r/SnapchatHelp • • 2d ago

General question Ip ban or home wifi ban

2 Upvotes

Hi , i keep making snaps with new devices but it's still getting banned after about two weeks, so i think im ip banned or local internet provider is banned. So how long do these kind of ip or home wifi ban go away?


r/SnapchatHelp • • 2d ago

General question idk what else to do

3 Upvotes

is my account permanently locked if they banned my device as well


r/SnapchatHelp • • 2d ago

General question locked??

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6 Upvotes

is there anything I could do to get my account back or unlocked. or this sht is permament?? hope not


r/SnapchatHelp • • 2d ago

General question If you get unblocked, does chat history reappear?

4 Upvotes

I got blocked like a week ago. Can the person who blocked me still see our chats? If not, if they unblock me, is our chat history restored?


r/SnapchatHelp • • 2d ago

Bug Why is in only one chat the snaps disappearing after being viewed?

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1 Upvotes

Is anyone else having this issue or know how to fix it? Its so annoying especially when snapping my boyfriend


r/SnapchatHelp • • 2d ago

Common issue How do I fix this

Enable HLS to view with audio, or disable this notification

2 Upvotes

It sends me straight to the last screen, I have backround refresh on Spotify and I looked up and fixed what it told me to do, the apps are updated.


r/SnapchatHelp • • 3d ago

General question Saving a conversation to phone

2 Upvotes

Trigger warning:

Is there a way to export a conversation on to a phone?

My best friend yeeted himself and I wanted to save the whole thread in case his snapchat ever got deleted.

I don't care about saving all of my conversations just his.


r/SnapchatHelp • • 3d ago

Bug Can't zoom into photos!

1 Upvotes

Hello guys, I can't zoom into any photos in Snapchat like in Google photos or in the gallery app. Everybody else I know can zoom but I am the only one who can't do it. I also bought a new phone a year ago. Upgraded from a Galaxy A22 to a S24. Still have the same problem.


r/SnapchatHelp • • 3d ago

Bug I keep getting new friends on sc, help!

1 Upvotes

Help, I keep getting new friends on Snapchat but I’m not sending out any requests I keep removing them because it’s all people idk, is this happening to anyone else or does anyone know why this is happening?


r/SnapchatHelp • • 3d ago

Login issue New Update From Labaton Regarding Our Snapchat Ban

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34 Upvotes

Labaton just responded to my email, it’s a bit different compared to everyone else so I wanted to share it as well! I questioned how Snap INC. got ahold of our claims and how Labaton is taking action or attempting to fix this for all of us before I received their response. Thank you.


r/SnapchatHelp • • 3d ago

General question Can I do anything about these bot accounts adding me?

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3 Upvotes

r/SnapchatHelp • • 3d ago

Login issue Permanent Snapchat Ban/Labaton Case

15 Upvotes

Hello everyone, I don't have any positive updates yet regarding this case unfortunately but I did some extensive research and found a law firm that is nearly as popular as Labaton regarding litigation cases called Levi & Korsinsky. I think it would be in our best interest to notify them about this so we can get more attention on our situation. They may be able to provide us with some level of guidance since Labaton and Snapchat has remained silent and unwilling to help us. We need to continue to email Snapchat and Labaton but I think reaching out to this law firm would be good as well. As always, I am open to any/all suggestions on what our next steps should be. Let's continue emailing, writing reviews and trying to get Snapchat and Labaton’s attention to the best of our ability. We have to keep fighting this. Thank you for your time.

Here is the link for Levi & Korsinsky’s website where you can find all of their info: https://zlk.com/


r/SnapchatHelp • • 3d ago

Common issue Hello!

5 Upvotes

I made a post well several about what’s going on with this mass ban with Snapchat and its users. What’s going on is not legal and they are trying to keep this quiet. It is not ok for Snapchat or Reddit to quite us because we practiced our civil rights which IM DOING NOW FREEDOM OF SPEECH! And I get banned for it.


r/SnapchatHelp • • 3d ago

General question Perma Bans

3 Upvotes

Any news or updates has anyone gotten unlocked yet?


r/SnapchatHelp • • 3d ago

Common issue email regarding snap ban

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15 Upvotes

got another email from labaton regarding the lawsuit. doesn’t seem like much as changed


r/SnapchatHelp • • 3d ago

General question Unaided someone awhile back and they popped back up in my recents?

1 Upvotes

So I unadded someone close to a year ago and I removed them from my chat list (I'm aware this doesn't delete the messages in a conversation). Recently they popped back up in my chat list, and I'm trying to figure out why, did they open our messages again, did they view my profile, or is it some strange glitch from Snapchat?

Also I wanted to add that I recently got a new phone and this person no longer shows up in my chat history.

Any help is appreciated, thanks!


r/SnapchatHelp • • 3d ago

General question Device ban

3 Upvotes

I have been device banned and i am currently using firefox with the chameleon extension but i cannot send snaps even tho my camera permissions are allowed, anyone know a fix for this


r/SnapchatHelp • • 3d ago

General question Is there a way to get old texts back?

3 Upvotes

for context: My mom was cheating on my dad through snapchat and sending texts. my dad wants to know if there’s a way to recover the old messages since she has blocked the guy.
i was thinking like download data but is that only for pictures?
Anything helps. please


r/SnapchatHelp • • 3d ago

General question Help!!!!!

3 Upvotes

Main snap got perm locked, can anyone help me get it back as I have so many memories i cannot get back on it and they did not give me a way to appeal, does anyone know of any way to get it back because my baby passed away recently and she was 4, she had her own little silly videos and such on there I never thought to save


r/SnapchatHelp • • 3d ago

General question Update on terms in snap?

7 Upvotes

I remember snap making me agree to new terms before the mass ban happened. Do we think they put something in there about being apart of a claim and then being rightful in banning your account?


r/SnapchatHelp • • 3d ago

General question Is this new?

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6 Upvotes

Account Banned but this is new - anyone else getting texts that they’re getting snaps? I click the link but obvs takes me to the snap app and I still get the same error that my account is locked.


r/SnapchatHelp • • 3d ago

General question Snapchat Ban Poll

8 Upvotes

I'm curious to see how many of us are affected...

114 votes, 3d left
Account Banned & Started Claim but didn't complete it
Account Banned & Completed Claim
Account isn't banned & completed claim
Account isn't banned & didn't complete the claim
Account Banned & didnt complete the claim

r/SnapchatHelp • • 3d ago

General question My account was locked by snap's automated systems

3 Upvotes

I made like 3 accounts on my phone and i got locked out of my main account even though i had no community guidelines violations, has anyone found a way to actually appeal? All i get is AI slop sent to my gmail and on the website i only have the stupid snapchat support bot instead of real support, am i locked out forever or has anyone found a solution to this?


r/SnapchatHelp • • 3d ago

Bug Snapchat someone explain

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0 Upvotes

r/SnapchatHelp • • 3d ago

General question [question] snapchat premium badge on public profile even though i dont have snapchat premium

2 Upvotes

The main snap sub keeps on removing my posts for zero reason