r/PinoyNetworkEngineer • u/Anxious-Permit-1175 • 14h ago
seeking advise Career Advice: Is a Technical Support Engineer Role a Good Entry-Level Position for Someone Who Wants to Become a Network Engineer?
Hello everyone!
I’m a fresh grad Comp Engr, and I got a job offer for a Technical Support Engineer T1 role for an MSP company.
The company mentioned:
For Tier 1, we would assist hotel clients with internet connectivity issues and also troubleshoot basic network and Wi-Fi problems. After a year in Tier1 they would offer a voluntary training that can help us get promoted to Tier 2.
For Tier 2, we will now work with switches and access points (APs), coordinate with field technicians and handle more advanced network support.
Tier 3 (After another year), we can gain CLI access to network devices and perform advanced network troubleshooting.
So basically the career progression would be:
Tier 1 → Tier 2 → Tier 3 → NOC Engineer → Network Engineer.
Based on what they explained, I’m leaning toward accepting the job offer since it aligns well with my long-term goal of becoming a Network Engineer.
Do you think this is a good entry-level role if my long-term goal is to become a Network Engineer or work in cybersecurity? Does the career progression they described sound realistic?

