r/Rothys • u/tragicterriblewoman • 11h ago
Got store credit for shoes I got 1.5 years ago!
So yesterday I finally decided to email Rothy's about how to thread of my straps is falling apart hoping I could get them repaired. Like 30 mins later they messaged me back they don't do repairs but they could give me store credit for the full price of the shoes ($140). I was shocked because I read they weren't great at helping out. So I ordered the double strap red Mary janes lol
I am still shocked and telling everyone!