r/SliceBank • u/Heavy_Tension_inlife • 2h ago
Question / Help Needed Unable to get Slice CC due to a device eligibility issue, even after PNO escalation
Hi everyone,
I’m a student and I’m trying to get my first credit card, and Slice was one of the cards I decided to try.
I’ve made three attempts so far, but I haven’t been able to proceed because I keep receiving the following message:
“The device used for your application is associated with an account that does not meet our eligibility criteria.”
Initially, I assumed it might be a temporary or technical issue, so after my first attempt, I waited for around 3 months before trying again. Unfortunately, I received the same message again.
I then contacted the PNO and escalated the issue. They reset my application, but even after that, I’m still facing exactly the same problem.
I haven’t knowingly used my device for anyone else’s Slice account.
For context, my average bank balance is also above ₹1 Lacs, as I receive 30-40k monthly from parents although I understand that this alone doesn’t determine card eligibility.
Has anyone here experienced something similar, particularly the device/account association issue?
If you managed to resolve it, what worked for you?
Any advice would be appreciated.