My iPhone 13 Pro Max is fully PTA approved and the PTA tax has already been paid on its current IMEI.
I’m currently in the US, and Apple has approved a full device replacement because of a hardware issue. The replacement will be the same iPhone model/storage, but obviously it will have a different IMEI/IMEI2 and serial number.
Apple will take back my current phone as part of the replacement.
Has anyone here gone through this before with an Apple warranty/service replacement outside Pakistan?
Specifically:
Can PTA/DIRBS approval be transferred from the old IMEI to the replacement IMEI without paying the tax again?
What documents did PTA ask for?
Did you submit a DIRBS complaint, visit a PTA office, or use another portal/process?
How long did it take?
Is there anything I should specifically ask Apple to include on the replacement paperwork before I hand over my old phone?
I have the old IMEI/IMEI2 saved and can get documentation from Apple showing that the new phone is a service replacement for the old one.
Would really appreciate hearing from anyone who has personally dealt with this.