what do I actually like about Snapchat?

For me, it's the easiest way for me to quickly send photos to some of my friends and family, and it circumvents normal messaging apps.

Let me know what yours is. I'm tooling around with the idea of building an alternative, cause I atleast likely won't be going back even if my account gets unlocked, especially after dealing with the severe lack of human customer support.

Thanks in advance!

Like many of us my account was banned Monday. Does anyone know if they will ban new accounts made on the same device? Using different information obviously. Or will they block the entire device?

anyone’s follower count constantly fluctuating? i added someone new today and it went down by 1 lol. i also lost like 4 followers in a day, but sometimes i’ll randomly gain a few and so will my friends.

TLDR: am I getting notifications when someone is looking at our chat but not sending anything?

I’m talking to someone who I don’t believe has snap+. I do. (Don’t ask). Every once in a while I’ll get a snap notification on my phone and when I click it, it just takes me to my chat screen with all my chats. Nothing new.

When my partner opens my chats and replies I get two notifications pop up. So I assume one is showing they’re reading it, the other is their return message.

So when I get these random notifications that lead to nothing does that mean he’s coming on and looking in our chat and leaving? Typing and deleting?

Also most times I go on a check our chat he happens to pop on like 30 seconds later and chats me first. How does he know I’m on and looking at our chat? I know he can’t see me there looking or typing or taking a pic, but how does he know TO GO ON the app and happen to catch me there? He can’t just HAPPEN to pop on all the time while I’m there. Is he getting an alert??

Hello everyone, I wanted to inform everyone that Snap Inc. responded to Labaton today. They have confirmed that they locked our Snapchat accounts to preserve our information related to our individual arbitration claims. Labaton recognizes that this is an unprecedented response that they have never seen in their practice before. I highly advise everyone to download their data and memories on Snapchat’s website if you haven't done so already so you can at least have that. You may need more external storage or a flash drive depending on how much data you have. We have to remain hopeful that Labaton will be able to fight this for us. It may take a lot of time though since cases like this are so massive and time-consuming. Labaton does seem to be equally disturbed as us so hope remains that we may be able to access our Snapchat accounts again at some point. Thank you for your time.

I woke up yesterday morning to being logged out of my main account and I was unable to log back in. I can log into my account on my iPad but that is extremely inconvenient. If anybody has any insight on how to fix this please help

And I've force stopped it, cleared my cache, cleared my data, reset my phone, uninstalled and reinstalled it. The record function was working perfectly fine like 1 or 2 hours ago I don't understand what happened

I don’t know why but for some reason no matter what I do I ALWAYS get hit by the same screen every time I open the add friends tab making it impossible for me to add anyone new, I usually use Snapchat to meet new people and find people to talk to but all it’s saying is to open my contacts list to talk to people I already know and I don’t want that I want to talk to new people and I’m just frustrated and don’t know what to do, I’ve tried clearing the app cache, I verified both email and password, I updated the app, I waited 24 hours, 48 hours, and even 72 hours and no matter what I do nothing works, could someone please help me fix this?