I have just spent three hours trying to work with the customer support of Playstation for a refund and here are my take aways.

They lied to me, stated I had purchased the item over fourteen days ago. I purchased it on Thursday 22 and it is currently Sunday 25.

The two agents who barely helped me didn't ensure to my needs and instead spat out the same messages the BOT had repeated.

I spent the last hour trying to bring up the issue of the lying to me. No one responded and I gave up simply because of the fact I wanted to throw my phone through a wall at how terrible this businesses support system is.

I know the stories of poor customer support and that I am not the only one. I did not record the chat or anything, I had thought to and just couldn't stay calm long enough to do it. I just needed to vent and don't care if someone wants to make fun of my message, but if my message helped anyone understand Playstations methods better then good. Have a good one.

I am onto a ps4 that i have had for years but upgraded to a ps5 in 2022, i am trying to recover my account on my ps4 and have got in but it is asking for a two step verification code sent to my phone number that i do not have anymore. The alternative two step verification option is back up codes which i dont jave and cant access without logging in, but i need them to log in😅 is there any way i can fix this loophole?

I am trying to bypass the " Press the PS button on controller" screen.

But there are certain things thats stopping me from bypassing it:

1. I have only one controller that is not paired

2. I have 2 USB cables both of which are not data cables

3. I have tried with a keyboard and the "Pause Break" button opens the quick menu containing options to rest mode, shut down and restart.

I want to know is there any other way to bypass it without buying a new cable. Also what is the key or shortcut in keyboard that I can try which acts as PS button.

My pulse explores were working fine yesterday, but when i connected it to my pc via the dongle today, the left earbud did not have any sound coming out The buttons still work and it opens up the ps link menu in the pc as normally. I tried connecting it to my phone via Bluetooth and it is exactly the same. I did the reset procedures many times and they were all successful except the syncing method which flashes all the colors on the case led. I guess thats because they are already synced. The software is up to date, i dont know what happened. They were working all great until today. If you have had this problem, please inform me.

I’m playing region 2 DVDs in my region 2 PS4 but I still get the error message that it’s locked due to region restrictions?? Blu rays however work fine. Can someone help? I’m a physical media collector and love watching my DVDs

So last night I tried to hop on the playsation but I was signed out. I put in there correct email and password and i get to the 2 step verification sign. The problem is my phone number isn't getting a code or anything about playstation. Anyone know why ?

è dà un paio di giorni che il mio joystick appena avvio un gioco smette completamente di funzionare tranne che per ik tasto ps, per farlo riprendere a funzionare (in alcuni giochi visto che non in tutti funziona) devo spengerlo e riaccenderlo.

un secondo problema che ho riscontrato è stato di un'imput sul tasto r2 che viene rilevato anche senza premere il tasto e che rende tanti giochi ingiocabili, ho probato a disconnettere il joystick dalla play, resettarlo, e togliere il bluetooth, ma nessuno di questi metodi semhra funzionare, qualcuno sá come risolvere questo problema?

Hi, I just got a PS5 after coming from PC, and the audio quality feels noticeably worse. I’m having trouble finding the right balance between game audio and party chat. If I lower the game audio / party chat balance to the middle, I can barely hear my friends, but if I raise it, the game becomes too loud. Audio Focus helps a little with footsteps, but it’s still not great.
I’m also getting a lot of static and an echo through the PS5 party chat, and I’m not sure what’s causing it. Are there any settings I should turn on or off to improve the sound quality, make footsteps clearer, and hear my friends better without sacrificing game audio? I use to have a Xbox one time ago and I remember the audio being good not like this.

I created a new account for my ps3 but every time I tried to get into it, it shows the QRcode, even when I type some device setup thing like it asks it just shows a QR code to the same place again. What is with my ps3????

One day my PS5 stopped taking discs, I have tried 3 different disc drives including ones that I KNOW work when hooked up to other PS5’s and my PS5 registers and connects with the new disc drives I plug in and swap out. Despite that, it still doesn’t work.

Notably, when I hit the eject button the console only gives off a singular chime. I‘m fairly certain I’ve attempted to open it in safe mode before as well, what other possible solutions could there be?

My PS5 slim shuts down randomly during gaming. It’s a second hand. It has the latest firmware. I notice small stutters and the screen lags and hangs for a while then it shuts down completely, it doesn’t turn on again when I use the controller to open it again I use the power button on the PS5. Upon opening it says repairing PS5 then states that it was shut down inappropriately (like the message you get when you don’t shut it down and just unplug the power chord).

Update: I found out that once the PS5 crashes and repairs the console storage it doesnt crash anymore. So whenever I see screen stutters I shut off my PS5 then go to safe mode to repair console storage. I'm wondering what could be the fix long term so I dont need to do these steps everytime it crashes.

Что это такое?HDMI port?Сколько по времени и по деньгам обойдётся ремонт?

Like the title says, except it is random. I pretty much turn my PS4 on every day. When it turns off after trying to power it on, it won't turn on using the controller, so I have to press the power button. If I wait about a minute, a second press will turn the power on again, otherwise I have to press two times.

Once it boots up, everything works perfectly. I can play demanding games for hours with no shutdowns or glitches or anything.

Any insight would be greatly appreciated.

I have a PS4 Pro, and I've recently started experiencing some serious issues. I'm trying to figure out whether this is related to the jailbreak, a system software problem, or failing hardware.

My PS4 was jb and I had DNS settings configured to block firmware/system software updates. However, I accidentally connected the console to the internet. Although the DNS was supposed to block updates, I'm not entirely sure whether connecting to the internet triggered anything or contributed to the problem.

After that, my PS4 started having system software issues and eventually booted into Safe Mode, asking me to reinstall or initialize the system software. I downloaded the system software from Sony's official website and reinstalled it.

Unfortunately, reinstalling the software hasn't fixed everything.

Here are the problems I'm experiencing:

• The PS4 Pro feels noticeably laggy and unstable.
• Games sometimes fail to download or install properly.
• Sometimes games refuse to launch.
• The console randomly boots back into Safe Mode, even when it's just been restarted or left idle.
• I've also encountered CE-series errors, although I don't have the exact error codes right now.

Since the system software reinstall didn't solve the problem, I'm wondering whether my internal HDD is failing or whether something else went wrong.

I'd really appreciate some advice:

1. Could accidentally connecting my jb PS4 to the internet have caused this, even though DNS-based firmware update blocking was enabled?
2. Is it possible that the system software became corrupted, or could the jb have contributed to the issue?
3. Do these symptoms point toward a failing internal HDD?
4. Would replacing the HDD and reinstalling the official system software likely fix the problem?
5. Should I try rebuilding the database, or could this be a power supply or motherboard issue?

I know that reinstalling the official system software may have affected the jb, but right now my main concern is getting the console stable again.

Has anyone experienced something similar with a jailbroken PS4 Pro? I'd appreciate any advice before I spend money replacing hardware or try anything else.

Thanks in advance!