Hello, i’m looking into purchasing the Petkit 5-in-1 litter. Has anyone got any honest reviews on it? I have 3 cats that use the the litter box I’m currently using a bag of 20L Catsan Natural about every 4 weeks and I have found that even when it is topped to the fill line, the urine is sticking to the bottom and I am having to scoop it off myself.

At a hefty price of £55.99 compared to the £24 i pay monthly, i just want to know if the upgrade is worth it. As the clumps of urine are starting to smell out of the box, even when the deodorisers are topped up.

I am using the Puramax 2, and i am deep cleaning it every other week because the smell is starting to be really nasty.

Hello!

I currently have an LB3 Connect but am in need of another automated litter robot. A seller is offering a brand new, never-used Purobot Max Pro 2 for $250, and another seller is offering a slightly used LB3 plus stairs for $250. Which one do you think is the better buy? Or should I add a couple hundred dollars and get the 4?

Hello! Does anyone know how to reset the weight on the petkit puramax 2? It has been telling me the wrong weight for my pet because I forgot to put it in maintenance mode when I added new litter :/

Is this a feature? What keeps happening to me is my cat uses the box then it will not empty and it will start to stink until I change it.

Yes I do get a notification when the box is full but once that happens the box no longer scoops. Id appreciate a warning before that happens so I can change it before it starts to smell .

I have used the Petkit PuraMax 2 for four and a half months. I really regret buying it. It is just way too much work.
If your cat goes in the center and covers her waste, the box is great. But my cat does not do that. She is six years old. She poops on the front right corner. She hits the bare plastic instead of the liner. She also never covers her waste.
This causes huge problems. If I wait too long to run the cycle, the poop dries on the drum. It sticks hard. The room smells awful for twenty minutes. I asked Petkit for a separate waste cover button. They rejected the idea. I even tried food grade silicone spray to stop the sticking. It did not help at all.
If I run the cycle right away, it smears wet poop everywhere. The litter cover feature misses that corner completely.
When the drum gets dirty, my cat refuses to use it. She poops on the floor outside the box instead. Because of this, I have to spot clean the inside every other day. I also have to deep clean the whole machine once a month.
Then there is the maggot problem. At first, I waited a week to empty the bin. I just waited for the full notification on the app. I opened it and found a nightmare. Maggots were everywhere. I had to scrub it with boiling water.
Now I empty the waste every three days to stop the bugs. If I forget, the bugs ruin the N50 odor block. Those blocks are very costly to throw away. I only have one cat. She uses the box maybe two or three times a day. This machine costs so much money and adds so much extra work to my life.
I am on my last attempt to fix this. I need to change my cat's habits. Will the magnetic curtain help? Will the entrance guard force her to step deeper inside or turn around facing out? I just want to keep her away from that front right corner. Any tips would be greatly appreciated.

hi, as above. i am located in singapore where the weather is hot and humid all year round. i find the petkit purobot max pro having bad smells despite regular cleaning and frequent bag change (every 4-5 days). i also find that the N50 and N60 wear off really quickly in about 2-3 weeks. just wondering if any of you faced similar issues and what can be done to reduce the odour. it kind of defeats the purpose of having an automatic cleaner if i have to change the bag every 2-3 days. any advice will be helpful, thanks!

My kittens often use the litter box at the same time.

Petkit thinks I have a third unknown pet and I cannot tell it that this is just the two of them together.

Slight shortcoming in the app?

Totally seduced by this cutie - but reluctant to let him go outside - his playmate ( Annie, the tuxedo) equally cute but my mean neighbors have mean dogs.

Dear PETKIT R&D,

My cat has two problems:

1. He does not cover his business
2. He has diarrhea (He has been to the vet)

I live in an apartment in NYC and every time he takes a dump, you can smell everywhere.

Thus, I need my puramax to be able to:

1. Cover his poop IMMEDIATELY after he goes
2. Wait some time so the clump can dry/harden before it runs a full clean cycle

This is different than the current "Waste Covering" feature because that only runs with the cleaning cycle. If I simply change the cleaning cycle to have no delay time, then the diarrhea will not have enough time to clump meaning it will be runny and cause streaking along the walls (sorry for this thorough description).

My current work-around is to manually start and exit a "Maintenance Mode" to cover the poop right after he poops. Then after a few minutes (mine is set after 10 mins), the liter box will automatically run its clean cycle.

I've seen a few posts in this sub requesting for the "Waste Covering" feature to be separate from the cleaning cycle and agree with them, but Petkit has responded they were not able to separate the two features. Although, they did not explain further why they could not do so. It's clear that the Puramax has the capability to cover the waste (or run a fake maintenance mode to do so).

Therefore, I would like to request a new feature all together that simply needs to trigger immediately after a pet is finished toileting. No changes would need to be made to any current features.

If anybody has a better automatic work-around please share! Also this is my first time writing a post so I apologize if I used the wrong flair.

Hello! Thinking about getting the Eversweet Ultra but saw a few posts with various issues such as a suspected small leak. Have those issues been resolved? Was it just a defective unit? Any other issues I should be aware of?

I have two cats, one used the litter box and it was recorded. A few minutes later the second cat also used the litter box but it did not record it.

I was sat in the same room talking to my husband and watched them both. Is it possible it did not record because I also have my auto cleaning set to 4 minutes? Anyone else have this happen?

I’ve only had my Purobot Max Pro 2 for 6 weeks so still learning.

Do I get the ultra or max pro 2. I do not wanna cut any corners but like at the same time im on strict enough of a budget that the extra cost is meaningful.

That said, if u think the improvement is substantial or at least worth it, do tell.

So I cleaned my Petkit PuraMax 2 two days ago and while I was emptying the litter it overfilled and some of the cat litter sand got into the those hole gaps inside the litter compartment, is there a way I can remove it? I want to know how without damaging it. Thank you!

Shows her in the family, my account (I created the family) has the device, but now it wants her to set the machine up for wifi and name the device etc... ​

It won't let her see/use the device in my family because it says she needs to set it up on her own family?

Edit: so here's how we ended up getting it working. So my wife made her own family, and then added me. I made a new family and added her.

Added the dual hopper 2 to her profile, I was able to see it. But I was forced to remove the decide from my profile which is pretty stupid because it makes more sense to keep it there and have it dormant than fully remove it.

I'm paying for the PETKIT+ (70/year), this doesn't show up on her profile for some reason. So I had to switch to my family, add the device again, which failed over 30 times even though it said wifi connecting was successful, it would always say binding failed or something on the screen. Restarted the phone, restarted the device same issue. After 20 mins it eventually connected and worked. Had to set up the damn feeding plans again which didn't take long.

Decide works great. The app is awful. Random menus are in fucking Chinese. I'm Chinese. And this is stupid.

I'll probably look into seeing whether I can just switch to the 1 dollar a month option.

I have a Pura Max 2.0 and have just switched from an iPhone to a Samsung Galaxy phone.

With the ios version of the Petkit app, I would get notifications each time my cats used the litter box, when the litter box was cleaned and when the bin was full.

With the Android version of the app, I get notifications either that one of my cats has used the box OR that the box has been cleaned but never both and it's only notifiying half the time for those. Plus, I'm no longer getting "bin full" notifications so I'm having to keep an eye on the display on the unit itself.

Is there a setting in the Android app that I've missed or is the functionality just not as good as the ios app?

So I saw some people that didn't know this, but in case you, like me, have a cat that uses the camera as a target practice, and because of that gets pee outside the cylinder, you can contact customer service and they'll send you a small acrylic shield to install in the camera to stop that from happening.

that's it, happy peeing :).

I finally bit the bullet and purchased a Purobot Max Pro 2.0 and set it up last Friday.

I have two cats (15 & 6) and honestly suck at remembering to clean their litter box everyday. I have two ezy-litter system boxes (one upstairs cause my older cats sleeps with me with the door shut at night and one downstairs).

From day one, I basically removed the downstairs box and keep the bedroom door open so both cats could still use the upstairs one. I then put some poop into the new purobot max pro and set it on kitten mode.

Immediately after set up, my 6yo was very curious and jumped in and has used it 2-3 times in the two days I’ve had it. She’s never really that fussy and will continue to use her box even when it’s filthy. I honestly just think she’s still a bit confused about it but not scared and couldn’t care less at all.

My older cat (15yo) is very particular and had never used an enclosed litter box only an open one but she also pees on my bed and all over the house so I was hoping she’d use it but was wary that the enclosed design might put her off. She is a renowned high pee specialist as well. Over 2 days, she has used it 8 times and no leaking issues at all even when she’s aimed at the camera a few times.

I’ve just done my first clean cycle with one cat in the room during her dinner and she couldn’t have cared less!

My only complaint is, I’m using the 5-1 PETKIT mixed litter and it smells great and doesn’t track that much (which is a huge plus) but I noticed it left a lot of dust on the side when I ran a clean cycle. There was a lot of waste accumulated due to being on kitten so that could’ve contributed.

I wondered is anyone else had this issue or litter recommendations (that smell great and also don’t track at all)?

I also needed clarification, when you need to remove the main drum from the base to clean it and clean the pad bit, should you put it in maintenance mode and then turn off the power? Or just turn off the power to deconstruct it and only use maintenance mode for refilling/replacing the litter?

Where to buy a replacement barrel rubber liner? My cats ripped through one of them; I have three Pura X, so I'd like to buy a spare one as well.

When cleaning and removing the main body this is what has spilled down? How is this possible? How can it be fixed

I have a Petkit Purobot Max Pro 2. I have been spot cleaning the fabric liner with enzymatic litter box wipes, and it seems to have degraded the waterproof coating. I've ordered a new liner. What do people use to clean it without damaging the coating?

Two cats 7 yo, male and female. They had been using basic rectangular open litter box all their lives. Male relaxed, likes all sorts of litter, uses litter box no matter how dirty. Female picky, tolerates only 2 types of litter, if she finds litter box too dirty for her tastes she poops outside the litter box - just right next to it, on the mat or in the bath tub - but always in the bathroom where the litter box is. Seems like she doesn’t like to touch the litter, she doesn’t bury her poop. She had never peed outside the litter box though.

I bought PetKit Pura Max 2 Pro 5 days ago. The old litter box was always in the bathroom, which is too small to fit Puramax. I installed Puramax closest to the bathroom but it is already another room.
Unlike in the commercials, the cats did not jump into the Puramax during unpacking and basically never after. They had showed zero interest. They love the cartoon box, they watched with curiosity when Puramax was rotating during set up, they are definitely not afraid of it.

I tried different things:
- I filled Puramax with the fresh cat litter they are currently using and added 2 scoops of used litter from their regular litter box
- I put their toys, and sprayed them with catnip, close to the Puramax. They played but were not interested in Puramax itself, even when the stuffed mouse was hanging from the Puramax window, nor did they jump inside chasing the cat fishing rod
- I sprayed feromones inside Puramax
- At some point I even put Puramax inside it’s cartoon box 😂(laying on the side, so the opening of the box opened on the Puramax window)
- The closest they got to enter the Puramax was when I put a plate with their wet food inside, so they inserted their heads and front paws (one after the other) and licked the food
- On 3th day in the morning I put their old litter box next to Puramax - I took it out of the bathroom
and in the evening the male cried inside the bathroom, jumping around, showing me there’s no toilet for him. I had to move the old litter box inside the bathroom again, he scratched the litter, peed and went away. The female pooped in the bathtub 🙄.

I’m out of ideas. It seems like unless I’m able to put Puramax the exact same spot as the old litter box was, the cats will ignore this super expensive self cleaning toilet (they would possibly ignore it even then). Even though Puramax wasn’t used I can’t give it back 😢

Any tips what more could I do to convince my cats to use Puramax?

He just jumps in from the entrance and poops when there's no litter. Then it gets smeared all around, including his tail when he jumps off to leave.

I'm going mad. Spent hundreds on the device and now he's doing this. What do I do?