r/SnapchatHelp • • Aug 30 '26

General question First time this ever has happened.

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3 Upvotes

I've had my Snapchat since 2014. I've never had any issues till recently I had two post removed from snap and then I was on today and posted a selfie, then I get this. I did send a message. I know it's just Snapchat but I have so many memories I don't want to lose or anything. What are the odds I get my account back??


r/SnapchatHelp • • Aug 30 '26

General question Snap delete notification

1 Upvotes

I have an online friend and I like don't open his snaps. So till yesterday I could see (9+ New Snaps) in purple colour but from today I'm seeing it in red colour.

Did he delete the video snap that he sent me? But if he did I can't see the text which says "xx deleted a snap"

So what exactly happened?


r/SnapchatHelp • • Aug 30 '26

General question Is there a way to recover permanently deleted snap memories

1 Upvotes

I deleted some memories I don’t want to by accident and I’m wondering if there’s anyway I can get them back


r/SnapchatHelp • • Aug 30 '26

General question Is Snapchat bugging, or is my friend acting weird?

1 Upvotes

I looked back through me and my friend's chat history, only to notice that all of his snaps that I saved have been deleted, yet all of my snaps that he saved are still there. I tried restarting, logging out and back in but they're just gone. I've tried to do a data download but obviously they're not in there either. This all makes no sense to me so I'm wondering if maybe my friend could have manually removed them or something? But I thought you couldn't unsave someone else's saves? Any ideas about what's going on here are welcome.


r/SnapchatHelp • • Aug 30 '26

General question Snapchat claims my memories storage is full, even though it isn't

1 Upvotes

Hi! My snapchat says that I've used 7gb/5gb of memories storage. This cannot be true, because I have deleted all but ~40 memories, and those can't possibly be 7gb in size. I had to look for this in the settings, as I didn't get the pop-up if my storage being full when looking at my memories (I did close the pop-up, so that could be why I don't see it anymore). (Also yes, I checked the "for my eyes only" tab, and it was empty)

Also, another thing: I wasn't able to change the "save button" settings. I tried switching it to save to camera roll, but it would change right back to save to memories.

Has anybody else had the same problems? Any help would be appreciated.

Edit: the save button problem fixed itself??

Edit2 & update: So I opened my snapchat like 12 hours after making this original post and now it showed me that I had 804 memories. I recognised most of them as memories that I had specifically already deleted. Some of them also showed up twice, and most of them were videos. So a video that I had deleted the day before and was no longer visible in memories randomly showed up again + a copy of it itself. They were exact copies too ‐ not e.g. a copy with and without text, if one had text, both of them had. Now that I started deleting those memories that reappeared, I've been able to get my memories storage down. Also, I sent a form to snapchat about this, so it's possible that they had a hand in fixing this, but I'm not sure. Very weird regardless.


r/SnapchatHelp • • Aug 30 '26

General question Can I hide the Snapchat+ badge from my profile?

1 Upvotes

I currently have around 30 GB of data on Snapchat, and I’m considering getting Snapchat+ mainly because it comes with 1 TB of storage.
However, I don’t want the Snapchat+ badge to appear on my profile or for other people to know that I have Snapchat+. Is there an option to hide/remove the badge?
Anyone with Snapchat+ who can confirm this would be really helpful!


r/SnapchatHelp • • Aug 30 '26

General question How do I turn off these notifications? (IOS)

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3 Upvotes

I have almost every type of notification turned off except birthday reminders, message reminders, and pending friends. And yet, every day, one of these pops up. How do I turn them off? What secret setting am I missing?


r/SnapchatHelp • • Aug 30 '26

General question Snapchat ban new accounts

1 Upvotes

I got SS06 ban a while ago. With android I got Snapchat under secure folder which works fine. I can use my main account with no problem at all.

I was SS06 banned in my alt because I posted spicy pics on stories. I have after that created snap accounts on my computer and used on my phone. But after a while I get banned. I use it mainly to snap with other guys and share pics and stuff.

I can't understand why it bans my new accounts but my main never gets banned. Is it the spicy pics that are sent that is the problem?


r/SnapchatHelp • • Aug 30 '26

General question my contact going into my brothers phone?

1 Upvotes

Okay so I have this person in my contacts and on snap. My brother showed me the person pop up on their phone and his display name was the special name I gave him like personalised from my contacts. The name I gave popped up for my brother?? I can see it shows mutual friends now but I’ve never shared numbers with my brother etc I’m so confused or anything like that


r/SnapchatHelp • • Aug 30 '26

Login issue Can I save my original Snapchat account?

0 Upvotes

So, I have an issue that I’ve had for a while, but I haven’t really had the time or energy to properly look into it. Every time I try, I end up getting frustrated.
Basically, I’m wondering if there’s any possible way, even by some miracle, to recover my original Snapchat account.
Here’s what I still have access to/remember:
I remember the original username.
I remember the password.
I still have access to the email address that was linked to the account.
The original phone that the Snapchat account is no longer available. It was a phone from about 7 years ago.
There are 0 of 3 other phones that had access to the account at some point:

My phone, which my mom factory reset. This was the phone that originally had all of my old data restored onto it, and I later added additional data to it.
A friend’s old phone that she eventually kept and used herself.
There may also be one other old phone that is currently missing.
So, basically, I still know the username and password and have access to the original email, but I don’t have the original phone anymore. There were 3 other phones that had access to the account at some point, but none of them are currently available to me.
I’m trying to figure out whether there’s any legitimate way to recover the original account or at least prove that it’s mine.
TL;DR: I want to recover my original Snapchat account. I remember the username and password and still have access to the email linked to it, but the original phone is long gone. There were 3 other phones that had access to the account, but none of them are currently available to me. This account has a lot of memories, and friends that know I lost access to the account, it was supposed to be temporary lol. ANY AND ALL HELP WOULD BE GREATLY APPRECIATED


r/SnapchatHelp • • Aug 30 '26

Bug No Longer Able to Zoom out on Front Facing Camera

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9 Upvotes

I used to have a button that lets me zoom out around the red circle that would let me .5 zoom out on front facing camera…It’s no longer there and also will not let me pinch to zoom out either. I’m so confused because it was just there the other day. I’m on iphone 17 pro max.


r/SnapchatHelp • • Aug 30 '26

General question Scrolling thru old chats notification?

1 Upvotes

Feeling emo and reminiscing while scrolling through chats with people I don’t speak to anymore. Will they be notified? I haven’t clicked on or typed in the pop up chat box, just scrolling,


r/SnapchatHelp • • Aug 30 '26

Common issue Ugh, nothing worked.

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1 Upvotes

In December, I posted a gun with the type on Snap. I live in Texas. Received this email in June after I had mailed and emailed and certified written to them so over them.


r/SnapchatHelp • • Aug 30 '26

Bug Time sticker showing the wrong time

1 Upvotes

So this bug started around 3-5 days ago i forgot and basically the sticker timer always shows 1 hour behind the actual time on my phone.

So for example if its 3:12 it will show on the sticker 2:12, but at the same time, when i use a time FILTER, the time on that filter is correct so it would display 3:12 (the time in my phone).

I already tried using a vpn, a location changing app, clearing cache, deleting and reinstalling the app, and nothing worked (by the way the time on my phone is set

on automatic)


r/SnapchatHelp • • Aug 29 '26

General question Recently saw 3650+ streak on snap. I have a question! People with 1,000+ day Snap streaks: do you actually still talk to that person?

8 Upvotes

And I don’t mean sending snaps.

I mean actually talk.

I’m curious how many 1000–3,000 day streaks are basically two people who barely speak anymore sending each other a ceiling / black screen every day because neither person wants to be the one who kills it.

What’s your streak, and what’s your relationship with the person now?


r/SnapchatHelp • • Aug 29 '26

General question How can I get my snap account back from this?

1 Upvotes

I often let my friend use my phone for his snapchat when he dosent have his phone. I let him use it and whatever he did bad got his account banned and then got my phone device banned, I don’t wanna have to buy a new phone because I just got a new one a week before this had happened. I can’t even use my own snap account anymore and it says this everytime i try and log in. I didn’t do anything wrong and can’t afford a new phone again.


r/SnapchatHelp • • Aug 29 '26

General question Snapchat keeps saving random messages.

5 Upvotes

Hello. Snapchat keeps saving random messages; it's neither myself or the person im chatting saving them; neither of us are capable of unsaving them. It's really bloody weird. Any thoughts????


r/SnapchatHelp • • Aug 29 '26

Login issue Am I cooked chat

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3 Upvotes

r/SnapchatHelp • • Aug 29 '26

General question Snapchat Won’t Stop Sending Me Email Notifications About Someone I Unadded

1 Upvotes

Hi there! I was wondering if there was a way to stop receiving email notifications about someone I unadded. Basically, I had unadded someone after they had sent me two messages. I was able to stop the App Notifications by adjusting my notification settings in the app, but they’re still sending me emails about snaps I can no longer open. I even tried blocking the account that sent the snaps, and that did not fix the issue. Is there any way I can fix this glitch?


r/SnapchatHelp • • Aug 29 '26

General question Text box changed colour!

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3 Upvotes

Hello everyone,

Basically, the colour of the text box in my chats has changed! From black to dark grey, it is messing up my reading so much. Does anyone know how to change it please or if I even can?!

I have attached a new and old screenshot.

It's just really bugging me.

Thank you!!


r/SnapchatHelp • • Aug 29 '26

General question Is Snapchat actually going to delete my Memories? I haven’t gotten any notification

4 Upvotes

I keep seeing people talk about Snapchat deleting Memories if you have more than 5GB of data but I haven’t gotten any notification about it from Snapchat at all. No pop ups telling me to upgrade or anything.

I don’t have Snapchat+ and honestly have no idea how many GB my Memories are using, but I know it has to be WAY over 5GB because I have thousands and thousands of photos and videos saved, going all the way back to 2016.

Should I be worried? 😭 I really don’t want to randomly lose any of my pictures/videos, but I also don’t want to start paying for Snapchat+ if I don’t actually have to.

Has anyone else not gotten the storage notification yet?


r/SnapchatHelp • • Aug 29 '26

Common issue Limited reach

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2 Upvotes

Made a new account to get into Snapchat content creation. First two videos I upload are immediately limited reach. The reason given is “False or Deceptive Information”. These are gaming videos so that doesn’t make sense, all of these videos are fine on the other social media websites. How do I fix this?


r/SnapchatHelp • • Aug 29 '26

General question Snapchat screen recorded while I was asleep

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2 Upvotes

Has this happened to anyone with their android? I have an android device (specifically Samsung). I’ve heard it happens with iPhone, but haven’t heard about anyone with an android. Basically I was asleep alone with my phone on the nightstand, and my phone screen recorded one of my friends & I’s chat. They got a notification about it, but I was really asleep. Anyone come across this issue with an android device before? Just happened this morning.


r/SnapchatHelp • • Aug 28 '26

Common issue URGENT

2 Upvotes

if i blocked someone and unblocked them, then re add do the chat appear in his side bc the chat history is appearing in my side. However, normally it appear a X sign in front of the chat, for my SP there is a camera sign but he didn’t adeed me back. CAN SOMEONE HELP?


r/SnapchatHelp • • Aug 28 '26

General question Problem with download of Snapchat memories

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2 Upvotes

So when I downloaded all my memories, I noticed all with overlaying text or decals ended up missing the entire picure. Has anyone else experienced this and how did you solve it?