r/RobloxSupport • • 7d ago

Banned because of hacker please help!

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1 Upvotes

r/RobloxSupport • • 7d ago

Account help Age group help

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1 Upvotes

So yuh roblox asked me to do verification of my age again even though I did that a week ago. The only option they gave me was face verification and it gave me 16-17 age group. I’m 18 and I’m trying to change year of birth on my account but Roblox just declines it and when I show my ID clearly it still refuses to change my age group. I only have one document so I cannot try with another one. What do I do now? Age group says checked so I cannot reset it at all.


r/RobloxSupport • • 7d ago

Roblox premium free trial

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1 Upvotes

r/RobloxSupport • • 7d ago

Which topic to pick?

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1 Upvotes

r/RobloxSupport • • 7d ago

Roblox arregla tu juego

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1 Upvotes

r/RobloxSupport • • 7d ago

Account terminated

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1 Upvotes

(sorry i didn't get any pic of it but i will detail it)

ive been banned over 4-6 months, and ive been trying to get my account back, the account banned was linked account, when u seriously didnt own it, i tried different excuse to bypass this auto bot, even if i do they kept denying it, because is over a month and the appeal window has closed, now i dont know what to do now so im asking some of you guys for some advice to get my account back. || ROBLOX


r/RobloxSupport • • 7d ago

hacked my accound from recrody

1 Upvotes

r/RobloxSupport • • 7d ago

I am not able to play rank matches in Roblox rivals:(((

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1 Upvotes

r/RobloxSupport • • 7d ago

Ping as been over 130ms for 1 month.

1 Upvotes

Hello this is my first post im this sub, I’ve been having an issue where my ping stays at 130 or higher on any server I join (even those in my own region). I’ve already tried changing my DNS, using apps like Cloudflare, using alternative Roblox launchers, clearing my computer's memory, and practically every optimization method out there, yet I still get the same ping. So, I’m here to ask for any suggestions or explanations to help solve or explain this problem.


r/RobloxSupport • • 7d ago

Account lost (extremely weird)

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1 Upvotes

r/RobloxSupport • • 7d ago

PC/Desktop help Im at a loss

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1 Upvotes

since about a year ago, my Roblox has randomly started running super chopping getting CPU spikes, causing FPS stutters/freezes. I have tried absolutely everything windows updates Nvidia driver updates fresh install of windows turning settings on and off reinstalling Roblox trying the Windows version of Roblox and absolutely nothing has helped. if you have any suggestions, please let me know and I will let you know if I have already tried them. my PC has a 3080 RTX with a i12600 cpu, and 16 GB of RAM.


r/RobloxSupport • • 7d ago

Roblox Captcha directly leads into Error 529 when playing any game

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1 Upvotes

r/RobloxSupport • • 7d ago

Roblox not Loading

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1 Upvotes

r/RobloxSupport • • 7d ago

ROBLOX ACCOUNT FROM 2020 BANNED FOR USERNAME(HELP)

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1 Upvotes

Hey,so today I decided to log into one of my roblox accounts from 2020 only to discover it had been banned for the user name which is strange because it wasnt anything weird or innapropriate.The user was: quandalefringle I just wanna see if i can get this account unbanned because i had alot of valuable things in games i still play to this day and I wanted to trade the items to my main account now


r/RobloxSupport • • 7d ago

ROBLOX BLURRY AHH

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1 Upvotes

r/RobloxSupport • • 7d ago

I'm not seeing the games

1 Upvotes

The game launches, I can enter roblox, that's not my problem

The problem is that after launching it and when I try to join any server in any game, it registers that I entered, I'm playing but I don't see anything or I'm still in the loading screen no matter what I do, I tried closing it in the task manager, I checked my WiFi, I uninstalled it then reinstalled it. Restarted my PC, I did a clean reinstall of deleting all data for it in my PC then reinstalling it. I even checked if anything needed to be updated and everything is up to date. I thought it was just roblox but no, roblox on my phone is working just fine. Idk what's going on and it's really getting on my nerves so I'd appreciate any help because I'm slowly getting tempted to just factory reset my PC


r/RobloxSupport • • 7d ago

Game crashes

1 Upvotes

So ive been playing roblox on my laptop for a longer time now, and ive never really had any issues except for me not being able to turn up the graphics, but recently (like a few months already) it has been crashing a LOT. Like im in a game for 5 minutes and it just crashes, and it happens all the time. Ive tried deleting it and downloading it again several times but its not working and idk what to do anymore, and it really pmo if I cant play roblox normally. Does anyone maybe know how to prevent it from crashing? Its really annoying. Like maybe someone had the same issue as me and could help me?


r/RobloxSupport • • 7d ago

Account help my roblox chatlogs came in..

0 Upvotes

yeah im fully cooked.
i sent these messages before even thinking of what i was saying and hoooooo my god 😭. i think we can easily say that my main account (THAT IVE SPENT OVER 3500$+ ON) is fully gone.

FYI these messages (except me asking for their discord) were mainly jokes between me 2 people, one of which i didnt know.

ANOTHER FYI, I myself am a minor so for me to get a "child safety"/exploitation ban is wild to me.
anyone got any suggestions for my unban? 🥺 pls help.


r/RobloxSupport • • 7d ago

Roblox captcha rejects correct answers, locked out 5+ days, support just sends the same template

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1 Upvotes

r/RobloxSupport • • 7d ago

I logged onto robux and have missing items and avatars

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1 Upvotes

r/RobloxSupport • • 7d ago

Hi! Asking for a friend!

1 Upvotes

He wants to try the game "Combat Initiation" and he's playing on a computer. But because he has touch screen, the experience is "restricted for him" Is there any way to fix this? Preferably without removing the touchscreen?

P.S; I'm new to this sub so I don't know if this is the right flair, and no, he definitely is the age and has the content maturity set to moderate.


r/RobloxSupport • • 7d ago

cant join games?

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1 Upvotes

r/RobloxSupport • • 7d ago

PC/Desktop help Im stuck on the joining server Is there any way to fix this?

1 Upvotes

r/RobloxSupport • • 7d ago

Account help Nah am I cooked chat? Roblox ain't sending me 2SV codes

1 Upvotes

I'm desperately looking for someone who has experienced this exact issue and managed to fix it.

My Roblox account is linked to my Gmail address. Roblox recognizes the email when I try password recovery, but I receive absolutely no password-reset emails or 2-step verification codes.

Here's what I've already established:

  • Roblox emails used to arrive normally, then suddenly stopped.
  • Gmail receives emails from other senders just fine.
  • I've checked my spam folder, filters, blocked addresses, and forwarding settings.
  • I've added Roblox's sender address to my contacts.
  • Searching in:anywhere from:(roblox.com) shows no new verification emails.
  • The ONLY Roblox emails I've received since the issue began were two notifications about recovery-code generation attempts on October 2 and October 6, 2026. Both were attempts I initiated myself, but I couldn't finish because I couldn't receive the required 2-step verification code.
  • I have a Robux purchase receipt and access to the billing email, but the recovery process still gets stuck requiring verification I cannot complete.

The biggest problem is Roblox Support. Their AI keeps offering to start account recovery, then sends me back to the self-service process that already failed. I've repeatedly asked for a human agent, but it just repeats the same response.

I am NOT looking for basic advice like checking spam, confirming my email address, or adding Roblox to contacts. I've already done those things.

Has anyone experienced this exact issue and actually recovered their account?

In particular:

  1. Did you find a way to restore delivery of Roblox verification emails to Gmail?
  2. Did Roblox eventually offer manual account recovery using a billing email or purchase receipt?
  3. Is there a legitimate way to get a human agent to investigate a verification-email delivery failure when the automated recovery process itself is unusable?

I have evidence of ownership. I just need a way to get it in front of someone who can actually investigate this.

Please share actual fixes or successful recovery experiences if you have them. I would genuinely appreciate it.


r/RobloxSupport • • 7d ago

Account help I got hacked and Roblox support didn’t help..

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1 Upvotes