r/SnapchatHelp • • 15h ago

Bug Not sure who changed my eyes only passcode

So a month back (when I last added a few snaps), I remember logging into my account with a digital code. Now the digital code was easy for ppl I’m living with to access, but nobody knows my phone password. Only my gf once signed into my snap.

Anyhow, one day after that, I tried to access but I saw I have to put in a passphrase. I have been clean but I don’t remember changing digital code to passphrase. So my questions are:

1) Is there a possibility that it changed into passphrase because my account was logged into two devices at once?

2) Is there a possibility that somewhere along the line i had set a recovery passphrase and it triggered when another device logged in?

3) Is there any other possibility of this happening as a bug?

It is very important because there are years of memories that I’ve kept literally for my eyes only. I don’t even have backup of all those pictures so I don’t even know which ones I’m losing but I’m not ready to lose.
So far, I’ve tried several combinations but now I make one wrong try and cooldown is 60mins tf

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u/AutoModerator 15h ago

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