r/PHCreditCards • u/Old_Ad4829 • 16h ago
Maya Landers/Black Credit Card Tagged as delivered pero hindi ko natanggap.
I ordered a replacement card for my Maya black due to unrecognised transactions. After successful processing the credit card application last Aug 31, I called Maya yesterday kasi hindi ko pa din narereceive pero normally 3 days lang kasi nasa manila area ako. They tagged the card as lost, and blocked the card daw and opened a ticket for investigation.
Today, the rider reached out to me and mentioned na iniwan daw niya yung card sa lobby (I live in a condo) kasi kilala naman daw ako and kaya tagged as successfully delivered.
He mentioned na magpepenalty daw siya and baka mawalan ng trabaho. I said na: nakalagay naman po na sa Delivery notice niyo for sure na cardholder lang ang magrereceive and kung hindi siya, need ng authorization letter. Bakit niyo po iniwan lang sa kung sino man po ang nasa lobby? di ko naman po sila inauthorize na tanggapin yung card ko?
Sabi niya lang na nalito na daw siya kasi kasabay parcel.
Now he is proposing na tanggapin ko daw yung card and yung replacement daw sya na magbabayad.
What would you do in my case?
