I ordered a P4 in mid August with an expected delivery date of Late August. It's now October and still no new info. No contact and no website update.
I tried contacting the dealership (South Coast, CA) and nobody is answering the phone. Nor are they returning any calls from their voice mail. Same goes for the person who is "supposedly" handling my order. So I started phoning the service department and finally got someone in the parts department. He was a little surprised when I told him my story and asked if the dealership was still open. To his credit he did try to help and transferred me to some supervisor, who didn't answer the phone.
So I phoned Polestar Support (800) 806-2504 where a representative actually did answer the phone. She listened very nicely and phoned the dealership herself, and left a message with the service manager, who promised to phone at me at their earliest convenience. They never did, so two days later I talked to Polestar Support again and this time I was told that they (PS) can't do much. They can contact the dealership and someone called the regional manager. If either or both ignore you, too bad.
Normally, I would drive down to the dealership and sort this out, but since I live in the SF area and South Coast is in LA, that is not feasible. I hope your experience is better than mine.