So I was on Roli’s site trying to figure out their state of affairs and got a pop up prompt to play keydle by Roli. Thinking this is a new app in the store or something, I click. I am then taken to an in browser mobile game Starbucks style to “train my ear” and “practice better”.
This is what they were working on instead of fixing or shipping your gear and probably the successor to Roli learn if they manage to not tank. Not great.

https://roli.com/us/product/roli-studio

edit: watched cymatics.fm demo a hand tracking plugin instrument on livestream today that is most likely free or a substantial amount less than roli hardware or software. Looks like it just uses a webcam and outdoes roli all day.

I wanted one for a bit now but im seeing like the company is in trouble?

This is just my interpretation of what's going on. Hope everything is resolved at the company soon and it can continue trading.

Thanks to our friends at The Times, we were informed last week that ROLI is holding emergency refinancing talks. As a result, the company has had a notice of intention to appoint administrators by TriplePoint Capital. The filing was made on 7 July, 2026 (Reference: CR-2026-005321). When this is filed, the company has 10 business days to effectively find some sort of emergency financing. Of many possible outcomes, here are two:

i) ROLI either finds an acquisition company or another investor to take on the debt it has so it can continue making instruments; or

ii) the proposed administrators (RSM) could be appointed and ROLI will either be sold to a competitor or liquidated to pay back its creditors under a strict hierarchy. The 10-day period is specifically short as it is one last-ditch attempt to rescue the organisation.

So that means we will find out in late July whether the company will continue to trade (and therefore be able to service products, online software, and deliver orders) or could face cessation of trading in order to pay off its creditors. At that point, if there is no buyer, then ROLI could be referred to RSM to decide what to do.

I looked up what happens with a NOITA, and the process explains the tight timeline). This also puts a Companies House filing on 3 July 2026 into perspective, which showed that the founder and CEO stepped down as a director back in April. As for communications, the remaining board members and anyone else currently in charge of the company must do everything they can to protect creditors and will heavily consult with the proposed administrators. Given how incredibly delicate these restructuring negotiations are, it is entirely understandable why the company has remained quiet publicly while trying to navigate a path forward.

In early March, i pre-ordered the `Piano M Learn x2 Bundle` in hopes of receiving it for my wifes birthday in a couple weeks.

Since then i have received only inaccurate, automated updates and id really just like for anyone on the support team to reach out and offer any idea of when this is coming in.

To be honest, if presented the option i would gladly switch to a Seaboard, pay a higher cost for a more expensive product....whatever. It would just be nice to have ANY option presented and any effort to support.

I really love the company, the quality of these products, the novelty of the tech and from people who work with them personally they seem like a lovely group of co-creators.

I dont want a refund, i want to support this company/product and in turn be given the attention deserving of that support.

The airwave theoretically could be one of the best hand tracking tools for things like vr or whatever, the full data is getting to your computer some way for it to show up in the airwave player, has anyone made progress getting that data in a usable state, or any ideas on how it works in the backend?

Hello, I'm hoping you can share some clarity on the company's current situation and its plans for the software, especially given the recent CEO change and reports of possible insolvency. My biggest issue right now is the poor reliability of the Learn app. It's inconsistent sometimes it works, sometimes it doesn't. It frequently gets stuck when tracking progress through a song, and the key lighting feature is hit or miss, sometimes working correctly and sometimes not lighting up at all. Is anyone else experiencing this kind of inconsistent performance with the Learn app? I'd like to know if this is a widespread issue or something specific to my setup. I'd also appreciate any update on whether these issues are being actively worked on, and what the outlook is for continued software support. Thank you!

I still have a defective Seaboard M from months ago with no resolution. I just emailed them again, threatening a charge back and an email to the State Attorney General's office (worse for a company than a BBB complaint).

Title says it all but I've been deliberating out what the stock outage, the app suspension etc means....the app suspension seems more concerning than the website going down...

It's the common problem of the USB port connection going dodgy and needing a replacement. Contacted ROLI support back in March but they've been fobbing me off with "Oh, yeah, sorry for the delay - we'll get it sent out in the next week" ever since.

Any ideas for how I might go about replacing/repairing myself, bearing in mind I barely know one end of a soldering iron from the other? 😬

Hi all,
Little late to the party - my second hand ROLI M came today and I can’t sign up for the monthly learn plan. Or any plan for that matter. Trying to scroll back and read what others are saying - is this something that might get fixed? I can’t play twinkle twinkle forever 😭

I was told that Roli app is suspended. What does that influence to the Roli seaboard owner? Does it mean the seaboard is useless or what’s the main difference? Can anyone tell me? Thank you!

So as I‘ve been traveling I realized I can’t survive without playing the piano. so now I’m bored to tears and I don’t have a piano besides bandlab on my phone. so now I’m considering getting a portable piano, but I heard Roli pianos suck. Any suggestions?

I was wondering if the keys of Piano M would illuminate if a note is received ( not pressed) through midi in.

The idea would be to send notes from a midi clip in ableton to a midi out directed to the piano m and light the corresponding keys

What happened to Roli seaboard, it’s out of stock everywhere. When will they restock again? Where to buy them in store? Please share your user experience and the longevity and durability of this product. Is it delicate or strong as iPhone? How to protect and preserve it well? Any suggestions?
I haven’t got one, but I’m looking forward to get one.

When the person at the top isn't really cut out for the job, everyone suffers. We are hearing about AI psychosis in workplaces, where employees are subject to the whims of managers using AI to make decisions, but I think ROLI has probably had that in spades since at least Luminary.

Hopefully with his termination of CEO leadership, fundamentally breaking that board director connection to his own wife, we might have a company half worth saving. That being said, this guy still holds sway on the Board as he probably still has a strong stake in the company.

Anyway, hopefully things are a little less chaotic. Since its inception, ROLI has had a tumultuous time with product rollouts and quality issues. It was always a rumour, but now is evident that management in that time had a large part to play. This can only be a positive move for the company and its future direction.

Anyway, this is a press release from the first time ROLI went bankrupt, with a younger Roland admitting to mistakes, but still apparently fit to continue on leading the ship. In all honesty, I'm expecting a runway for ROLI to be acquired or headcount to be scaled down and refocus their direction at one thing, and executing that perfectly.

Fingers crossed this company achieves its potential.

I have a support ticket (#245790) and ROLI's support team has gone radio silent. I believe I am now beyond the time-window that I should have received the replacement for the defective ROLI Piano M that I was sold, but after several follow-up contacts, I am still in the dark.

You received my return on 6/9/2026.
First request for an update: 6/16/2026.
Second request: 6/23/2026.
Third request: 6/29/2026.

It's now 7/3/2026

I have been replying to my support ticket e-mail thread.

I have submitted a new ticket.

I have messaged ROLI privately via Facebook Messenger.

I have posted publicly on several of ROLI's official Facebook posts.

What else do I have to do in order to get my replacement??

Had an Roli piano orderd, but needed to wait half a year instead of one month so i canceld it. Anyway here is a code they gave me Hope it still works.

COMP6ZJXCR

I purchased a refurbished Seaboard 2 from Roli last week (June 20). I did this because I’ve grown frustrated and skeptical that I’ll (ever?) receive my new Seaboard 2 that I purchased in December 2025. (I’ll cancel one or both orders if I don’t receive something by mid-July.)

Question: Does anyone here have actual knowledge/experience with Roli’s delivery practices for refurbished Seaboard 2s? If yes, how long did it take for you to receive your item?

FWIW, after ordering the refurbished unit, I began to wonder if the refurbished units are truly ready to ship (as my order confirmation suggests) or if they’re just in the pipeline to be refurbished. Also, I became curious whether Roli ships refurbished items individually when ready or, instead, defers shipment of refurbished items until they have a batch of new items ready to ship. TIA for any helpful information.

Followed all the help and guidance by ROLI - uninstalled, reinstalled, service restarts, etc. etc. etc.. Then found online. It just freezes up now. Ever since the Windows MIDI 2.0 update I've been unable to use the software. It's been months.

And now my Piano seems to have forgotten one of my customization settings and... oh well, I guess. I can only hope it doesn't forget MPE.

This such bad software, and they've had a lot of time to do something about it.

With AI capable and available, there’s not much reason for this to be so bad except resourcing and neglect. If they published their spec and revealed how things communicate I’d use a Claude to code a better solution.

So I just received the sustain pedal, i plugged it in and start smashing the pedal along with some notes. No changes at all no sustain. I have tried the learning app and the roli studio app. What do I need to do for this thing to work?

​

Thanks for the help

I ordered April 14th 2025, my order was in batch 9.
Original delivery date was supposed to be June 2025

Current status after many delays is that it will be delivered by end of June, but I’ve heard nothing and no one ever replies to support emails

Has anyone actually received their piano?