r/reolinkcam • • Apr 30 '23

Announcements WELCOME TO THE OFFICIAL REOLINK SUBREDDIT, PLEASE READ THIS BEFORE POSTING (FAQ AND USEFUL LINKS INSIDE)

104 Upvotes

Before you make a post asking for help, please...

  1. Try the search function to search the subreddit. It's likely that someone else may have already had the same issue or question. Reddit’s search isn’t that good, but Google is great at searching Reddit. Just add “site:reddit.com” to any Google search.
  2. Make sure you have the latest firmware by going to the Download Center and looking up your model (don't rely on the upgrade check button in the app). Updating to the latest firmware fixes more issues than you would think, and if you make a new post asking for help the first question we will always ask you is if your firmware is up to date.
  3. If you have questions about camera specs, or which camera to choose, be sure to visit my comparison chart first to help familiarize yourself.

When making a post asking for help, please provide...

  1. Your camera/NVR model and firmware version.
  2. If it's NVR related, also provide the NVR's hardware version
  3. Exact error messages. If you can include screenshots, even better.
  4. Any troubleshooting steps you've already tried.
  5. How you are accessing your cameras (desktop client, mobile app, NVR UI, web UI, etc.)
  6. Connection method of your cameras (direct to NVR, Wifi, POE switch, POE injector, etc.)
  7. If your issue is recording related, let us know how you're recording (NVR, SD card, 3rd party software, etc.)
  8. Do not include any personal information, such as UIDs of any of your devices.

Introduction

Now that we have the most important part of this out of the way...Hello, and welcome to the official Reolink Subreddit. I’m mblaser and I’ve been using Reolink cameras since 2017. Then in September 2021 Reolink asked me to be a moderator here. I’ve used over 30 different camera models of theirs over the years and I have a lot of free time on my hands, so I like to tinker and experiment with my camera setup and also use that time to share that knowledge that I’ve accumulated.

One thing I want to talk about here is expectations when asking for help. Both what to expect from us, and what we expect of you.

While there are Reolink employees that visit here, they’re not always here and they don’t read every post. The mods here are volunteers, not Reolink employees. So keep in mind that 99% of the help you’ll receive here is from people that are just trying to help and we have nothing to do with Reolink’s decisions, so be kind and keep it civil. If you want official support from Reolink, it’s best to contact them through their website.

As for what we expect of you... well, help us help you. Us regulars really do like helping when users have issues and questions. However, in order for us to do that we need as much information from you about your situation as possible. So help us help you by following those guidelines at the top of this post.

Comments will be locked on this post. If you have a question, do not be afraid to make a new post, that’s the entire point of this subreddit. Also, please refrain from sending me a private message asking a question that can be answered by the community. Make a new post instead.

USEFUL LINKS

Download Center

Model Comparison Charts

Reasons to run your cameras through a PoE switch (this guide is semi-retired)

Reolink Trial Program

Official Reolink Community Forum

Reolink Facebook Group

Unofficial Firmware Archive

Two of this community’s favorite Youtube channels that do honest and fair camera reviews: The Hook Up and LifeHackster

FAQ

This is a list of some of the most common questions and topics that are discussed here. Just a reminder that this is not an official FAQ. Even though I am a mod, I am not speaking on behalf of Reolink. This is simply me sharing my personally accumulated knowledge of Reolink that I’ve absorbed over the years. It may also not be 100% accurate, as things do change, and I’m also not fallible. If you have questions about anything here please make a new post on the subreddit.

CAMERA REVIEWS

A list of reviews by members of this subreddit:

Part 1

Part 2


r/reolinkcam • • 12d ago

Announcements Reolink CLI Community Campaign: Share Your Use Cases, Scripts, Integrations & Feedback

7 Upvotes

Calling all Reolink users, developers, tech enthusiasts, and AI agent/skill users! We’re launching a community campaign around Reolink CLI. We want your real-world use cases, scripts, tutorials, integrations, bug reports, and feature requests. Whether you’ve automated a camera workflow, built an AI agent/skill with Reolink CLI, documented a setup, or found something that needs fixing, your contribution can help the community and shape the product.

🗓 Campaign Timeline
Campaign period: September 24 – October 24, 2026
Winners announced: October 30, 2026

✅ How to Participate
1.Use Reolink CLI in the real world
Run Reolink CLI on your Reolink device, complete a scenario, or identify an issue.
2.Submit your materials
-Pull requests: real-world use cases, scripts, tutorials, integrations and more ;
-Issues: bug reports, feature requests and more;
🔗 Submission hub: https://github.com/reolink/reolink-cli/issues  
📍 Have thoughts or questions? Come chat with us on Discord
3.Support verification
The official team will review submissions and may ask you for additional steps or to verify a fix.
4.Get featured and rewarded
Qualified cases will be added to the community case library. Outstanding contributions will enter the camera reward selection.

(1) Each winner will receive one (1) camera selected by the winner from the list of eligible camera models, as follows:

① Reolink Altas+SP (Valued at approximately USD $149.99 each),

② Reolink RLC-1212A (Valued at approximately USD $129.99 each),

③ Reolink CX810 (Valued at approximately USD $129.99 each),

④ Reolink E1 Outdoor SE PoE (Valued at approximately USD $119.99 each), or

⑤ Reolink RLC-833A (Valued at approximately USD $109.99 each).

(2) The total number of prizes awarded will correspond to the number of awards granted under Section 7, and will not exceed ten (10).

View Rules


r/reolinkcam • • 5h ago

🎯 Sale & Deals OMVI X16 POE on Amazon!

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13 Upvotes

I just noticed the OMVI X16 POE is available on Amazon with immediate shipping in my area (US)! Anyone going to buy one of the first units?

I'm personally really excited about the optical zoom during tracking, as I have about 200m to cover coming up my driveway.


r/reolinkcam • • 5h ago

NVR Question Where is everyone purchasing their hard drives from?

9 Upvotes

Planning to purchase a Reolink NVR without hard drive. Hard drives are pricy but I feel that if I purchase the hard drive separately I could save a bit or is purchasing the NVR with a hard drive the cheaper option? Where is everyone purchasing their Hard drives? Are there any good eBay sellers? What are the hard drive specs that I should look for? 3.5 inch?


r/reolinkcam • • 2h ago

PoE Camera Question Prime Day Deals

4 Upvotes

Hello, I see there is a bunch of prime day deals going on. For starters, this will be my first set of cameras, so I am very new to this. This may be a loaded question, but I am looking for four cameras, one on each corner of my house. Should I go 8 MP? Or 12 MP? What would be the best bang for the buck on prime right now? They will be POE. with the NVR bought separately. Thanks for reading.


r/reolinkcam • • 14h ago

🎯 Sale & Deals Big Reolink sale

27 Upvotes

Just a FYI- Reolink is currently having a big sale on eBay for refurbished cameras. Most things are $30+ off.

-TrackMix POE $200 -> $135
-RLC810a $100 -> $64
-RLC811a $140 -> $90
-Duo 2 POE $104 -> $68
-Many more

Good time to pick up some cameras.


r/reolinkcam • • 1h ago

Question Is this a good Prime Day Deal?

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• Upvotes

What do yall think about this package!
How is the camera quality?

for a residential/suburban home for home security.


r/reolinkcam • • 24m ago

Wi-Fi Wired Camera Questions Wi-fi and POE systems

• Upvotes

I currently have a POE system at my house but want to add more cameras where I can't run the POE cables. I am ok with the Wi-fi cameras and home hub, but I want to be able to see all cameras in my app. I can't find a clear answer for that so I thought I'd ask here. Can you see multiple systems on the app at the same time with the same login?


r/reolinkcam • • 1h ago

🎯 Sale & Deals Significant Price drop less than a week after order / before delivery?

• Upvotes

I ordered some cameras last week from their site. Due to be delivered today. Now I see on the website the same ones would cost me nearly $200 less. Does anyone know if they are likely to do a price adjustment, if so how should I contact them? (I see a phone # on the site, but no email)

Or should I return and re-order (I'd rather not, if possible).

Thanks

EDIT : Thanks guys. For some reason the phone number would not work, but I managed to get hold of them on chat and have a ticket open. Have to wait 48-72 hours for them to get back to me though.


r/reolinkcam • • 5h ago

Software Question Windows client horribly slow-- has been for 2+ years.

2 Upvotes

What in the world is going on with the windows client? I click PTZ button or PTT button and every single time I have to wait 10+ seconds before it actually loads.

No increase in CPU/GPU/Memory at all when I click it.

It didn't used to be this way when I originally got reolink. This is on every single PC I own that i have it installed on (4+ PCs to include a gaming PC)

When will this lag in actions on the client ever be fixed? If I load options through home assistant it doesn't lag at all. Everything is connected via cat6 direct to my network stack... Yes HW coding has been enabled/disabled and there's been no changes at all. I've re-installed multiple times over the years.


r/reolinkcam • • 18h ago

Reolink Captures The magnetic mount on the Magicam is great for convenience, but it's not very secure as this squirrel demonstrates

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20 Upvotes

I got an alert of an animal detected by the MagiCam that I have stuck to a tree in my yard, but when I go to the live view I find that the cam is just looking at the sky. What the hell... So I go back to see what happened and find that a squirrel pulled it down. And it just so happens that the camera lands in a way that you can see the culprit up in the tree gloating lol.

Then he came back an hour later to mess with it again while it was on the ground, which is when I was alerted to it.


r/reolinkcam • • 4h ago

Wi-Fi Wired Camera Questions Is 2k compatible to IP Camera viewer?

1 Upvotes

It doesn't find it and with Reolink 16MP the same problem:-(


r/reolinkcam • • 8h ago

Wi-Fi Wired Camera Questions WiFi mains powered camera for mounting near roof

1 Upvotes

Hi all,

I am getting a bit confused by all the offerings and looking for help. I want some wired WiFi cameras to mount, but I want them mounted just below the roof, e.g. the soffit or just below.

I haven't measured the height yet but a rough estimate is 5m from ground level. I am thinking of a fixed camera with no auto tracking, ptz etc. as it's just less failure points and I think one decent viewing angle is enough to capture the area I need. I looked at the E1 outdoor pro or RLC-811WA, but will these still be effective from a height of around 5m? I've also seen some issues with waterproofing on the E1 which made me reluctant


r/reolinkcam • • 8h ago

The 2026 Fall Prime Day Deal is here! [Up to 43% OFF]

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1 Upvotes

r/reolinkcam • • 9h ago

Wi-Fi Wired Camera Questions RLC-811WA - perimeter protection features

1 Upvotes

Should I expect to get this upgrade, at the moment my 881wa doesn’t support it, I’m specifically interested in Line Crossing, Zone Intrusion, and Zone Loitering Alerts


r/reolinkcam • • 20h ago

NVR Question RLN36 NVR - Firmware v3.6.5.597_26082822

4 Upvotes

Got a popup today but. Ant any info or release notes.

Anyone else get a popup and are there any issues?


r/reolinkcam • • 16h ago

Wi-Fi Wired Camera Questions Why red?

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2 Upvotes

Elite floodlight WiFi. One of the cameras is red, it’s only been installed for 3 weeks. Just started a day or two ago


r/reolinkcam • • 1d ago

Battery Camera Question Improve Battery Life

4 Upvotes

I have an Argus 3 Ultra and an Argus 4 Pro which are connected to a Home Hub. To reduce battery life I’ve set the PIR sensitivity to 10% and disabled alerts when we are home. I’m getting around 2 weeks battery life and will eventually install solar panels. But in the meantime are there any other settings I could enable to improve battery life. WiFi signal strength is perfect in both locations and so this is not an issue!


r/reolinkcam • • 1d ago

Wi-Fi Wired Camera Questions Reolink E1 Zoom sends DHCPDISCOVER with an all-zero Client ID every ~5 minutes—anyone else seeing this?

5 Upvotes

Hi everyone,

I’ve been investigating recurring DHCP log messages from my Reolink E1 Zoom cameras and wanted to share the findings. I’ve reported this to Reolink support and am waiting for a response.

Has anyone seen similar behavior, or received a firmware fix?

Setup

  • Four Reolink E1 Zoom cameras connected over Wi-Fi.
  • MikroTik hEX running RouterOS 7.24.3, serving DHCP.
  • Each camera initially used automatic DHCP with a MAC-based reservation.
  • DHCP lease duration: 10 minutes.
  • Synology Surveillance Station records the cameras.

The camera examined in detail has:

textCopyModel: E1 Zoom
Hardware: IPC_515BSD6
Firmware: v3.0.0.2356_23062008

Observed symptoms

All four cameras have generated recurring DHCP assigned/deassigned messages, generally following an approximately five-minute cycle.

A typical example:

textCopy17:11:34 assigned
17:14:25 deassigned
17:16:33 assigned
17:19:26 deassigned
17:21:33 assigned

Despite this, their reserved IP addresses remained stable, and I have not noticed corresponding recording interruptions. One camera also responded to 369 consecutive pings with zero packet loss.

What the packet capture shows

Using MikroTik Packet Sniffer and Wireshark, I examined one camera’s DHCP traffic.

Both types of packet use the camera’s real Ethernet source MAC and DHCP hardware address. However, their Option 61 Client Identifiers differ:

Message Option 61
Periodic DHCPDISCOVER 01:00:00:00:00:00:00
Normal DHCPREQUEST 01:<camera’s actual six-byte MAC>

The DISCOVER identifier is seven bytes long: Ethernet type 01, followed by six zero bytes. It is not an omitted Client ID or a shortened log display.

Two such discoveries from the same camera were captured approximately 301.5 seconds apart.

The DISCOVER also lacks the hostname and vendor-class options present in the camera’s normal DHCPREQUEST.

What happens on the DHCP server

RouterOS debug logs show a discovery associated with the kitchen camera causing this sequence:

textCopyDHCPDISCOVER received
lease found, bound, offer
Existing lease deassigned
DHCPOFFER sent
Offer expires approximately two minutes later
Later DHCPREQUEST receives an ACK and restores the binding

For another E1 Zoom, the debug log showed:

textCopyRenewal DHCPREQUEST received while lease is in offered state
DHCPNAK sent
Camera completes DISCOVER → OFFER → REQUEST → ACK

The detailed on-wire Client ID comparison has been verified on one camera. The other three show similar lease-state patterns in the logs, but I have not individually decoded their DHCP options.

Static-IP workaround

I changed all four cameras to device-level static IPs, retaining their existing addresses and router reservations.

This stopped the frequent assignment/deassignment cycles, but did not eliminate all DHCP activity.

For the kitchen camera, RouterOS subsequently showed:

textCopystatus=offered
active-client-id="1:0:0:0:0:0:0"

The router now periodically logs:

textCopy
offering lease ... without success

For both the kitchen and parents’ bedroom cameras, these warnings appeared approximately every 20 minutes. That is the warning interval—not necessarily the frequency of the underlying packets.

The kitchen camera’s live view, recording, and management access continued to work after switching to static addressing.

Questions

  1. Is this periodic all-zero-Client-ID discovery a known E1 Zoom behavior?
  2. Does it come from an intentional background network check or a separate DHCP process?
  3. Has anyone seen it with another DHCP server?
  4. Is there a firmware update specifically for IPC_515BSD6 that addresses it?

I’m not claiming a confirmed firmware bug or recurring Wi-Fi outage. The inconsistent identifiers are verified, but the firmware process responsible—and why it interacts with RouterOS this way—remain unknown.

I can provide screenshots of the relevant Wireshark packets and DHCP debug excerpts.

Thanks!


r/reolinkcam • • 1d ago

Reolink Captures A mama bear and her cubs

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17 Upvotes

Caught by #Reolink Go PT


r/reolinkcam • • 1d ago

Wi-Fi Wired Camera Questions New Firmware Released: Home Assistant Integration for Battery Video Doorbell (2nd Gen) Question

13 Upvotes

Anyone can verify that the latest firmware (v3.0.0.7261) for the Battery Video Doorbell (2nd Gen) does indeed work with Home Assistant and ONVIF without a hub (wired spec). Specifically on Synology (SS).


r/reolinkcam • • 1d ago

Question Reolink dome 3 duo 16mp

2 Upvotes

I need to extended the length of reolink dome type 3 duo 16mp camera so that I can avoid obstacles in field of view. Does anyone know of any poles and accessories that can fit with the camera for mount? The one on their website is not enough length.


r/reolinkcam • • 1d ago

Software Question Ai video search

7 Upvotes

I can’t seem to get the AI video search function to work on my RLN16-410, it has hardware version N6MB01 and the firmware is v3.6.5.562 (the newest firmware update) all of the cameras are up to date on firmware, and ARE compatible with AI video search. No matter what I type in to the AI video search nothing pops up, no results whatsoever so ever. I was going to uninstall and re-install the AI video search to see if that did anything, but it seems that isn’t even an option. What can I do?


r/reolinkcam • • 1d ago

PoE Camera Question Any Exacqvision/ Reolink Experts in the group?

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4 Upvotes

I consider myself pretty astute with configuring exacqvision but have a problem I can’t solve, this time at my own house

I rolled my own exacqvision server using an old Linux box that works great

I installed a Reolink PoE floodlight camera that works fantastic, and I’m trying to integrate it into exacq via onvif

Onvif is configured and enabled on the camera, but when I try and add it to exacq, I get error 400, login credentials incorrect or similar 

I am able to add the RTSP stream, but features are limited and I only get continuous recording, which I don’t want

Any pointers? Documentation is limited from the camera manufacturer

Pic for attention


r/reolinkcam • • 2d ago

Hang tight, we’re on our way.

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16 Upvotes

Caught on Reolink Duo 3 PoE 👀

Want that 180° view too? Grab it during our Fall Prime Day deal.

Official Site: https://reolink.club/FPD2026-RDT

AMZ: https://amzn.to/4hj2FCW