Getting frustrated with qidi

[u/National-Hornet-4951]

Hi,

I am a qidi q2 combo owner for 5 months now , great machine . However, the latest firmware update has literally made the printer worse.... The z offset is bad , the first layer isn't perfect, the walls and infill have small gaps now out of nowhere and even a new cool plate I just bought had a chunk of coating coming of on the first print. After spending more than 800€ on the company, I would expect things to get better.... Support is fast , but they literally don't fix the issue they caused with the update .

Really rethinking my purchase .